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Customer Ratings & Reviews

Model:
KDL40W650D
SKU:
4804406

Customer reviews

Rating 4.5 out of 5 stars with 1610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, easy setup, price, and smart TV features of the 40" Class - LED - 1080p - Smart - HDTV. They appreciate the vivid colors, clarity, and convenience of the smart TV. However, some customers have expressed concerns about the limited app selection, the need to rely solely on the remote control, and the occasional difficulty in accessing smart features and streaming content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,610 reviews
  • Rated 5 out of 5 stars

    High quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter, she is very pleased with this TV. Sony has always made quality products and this TV is no exception.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had the same specs as my Samsung but doesnt look anywhere as good and the controller is cheap feeling but good for a kids tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Was not on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy the tv. The last one only lasted two years. The picture a little dark The sound is good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV (Open Box)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came without the correct electrical cord. Took back to the store and they found the right one for the unit. Good Customer Service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for table top display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV for table top use. The biggest down side is the primary HDMI port is completely obstructed if you try and wall mount this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyuYu,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great quality picture for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great size TV at a great price. Only two HDMI ports which one is blocked by my wall bracket, but I use the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright but somewhat complicated to set up. Had problems setting up the Comcast remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this new sony is like our old one & will last for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband purchased a sony tv from you 19 years ago & it finally went out. now we have a new one & know it to will last that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 4 years since I bought it and is still working perfectly its an amazing tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with this unit as the space available and mounting options required it. Now that I have it, I love it. How can you beat Sony?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but sticking with LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV, I like the colors just don't like the Smart options. It's a little confusing at first but once you get used to it it's fine. F

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cristal,
      We always appreciate customers who take the time to give us their feedback. I'll pass what you've said onto proper department.
      Thanks,
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Very nice Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a great picture we are happy with it. Also the staff was very helpful and knowledgeable with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget friendly 4K performer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV performs well...Although 4K, the budget friendly price reflects the lack of some of the high dollar TV's options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Beautiful Picture with Distorted Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TVs picture quality is stunning but the sound is weird.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son's dorm room. This was just what he needed so he could watch TV and use as a computer monitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service but great product. If you are tech savvy and can connect the electronics yourself I highly recommend Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doris, we are sorry for the bad experience. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We'll make sure this reaches a relevant team. Regards, ~Erin sony_US

  • Rated 5 out of 5 stars

    Solid Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality and features met expectations for a small to mid sized wi-fi enabled Sony product. Pricing in line as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeP, Good to know that you are happy with your purchase! Thank you for choosing SONY. ~Ralph sony_US

  • Rated 4 out of 5 stars

    very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not rate it with a 5 just because when I, mounted it on the wall, the HDMI connection gets covered, which is bad design on the TV side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Great LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second Sony I purchased in two weeks. Had lighting strike a tool out my other LED units. This is a great HDTV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box gem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my mother-in-laws old Sony projection tv. She only has basic standard def cable.

    I would recommend this to a friend