Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $249.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 702 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent picture quality and affordable price of the 40" Class (39.5" Diag.) - LED - 1080p - HDTV. Many users also appreciate the easy setup process and the appropriate size for various placements. However, some customers express concerns about the lack of smart features and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 701 reviews
  • Rated 5 out of 5 stars

    Good color ,good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy , always get great help with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hd tv base model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works as intended for a lower cost 1080P tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent for his price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv , no streaming capable i use an external device for that , for home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv has style and is cheap too compared with others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy shopping at best buy - lots to choose from friendly sales staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the bedroom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good purchase. I want a larger television and sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    haven't used the sony yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for a vacation home in the summer. have not used it as yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than commenting on longevity, it appears to be working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price. Good TV for bedroom. Sound could be a little better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice buy for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not a smart tv, it's a quality buy with great viewing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one just like it it is a great TV for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great for the price. Speakers are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for bedroom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Mom loves it she watches it everday.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV is great. the problem I am having is the audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio has to be turned up...like between 70 and 90.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Exactly What I Was Looking For

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I look for reviews, I like to see pros and cons, so that's what I'm gonna do. When I first saw this TV, I knew nothing about it. Had no reviews, no nothing. So this is all from me and the experience I've had so far. Pros: -Great picture. I'm a Blu Ray fanatic, and 1080p movies look absolutely incredible. Very little motion blur in fast action scenes, which is an absolute plus for a TV this size and price. Sports look great, I rewatched the Cavs-Warriors game 7 on it and was impressed with the colors and how well it handled fast motion. -User Friendly. Setting up picture was a breeze. -Connects with my PS4. I just think that's super cool. Turns on when I turn my PS4 on. -Gaming is great. Everything just looks great. -TV Setup. Took me 5 minutes to have everything out of the box and plugged in. Unreal, actually. Cons: -The picture out of the box was just OKAY. I had to do tweaking for my taste, but it took a short amount of time and I was set. -There's a little green light that indicates the TV is on. I don't know why it bugs me, but it kind of does. I'm sure it won't bother anyone else, I'm a snob. Would absolutely recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zack,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 2 out of 5 stars

    Expected better from Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many great reviews, I bought this on sale between Thanksgiving and Christmas. My first issue was with the sound. I had to turn it up to 80 just to get decent volume in a bedroom. Also, I spent days and days trying to get the picture to my liking, but never could. Blue colors seemed to be distorted with a purplish tint and dark scenes had a very unnatural color that I could never seem to correct. I really wanted to like this tv, but finally gave up and returned it and got a 40 inch Samsung for the same price. The Samsung has not disappointed so far (see my review for that).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a good value for the features. Only has 2 HDMI ports though, so really can only plug in cable and one more device. I have my HDMI routed through a SONY receiver which allows for more hook ups.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice LCD HDTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice television. However it does not have the XBR quality that I have become accustomed to. Therefore it was returned and purchased the XBR 49X800.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't buy a good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting a week for delivery, I took home a TV with a broken screen.I know, should have checked it before I left the store. Took it back. OK we have another one in stock. Alright lets see it. After 15 minutes the sales associates (yes 2 of them) finally found the other one in stock. Open it up before I take it. Little cracks and air pockets all over the screen. So I guess they like to throw these things around when they ship them. Just give me credit, no more in stock. Lets go see whats on the floor. Oh look, a Sony 40" smart "open box" for $225, its sitting there on and working, nice picture, good shape, at least I know it works and isn't broke, if they have a box for it I'll take this one. Go looking for the 2 sales associates that asked if I needed help 10 minutes ago, finally find them. Ask about the TV. No we can't sell you that one there's an open box return here somewhere. Three associates looked all over the store and stockroom for 20 minutes and couldn't find the open box TV. They couldn't sell the floor model because it was an active SKU. They did offer a similar unit at a comparable price, but it wasn't a Sony. I waited a week for THIS TV. We walked out of the store very disappointed. I told my wife I was dumbfounded. Too bad there isn't more competition in this area. Sorry, not really a review of the TV, just a sad story of very poor customer service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Price is not always for the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids room and was not impressed. My Samsung tvs I got my other kids look 10 tens better. I could not pass up the price

    No, I would not recommend this to a friend
Sponsored