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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1611 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, easy setup, price, and smart TV features of the 40" Class - LED - 1080p - Smart - HDTV. They appreciate the vivid colors, clarity, and convenience of the smart TV. However, some customers have expressed concerns about the limited app selection, the need to rely solely on the remote control, and the occasional difficulty in accessing smart features and streaming content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,611 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Streaming

    Rated 4 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony's screen - it looks the most true to life to me. Everything about it is great, except that it doesn't stream HBO or SHOWTIME, so had to get a ROKU to enable those channels. Do your homework first! The sales rep insisted that I'd be able to get these two channels through the DVD player that I bought with the TV. Not true. However, upon calling Best Buy, they graciously sent me a ROKU stick at no charge to make up for the error. It means an extra remote, but that's ok.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp, clear picture but sound quality is lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is sharp and deep with no loss of frames during action sequences. Sound quality is average from the built in speakers. Overall a good value for the price paid when discounted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Purchase.. Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old set was om its way out so I decided to check out the deals at Best Buy and have found my purchase to be exactly what I was looking for. Great picture and great features....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big clear screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our new TV. It’s bigger that our last TV in our bedroom, but lighting took it out!! I can relax in the comfort of my bed and see a perfectly clear picture. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value! A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic! Easy to hook up and the picture is excellent! Just the right size and the dvd player and Playstations also attach easily. Am very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Weight

    Rated 5 out of 5 stars

    Terrific TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a very old tv. Excellent picture, easy to install, and so lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for my living room, the picture quality is great and I am very pleased with this purchase; the price for this size and quality of the picture is a really good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the tv is great and really clear but the sound at times can almost sound muffled. It’s not to bad but I would recommend also investing in a sound bar if you want clearer audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Beautiful Picture - Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is fantastic! Great detail, color, and black levels. I also bought a Sony soundbar to go with this TV, but the sound coming out of the TV speakers is actually pretty good. I probably didn't even need the external speaker. The only negative I can think of - I wish the remote on this TV had a "guide" button so that I could use it with an antenna instead of cable box to get a channel guide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent features for the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony delivers a high quality product for a good price. I did research on a lot of TVs before settling on this one. It has a great picture and some excellent features like 1080p resolution, built-in wifi, 2 5w speakers, screen mirroring, and motionflow XR 240. It was very easy to setup and is very easy to operate. I am a big fan of Sony products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Beautiful Skinny Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing and it's not even the top model. After my Samsung stopped working 6 months ago (I'm done with them) I been TV searching I purchased this TV for my sister and will purchase the 55 in for myself. I was shock at how skinny it was out the box, and the picture is amazing. Sony is getting their name back in the tv market. Both my sister and I are really happy with this TV and the stand is very sophisticated.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    great tv for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for the bedroom. picture quality is clear and color if vibrant. would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great compact TV for a study or small room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity and color, compact size, easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the crisp picture of this tv! We use this television in our bedroom so it's not huge, but the perfect 40 inch screen. Sound is great, too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a low use spot in a vacation home, so price was a key factor. The picture is much better than we expected at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 1 out of 5 stars

    Software update fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews of multiple TV's, talked with family & friends, and spoke with associate before deciding I'd go with a SONY tv. I didn't need a Smart TV, but they seemed to be in abundance. I liked how thin and light this tv was when I got it home. The picture color needed a lot of work though - yellow was very overpowering. I entered all my login info but had to do it again a couple times days later. Last night when I turned the tv on there was a message saying it needed to do a software update. I clicked ok. It said don't turn the tv off. I clicked ok. The tv never worked again. I even tried unplugging it overnight and trying again. Still no picture. Just a green light and a dimly lit dark blue screen. I bought the tv May 22, 2016 and it died June 8, 2016. I'm returning it today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my bedroom and it works great. Easy to connect and set-up. The refresh rate is very good and the 1080 picture is great. I have the same Sony in my family room and it is the 49 inch. which also provides a excellent picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install the TV because I needed my old, very heavy taken away, but think set up would have been easy. Haven’t had any problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed on how much better tv's are my sony 40 inch my tv was easy to set up via wifi & ready to go inside a half an hour thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Weight

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and clear picture. Light weight and easy set up.

    I would recommend this to a friend
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