Customer Ratings & Reviews
- Model:
- KD32W830K
- SKU:
- 6505561
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the amazing picture quality and ease of use of the 32" Class W830K HD LED Google TV. Many also appreciate the color, TV quality, size, and lightweight design, as well as the value for the price and simple setup. However, some customers have expressed concerns about the remote control and the height of the stand. Additionally, a few users have reported issues with connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
A lovely TV but don't order ONLINE, the STORE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lovely TV. the best way to utilize Best Buy is to avoid online and go physically into the store. They are helpful and it you do decide to buy a open-box You have someone to guide you. I wanted a small TV to use as a monitor for my social media channel...this one is fantastic. Watch out though as the smaller TV's are becoming obsolete.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerriJ, Thank you for the positive review! We're so glad to hear you like your new Sony W830K and good to know you had an amazing online shopping experience. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
32 TV perfect for a dorm room, bathroom or casita.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV... Sony with Google is the best way to go today. Especially if you're a YouTube TV Subscriber. Make sure to buy a Google TV which Sony is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarkJ,
Thank you for choosing Sony!
We're delighted to hear that you're enjoying the combination of Sony with Google TV and YouTube TV subscription. Our Google TV models, like the KD32W830K, provide a seamless entertainment experience with a wide range of apps, easy navigation, and voice control via Google Assistant, ideal for streaming services like YouTube TV. We appreciate your recommendation and hope you continue to enjoy your viewing experience!
Best regards,
-Fred
- Pros mentioned:Picture quality
Kitchen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound but better with soundbar but the picture quality is spectacular. The size is perfect for my kitchen and add is a great addition to the space. I like to watch TV while cooking or preparing meals, so this is an AMAZING product to do so. The small soundbar I have with it is a perfect combination.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Debo, Thank you for the positive feedback! Good to hear you like the clear sound, spectacular picture quality, and it perfectly fits in your kitchen. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
32” Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is Great beautiful picture setup was simple all onscreen instructions easy to follow, tks best buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bowhunter,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the picture quality and had an easy time setting up the TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Kitchen 32"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 32" tv with a great picture. Use it in the kitchen works great show you tube tv. No cable box required as we cut the cable months ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigman1, Thank you for sharing your experience. It's wonderful to hear that your Sony W830K TV compliments to the aesthetics of your kitchen as well as its picture and sound quality. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Color, Ease of use
Sony 32 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV shows great color and easy to use The set/up Team was outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelandStephanieSweet, Great! We're glad that you like the picture quality, ease of setup, and service from the setup Team. Thank you so much for choosing Sony. Erin
- Pros mentioned:Picture quality
Perfect TV for a small space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smaller TV was purchased for a sunroom location. The size was important because the room is small, used mainly by me in the morning, when I'm working on other things. Clarity, resolution and good sound are important. The TV's small footprint allows it to be placed on a corner tabke. It is a great choice at a very low price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CatherineH,
Perfect! We're glad that our Sony 32" Class W830K HD LED Google TV meets your requirements in terms of size, clarity, resolution and sound quality. You will not regret your decision. Keep enjoying picture perfect quality on your TV with the help of our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. It is really a great choice! Thanks for choosing Sony! - Marco
- Pros mentioned:Ease of use, Picture quality
Beautiful picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful television. This is my second Sony Bravia after my first one lasted 13 years! It has a beautiful picture and is very easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolynS, we're glad you like the ease of setup and picture quality of our product. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for your purchase. Enjoy! ~Earl
Great Gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, professional service even during the busy holiday time!
I would recommend this to a friend- Pros mentioned:Picture quality
Great product at a great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is sharp and clear and it was a breeze to set up. Added all of my streaming services without a problem!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CruzerUser, We're delighted to hear that you like the ease of setup, features, and picture quality. Your assessment is spot on, the KD32W830K was designed with people like you in mind. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Airplay does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this expensive Sony solution. Airplay does not function. Audio stutters and is unintelligble. Have tried most of the troubleshooting techniques -- disabling Bluetooth on casting device (iPhone), looking for interference from other nearby devices, but nothing helps. The picture is good. The speakers are as expected: tinny and small. The size is good for the area we needed a tv for, and went with Sony due to reputation.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dakkid, thanks for taking the time to share your experience with the Sony - 32" Class W830K. We apologize for the issues you've encountered with airplay, that is definitely not experience we want you to have. Here are extra steps that can help:
1- Restart the TV and the Router, you can do this by unplugging both devices from the power for 2 minutes
2- Restart your apple device
3- Make sure your TV is up to date, you can go to settings > system > about > system software update > software update
4- Accept the Bravia privacy policy, do this by selecting settings > help and feedback > help > status and diagnostics > privacy settings > scroll down and select agree and then proceed.
We really hope these steps help in getting airplay to work properly on your TV. But if the issue persists you can contact us through this link for better assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony. Best regards, - Dominick
- Pros mentioned:Picture quality, Tv quality
replacement guest tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for the room! Plus much improved color picture and sound. All features are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewGEMicrowaveOven, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Thank you so much for choosing Sony! -Carl
- Pros mentioned:Picture quality
Disappointment with Multiple Products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement purchase. I first bought this Sony TV along with an HT-S2000 soundbar, linked together with an up-to-date HDMI cable. The audio reception cycled back and forth between the TV speakers and the soundbar speakers multiple times an hour. The geek squad was unable to resolve the problem. I first replaced the soundbar. Recycling continued. I then replaced this TV. No improvement. Sony on-line support was useless. After a large outlay of extra money, replacing the intended HDMI cable with an old-fashioned and less convenient optical cable finally solved the problem. Although reception and sound are now fully acceptable (5 star even), Sony has a technical problem with its hardware that they need to resolve. I could not in good faith recommend this combination to anyone else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KarenC, thanks for choosing and purchasing our product. We're sorry to hear that you had an issue with your Sony units. We'd like to review your case to better assist you.
May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Case Number:
Additional Information regarding your experience with the W830K
Thanks for choosing Sony. ~Earl
- Pros mentioned:Ease of use, Picture quality
Best TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! Sony never disappoints us. Easy to set up. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorisR, Perfect! We're delighted to hear that you love the ease of setup and excellent quality of your Sony W830K. Thanks for choosing Sony! -Sam
Office
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I had a small tv in my office area but it wasn't working out, so I purchased a larger one from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamH,
It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Glad to know that you love your new W830K TV. Thanks for choosing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Sony W830K Is Worth Every Penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and easy to use this smart tv. I great buy for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GOLFNUT, We are glad that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Vincent
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered in great condition and no damage to the box or tv was done. A perfect little tv, great price and works well for almost any need.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it for the price it’s perfect nice size and everything
I would recommend this to a friendsony item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the only 32 inch tv that sony makes.you can't go wrong with anything made by sony.
I would recommend this to a friend- Pros mentioned:Picture quality
A Good TV For A Small Space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good TV to use when you don't need a huge screen. It has inputs for HDMI, composite video and also USB-A. There is an ethernet port for network access and it also connects wirelessly to ones home network. You can use it to watch shows via apps to download or hook up a video game console to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimJerkyfruit,
Thanks for commenting! We are extremely pleased to know about your satisfaction with the amazing features and superb performance of your KD32W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Thank you for choosing Sony!
Best regards,
Romeo
