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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 702 reviews

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95%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent picture quality and affordable price of the 40" Class (39.5" Diag.) - LED - 1080p - HDTV. Many users also appreciate the easy setup process and the appropriate size for various placements. However, some customers express concerns about the lack of smart features and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 701 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good Quality TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for our rec room to replace an older giant tv. The picture on this Sony is incredible. Easy user friendly setup. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Read the instructions guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV although value priced has some amazing settings. I bought it today to replace an old 32 LG with about the same footprint. If you go to settings and fine tune the audio and picture it is comparable to my higher priced Samsung tvs. I think it's getting bad reviews because the default settings off the remote suck. Tune it in, you WILL love this TV. picture watching Cubs is spot on, sound is good after calibration...don't use factory setting, read the book...this is a good TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality and easy setup. Light and easy to mount on the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bonnie, your feedback is highly appreciated. Thank you for taking the time to write a review. Dave sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement for my Samsung that after many years was losing pixels. To get the same size screen for under $300 for what I paid $1000 years ago for the same size in Samsung is fantastic. It has audio input for sound bar or speakers, 3 HDMI inputs and since I have a Roku box is everything I could want. Sony had always been a top name so it is still living up to it's quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Better than most, but disappointed slightly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to the Motionflow technology. I like the look of the "soap opera" effect. Compared to other TV's I've seen with the same motion rate, I was left slightly unimpressed and sometimes I can't even tell that the motion flow is even on. With that said, the picture is AMAZING and 720P images look upscaled. I really like the TV for what it is, but wish motionflow was as good as advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bayquake, Thanks for bringing this to our attention. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony was a replacement for a TV that went bad with less than one year of use. I placed this one the wall and the visual difference was much better than I had thought it would be between the brands. It is a perfect fit for my guest bedroom. I have two other Sony TVs and don't know why I chose to go with a lesser brand that this one replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 40"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied pretty much with this tv. However, it did not come with a manual so haven't been able to figure out how to adjust the picture. Plus, I don't have cable in the bedroom where the tv is located. Only have some rabbit ears. But they will not work with this tv. I don't know why and the remote doesn't have an option to select either cable or other. So tv is basically useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, sharp picture, great price. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my bedroom. Picture quality is great. Speakers arw lacking, sometimes have to crank the volume up to 50+to really hear on certain channels (very annoying) so need a sound bar. Also wish I had 3 hdmi ports

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sharp picture for the price. A super value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product made by Sony. Very easy set-up. Barely had to look at the Set-Up instructions included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice Tv,,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice and reasonable priced Sony Bravia tv..it says Bravia on the tv,,on the upper left hand side...the 40 inches is nice and long and big..the picture out the box is not great you have to tweak it to you're liking..I have my tv on wide zoom seems to look the best on wide zoom..the stand was easy to put on..you just screw in some screws on the stand like four screws and your done..all and all it's a nice television-

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for relative in nursing home. Good quality picture.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Color shift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As seems to be the case with most LED TVs these days, this Sony suffers from a bad case of color shift. Viewing the screen from even a 45 degree angle, a beautiful straight-on view turns into a washed-out, pinkish purplish haze. I have a 15 year old LED TV 720p with a better picture! It's been six years since I've had to buy a TV. I tried a Samsung before this. I've returned both, with the same picture quality problem. And there are limited color adjustment settings on both. Pick a TV that lets you fine tune colors and adjust white balance, and watch out for color shift, even on the 4K models!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Parappa, We do appreciate providing us these feedbacks and we are more than happy to forward your review to the proper department as we always place a very high value on feedback from our customers because it allows us to continue to improve. Regards, Jerome sony_US

  • Rated 5 out of 5 stars

    Sony t v

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. All of the Sony products link up with each other without taking any extra steps to get to see or do what you want. Awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The price is right, the quality is lacking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV when it went on sale. Sony for $229? Excellent! Took it home, plugged it in - it has no smart functionality, which didn't matter for its intended use. The backlight has a lot of degradation in the corners (white is dark gray) and a lot of backlight bleed on the edges - overall, the picture quality is sub-par. I purchased this TV on October 29th, and on November 18th it failed catastrophically. A loud pop was heard, then from then on the TV had no picture, no response, and an audible buzzing could be heard from the speaker. I paid about the same amount for a Roku smart TV. Honestly, it had more features, better quality image, and still works several months later. Sony, I love your high-end products, but I'm just not happy with your budget line-up!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Sony Electronics fan I couldn't pass up on this deal! Great product for your basic TV needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking about getting a Samsung until I saw this tv. I hope this tv last long.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    it is the worst experience ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the open box Sony Tv for one of my airbnb rentals. However, when we were ready to install it, we found there is no ac power cord included in the package. when we called best buy, the customer service representative says a customer should expect a missing piece from an open box item. The excellent condition they listed on the description only means there is no sacratches. I do not even know the TV is going to function or not without an ac cord! They say it is past 15 days and i could not even return it! Do not buy any open items from best buy as you spend money just for a TV that does not have a scratch. Best Buy does not guarantee it is working or not!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI Port Stopped Working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI port stopped working after 2 years. Picture would go black and I would have to turn off TV, then back on to get it to reset. After a week of this, it started to go black every 10 minutes like clockwork. Those consumers thinking of a Sony - the quality isn't what it used to be. Beware of paying a premium for a Sony that will last only 2 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI Ports stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the purchase of this TV until I had to keep resetting the HDMI ports. Neither of them work anymore. I bought this TV on August 27, 2016, and now it doesn't work. My Vizio TV I bought in 2008 is still going strong. We live in a throw away culture now. Nothing is meant to last long. I'm extremely disappointed!

    No, I would not recommend this to a friend
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