Customer Ratings & Reviews
- Model:
- KDL40W650D
- SKU:
- 4804406
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, easy setup, price, and smart TV features of the 40" Class - LED - 1080p - Smart - HDTV. They appreciate the vivid colors, clarity, and convenience of the smart TV. However, some customers have expressed concerns about the limited app selection, the need to rely solely on the remote control, and the occasional difficulty in accessing smart features and streaming content.
This summary was generated by AI based on customer reviews.
Doesn’t last as long as I would like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on Jan 15 2017 and it quit on July 3 2020. I only bought the two year warranty. I would recommend buying the best warranty and not expecting it to last much more than 3 years. The tv looked and worked perfectly so no complaints on that.
I would recommend this to a friendI brought a re-boxed item and the instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought a re-boxed item and the instructions were taken out of the box
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cdrose! Thank you for bringing this to our attention, we will make sure to pass this information to the appropriate department for future reference. You can check the available manuals online by following the next link: https://esupport.sony.com/US/p/model-home.pl?mdl=KDL40W650D&template_id=1®ion_id=1&tab=manuals#/manualsTab ~Jeannette
fair value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was disappointed in the #of hdmi ports did not realize until installed
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having some trouble with you tube but otherwise nice for the price
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not as clear as in the store. A lot of background noise.
No, I would not recommend this to a friendNot clear as I'd like it to be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied because the tv is not as clear as it showed in store
No, I would not recommend this to a friendGood price, fair quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for tv. Alright quality, isn’t the best
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bustosthegreat, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worse smart tv that I have ever had.
No, I would not recommend this to a friendCame with a defective video input
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great using hdmi input, but can not use the video input
No, I would not recommend this to a friendGreat for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video is good but audio will need headset or speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerome, Thanks for sharing your honest input. We do appreciate providing us with your feedback for the betterment of our product. We're always looking to make Sony better. We will pass this to the proper department. ~Ralph
Nice for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my daughter's room and she loved it.
I would recommend this to a friendstill trying to find a good spot for reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it depends where it's located s to the signal......
I would recommend this to a friendOK TV, but not very "smart"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike TV it is replacing, will not accept hardwired input from my laptop or IPAD. Runs Pandora, but will not display photos or play music from networked computer. Only 2 HDMI inputs. Have not yet had time to request Geek squad help with these issues.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi inkuser, Thank you for your input. These articles might be able to help us out with your concerns:
https://us.en.kb.sony.com/app/answers/detail/a_id/36691/
https://us.en.kb.sony.com/app/answers/detail/a_id/42805/
Thanks,
Vincent
Component Input not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed after paying a premium price for this TV. Component input is not working. I can hear the sound and not the video. I connected Sony Blu-ray using component cable (Red White and Yellow). Spent an hour with online support team to resolve this issue. Support team finally decided it is the problem with the TV. I have to call the Warranty team. I don't know where it is going to take me.
No, I would not recommend this to a friendNot Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as an open-box purchase. The Best Buy crew assured us it was great operating condition. Within 3 weeks after purchasing we have had issues with the Hulu app locking up and then causing the TV to completely lock up requiring you to unplug the TV and plug it back in to get it to work. There is no way to update the applications already pre-loaded or any way to add applications.
No, I would not recommend this to a friendBeautiful picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This smart TV, is not so smart. TV lags between channels, does not stream Netflix well at all, picture is constantly flickering and buffering. Wish I would have spent a $100.00 more a better TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KingFolsom323, We're sorry to hear your experience. Make sure the software of the TV is up-to-date. Try to troubleshoot this by following the steps here:
https://us.en.kb.sony.com/app/answers/detail/a_id/75355/
https://us.en.kb.sony.com/app/answers/detail/a_id/42981
Thanks,
Vincent
surprise Open Box Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When getting home with the open box I was quite surprised to see there was no remote. Later I found it as missing ona sheet of paper attached to the box, but the salesman should have pointed it out to me when we were standing at the box. Not a word. The bottom line -- the remote for that TV is more money than the discount I received on the television. A buzz kill to say the least -- interest in BB is going down quickly...
No, I would not recommend this to a frienddefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always bought sony tv ,first one that i had problems with ,returned to best buy with no problems at store still like sony but got samsung on sale and got it
I would recommend this to a friendHorrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this TV for just over 2 years. The TV still powers on but the screen doesn't work. No damage. I called support who told me it's probably the back panel and to get it fixed would cost about the same to replace it. If SONY thinks they can sell TVs that last less than 3 years and expect people to just go buy another one they are mistaken.
No, I would not recommend this to a frienddark on the edges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it, it was dark on every corner as if the lighting wasn't powerful enough to illuminate each one of the four corners.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi deenyc, We regret to hear this issue on your TV. You can follow the picture adjustment from this link to resolve the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/34443
Regards, -Jay