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Customer Ratings & Reviews

Model:
KDL40W650D
SKU:
4804406

Customer reviews

Rating 4.5 out of 5 stars with 1610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, easy setup, price, and smart TV features of the 40" Class - LED - 1080p - Smart - HDTV. They appreciate the vivid colors, clarity, and convenience of the smart TV. However, some customers have expressed concerns about the limited app selection, the need to rely solely on the remote control, and the occasional difficulty in accessing smart features and streaming content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,610 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    doing good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color in picture, enjoy the smart tv part, use it to listen to songs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great pictures and colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because I wanted a Smart TV. I was helped in store and I was deciding between a Samsung and a Sony. I decided to go with the Sony because of the picture quality on colors. The pictures and colors look great. However, I find it unconvinient when I want to use Netflix or any other "Smart TV" apps but I constantly have to unplug the TV for a while in order to get the apps working again. I know it's not my Wifi because it works perfectly fine on my phone and other devices. Why make it a smart tv when those features do not work? I wish this would have happened while I could still return it. Now I'm stuck with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV 40" 1080p for less than $400.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Star Performance. Excellent picture, contrast, color and natural skin tones. Very good audio as well. Would have liked Amazon App as I have Prime, however I am able to use use my Firestick from my other tv..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good features, nice picture, big design flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 720p Panasonic Plasma in the bedroom. Heard good things about Sony TV's. I liked that it has WIFI and Netflix but disappointed no Amazon Prime access. When I mounted my existing wall mount to the back of the TV it completely blocks access to the main HDMI input 1 which is the ARC input. Options were to buy another TV, buy another design of wall mount or I chose the 3rd option and used a hacksaw to cut out an access notch. My mount is a Roswell and seems universal. Take a look at the back if you plan to wall mount, the screws line up directly with the HDMI 1 port. Not very good planning on Sony's part.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replacement TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this TV as a replacement for the TV I had purchased and had a shattered screen. This TV is absolutely fantastic. The picture is amazingly crisp and very clear. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GET ONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV REPLACED AN OLD SONY 23 YEARS OLD...GREAT PIC..GREAT SOUND

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony nr 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv set, amazing picture quality, has a very nice stand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with a great picture and sound. I don't get cable so I got an antenna and it comes in 720p or 1080i but looks like 1080p

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal on an Excellent all around TV! Will probably buy another.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. BGR40, I'm so glad to hear that this unit meet your expectation. Good to know that you are happy with your purchase. Thank you for choosing Sony. Dave sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a crisp, clear picture, which I have come to expect from Sony. It was easy to set up and works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Holly, I'm so glad to hear that this unit meet your expectation. Enjoy your Sony Bravia TV. Thank you for choosing Sony. Dave sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Good TV for dorm room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had the right number of connections and smart TV for my son's door room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and vision for a fracture of the cost of high end TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 1 out of 5 stars

    Does NOT have internet browser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, fairly easy set up, but I bought this model specifically for its advertised ability to surf the internet. It does not include a browser, just a limited number of apps, such as Netflix and Pandora. Also I don't know what MotionFlow 240 means but this TV has a 60Hz refresh rate just like any other average TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyRO5, Thanks for bringing this to our attention. We will forward your information to the proper department. If you need further details with this unit, you may check out this link: https://docs.sony.com/release//specs/KDL40W650D_mksp.pdf. Thank you for your feedback. -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the 2015 version of this TV and I had to get another!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Excellent HD Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart TV. 1080p resolution which is excellent for bedroom tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Issues unacceptable for a premium brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought by paying extra and getting a Sony TV meant i'd be getting a better quality product, but I did not. The build quality felt very cheap. When I had to pick up and move the TV the bezel felt loose like it wasnt snapped into place. The outer frame feels flimsy. I much prefer the nice glossy ones other sets have. I still use older devices (nintendo wii, dvd/vcr combo) and to connect these requires a proprietary Sony cable that best buys and stores do not sell. If you need a replacement, you'll have to spend 30 minutes on the phone with Sony like I did. When I received the cable, I found that there was something wrong with the cable or TV and component and composite devices displayed in black and white. Sony had no solution but to send another cable and try again. This is ultimately the main reason why I took it back. These devices work fine on my replacement set. Sony also uses a proprietary laptop like AC adapter. Also an expensive pain to replace. Sony has a long history of doing things like this. (Expensive memory cards for the PSP) The Bravia's menu system is confusing. It took me forever to figure out how to delete my stored Netflix and Hulu info off the TV. Other TV's explain their settings with notes, but Sony does not. Sound isnt very good. I did not find an option to equalize the sound which would have been very helpful since different sources have hugely different sound output volumes. There were also times when I pressed the home button on the remote, so I can access the apps, and the TV simply did not respond. That was the second reason I had to exchange the TV. One good thing about the TV is it is impressively slim. So slim that I could not rest my Wii sensor bar on top of it without it falling off. Though this isnt a big deal to me. Another good thing is that it supported many file formats for playing my movie files off of my USB connect external HDD. The picture quality and brightness is very good too. Though these positives were not enough to make up for the negatives.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hbRider, We appreciate you taking the time to let us know about your Sony TV. We value your feedback and we will surely take note if these for the betterment of our products. Thank you for bringing this to our attention. -Jerome sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture HORRIBLE audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was fantastic right out of the box. The audio however... I get better sound from my cellphone speaker. Would not recommend buying unless you have other audio options that you already have or are planning on buying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Picture.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony because I used Sony credit card reward points and didn't have to pay out of my pocket. I don't have problems with buffering via WiFi, but Netflix can't load my preferences sometimes. I never had this problem on my 48" Samsung UN48H6400AF even though it's a lot farther away using WiFi. Sony's remote is user friendly and easy to navigate Netflix and Amazon Prime Video.The Sony's picture seems comparable to the Samsung. Samsung seems to have more and better apps for streaming. I've only been using the basics though - YouTube, Netflix and Amazon Prime Video.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barracuda, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Excellent product at excellent price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff reviewed available 40" TV options with me. This was the best and most cost-effective product. We are very happy with it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Basic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay tv. The picture is awesome. A year later I can't mirrored the tv with my phone. It freezes alot. The sound is very standard. We have Toshiba fire 4k tv and I love it from best buy.

    No, I would not recommend this to a friend