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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, easy setup, price, and smart TV features of the 40" Class - LED - 1080p - Smart - HDTV. They appreciate the vivid colors, clarity, and convenience of the smart TV. However, some customers have expressed concerns about the limited app selection, the need to rely solely on the remote control, and the occasional difficulty in accessing smart features and streaming content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,610 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a Samsung that kept turning itself off. Picture quality not as good as Samsung, but not bad for middle of the road TV. Smart features work OK so far - we've only had it one month. Picture and black/dark scenes are distorted at an angle. Sound seems good. Decent TV for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jlindq, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the salesperson saying NO, this TV actually will allow my ipad to cast to the set wirelessly! That was tge primary reason for me. And the picture, casted, is just great! Easy set up to internet. Great picture. My other TV (75inch) casts too. Love this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great size for our family room. Works great with streaming services!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv has a good picture , if you are using a antenna its not the greatest. not enough hdmi ports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Second TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for our camp. No need for 4K for a Tv this size. Very clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent for moms bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 32" just wasn't doing it so we upgraded her to a 40" Sony and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the size of the tv. The picture and colors are outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony it is the best quality smart tv brand, great picture and excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for a small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift to my inlaws. They have a small den and bought another TV from another company. This one was twice as good as their new one so they returned it. This one has a nice crisp picture. Sleek design. Perfect for their space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture , good volume control. Fit great on top of bedroom furniture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is even better than I thought it would be . The picture is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Love my smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lightweight, the directions are easy to use, hook up with easy simple to run through the smart program, I love the picture quality, and the resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Back To A Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always sworn by Sony. There televisions never let me down. A few years ago we decided to buy another brand. The brand we bought is very popular and gets great reviews. We bought a 55 inch and a 40 inch. Both are top of the line. The 40 inch stopped working for no reason. It's only 2 and a half years old. We found out it would be extremely expensive to fix. We decided not to fix it and went back to a brand we trust. We love the TV the picture is so clear. The sound is great. We have no complaints. I recommend spending a little more and getting a Sony you won't be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV always a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Sony Kitchen TV with this one and I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    difficulty reaching cables The

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 40 inch screen is the right size for its location . The picture quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Sony TV's because they are the best quality for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for larger bedroom wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this TV to mount on the wall in a larger bedroom. The picture quality is great and the mounting and setup were both a breeze. You can't go wrong with Sony and Best Buy. We get all our favorite channels along with Netflix and Hulu on this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony flat screen - excellent picture and stylish design!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlyJ, We are glad that you enjoy outstanding clarity, sharpness and picture quality with everything you watch. Thank you for sharing this feedback. For more details, you can check the specification from this link: https://docs.sony.com/release//specs/KDL40W650D_mksp.pdf
      Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony bravia tv's are excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints with this sony tv. picture was excellent as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Clear images and was an excellent purchase.

    I would recommend this to a friend
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