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Customer Ratings & Reviews

Model:
KDL40W650D
SKU:
4804406

Customer reviews

Rating 4.5 out of 5 stars with 1610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, easy setup, price, and smart TV features of the 40" Class - LED - 1080p - Smart - HDTV. They appreciate the vivid colors, clarity, and convenience of the smart TV. However, some customers have expressed concerns about the limited app selection, the need to rely solely on the remote control, and the occasional difficulty in accessing smart features and streaming content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,610 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a new TV for the bedroom. It works great, really like the Smart TV functions, the colors and crispness are great. Everything we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Good TV for bedroom or home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it seems like a good TV. The quality of several of the small TVs seems to have diminished these days so its difficult to choose from so many options. I always figure that Sony is a safe choice for TVs, especially smaller bedroom or home office TVs. The picture quality on this model is good. Also, its a little more expensive than some of its competitors. The built in browser is somewhat different and limited to just a few apps. Easy to setup and connect to wifi. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    great TV, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Smart T.V., it was easy to hook up to cable and I also have Roku, so it was easy to get it started. The picture is amazing! The size is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 9221,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Used at 60th Birthday Video Presentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a television in 2 days, for a video presentation on my wife's 60th birthday, highlighting her achievements in life, from birth to the present. It worked very well and the guests were satisfied. Thanks Sony and thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    40" Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an old, old bulky TV, this slim line is wonderful. The room even looks better. Picture is vibrantly clear. Size is great for the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first TV I ever bought and ever placed in my room and dorm in college. So far so good! I LOVE LOVE LOVE LOVE this TV. Everything is so clear, esp when I am watching it through my laptop. I saved at least 10$ with the price match which is better than nothing! I honestly be watching TV all night till like 5am because I loose track of time. I have yet to connect it to the internet because it is a process at my college. We have to use the Ethernet cord, reasons why I use my laptop and connect it to the TV. But I suggest so far to get it while you can !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture / streaming functionality weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you might expect, the Sony picture is great for a TV at this price. However, the streaming functionality is not impressive. It often says it cannot connect when all of the other devices and TV's in my house have no problem. Maybe Sony can do a software update to improve this - one can hope! I suppose another option would be to buy a Roku or Chromecast to address this but defeats the purpose of a smart TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DrG23, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, in order to troubleshoot internet connection issues, check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/33288. Oscar. sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for my bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a similar sized Samsung tv that wasn't a smart tv for my bedroom, and I couldn't be happier with it. While it isn't in the same league as my living room's OLED, it still offers a very nice picture quality that I actually like better than the Samsung it replaced (about 1 year difference in age). Currently having wifi issues in my house, but Netflix streamed very well when it did work. And it also has enough connections for future devices in my bedroom. Overall a great tv, and it's great to have a Sony tv in my home again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly Chios picture out of this low cost TV. Slim bezel and very light weight made it easy and aesthetically pleasing to mount on the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Sony TVs and this one is as great as any of them. The picture is perfect, and the smart TV functions make streaming a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wanted a good 40" TV with center stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my center stand, but it is wider than the picture shows - We were however, able to work with it. It has a good picture and was fairly easy to assemble. Instructions were pictures only not clear - too small. What was interesting, when you mute the TV it automatically shows you close caption. The other important thing I wanted was a sleep timer, which it has. Overall we are happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV I got I think may have been an open box because there was no manual inside. Within about a week, the streaming services stopped working and would just show a green screen where you could barely make out any shapes or movement. Luckily I was able to take it back to exchange in the original return window so I didn't have to use the protection coverage. I've had the new TV for over a year now and it still works great! I mostly just use it to watch Netflix and play movies on my PS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sami, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Easy to set up, a pleasure to watch, appropriate size for the viewing area. Haven't had any negative issues arise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really high quality picture. Easy programming and connection to home network. Slim profile and very light. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Sony 40" tv is perfect for any location in your home! I am totally impressed by the picture quality and ease of using the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    A really nice, mid size television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound. Pretty easy to use. I don't like that there is no sleep timer. I like it better than most. I did not neef a 60 inch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for Online Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this tv very easy to operate, love the picture it is absolutely clear, sound is great and easy to use online, apps are also great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 40" LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad TV for LED, I got it as a tv for my loft but ended up putting it in my room instead because it was bigger and nicer than what I had!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great purchase, very lightweight when putting everything together and it was easy to set up too!, Just plug and play

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 6ddogs,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    SONY does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new TV and was not sure which to purchase. After checking size, specs and dollar amount, SONY was the best deal by far!

    I would recommend this to a friend