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Customer reviews

Rating 4.6 out of 5 stars with 1029 reviews

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94%
would recommend
to a friend
Page 1 Showing 1-20 of 1,029 reviews
  • Rated 5 out of 5 stars

    Compatible with XBOX One S!!

    Posted .

    This is my review of this excellent product. At first, I was very baffled by the thin nature of this thing. I really like the overall look of it and enjoy all the benefits and features that it has to offer as well. For those of you wanting to know if it is compatible with the XBOX One S, I can tell you that it is....BUT....you have to know two important things to get it to work right or it won't work. First of all, in order for the XBOX One S to recognize the 60hz, 2.2, and HDR10 requirements, you HAVE TO plug the HDMI cord into Port 2 or 3. Port 1 or 4 do not work for it. Then do a complete power cycle of the XBOX One S (turn it off, unplug it, count to 30, plug it back in, and turn it back on again). When it comes back up, it should automatically detect it and you will be good to go. But wait! There's one more step before you power cycle it! You have to go to the TV's menu settings and change the HDMI output to Enhanced instead of Standard. And use the HDMI cord that comes with the XBOX One S. It took me a whole day to figure both of these things out and lots of time spent with Sony Support Chat and XBox Support Chat. Thanks so much!! LOL But it is a GREAT product and you're getting all the features and benefits of the XBOX One S with it. I don't use it to watch TV. I don't have a cable connection where I keep my television. This is strictly for Netflix, YouTube, and gaming. For those three needs, I am thoroughly impressed! I upgraded from an old Westinghouse 40" LCD 1080p TV with no bells and whistles at all. The thing was bulky and heavy as well. When I got this one, I was like...WOW!!! Definitely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture/Affordable Upgrade!

    Posted .

    I wanted to buy a newer TV that was within my budget and this is it. 4K HDR. I honestly did not think it would make a huge difference compared to my 1080p LED Sharp that was 7 years old, but the quality is amazing. My gaming/TV experience just made a huge leap forward. Apparently 7 years is a lot of time for technology to change. I am so glad I made the decision to switch and just go for it when I was in the store for other reasons. Two days later after purchasing this TV, I sold my old one so it felt like a even better deal. Now I am just waiting for the PS4 Pro so I can use the 4K HDR to it's full potential, but for now even 1080p gets a huge picture quality improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming TV!

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    Posted .

    On upgrading my PS4 for more storage I wasn't in the neighborhood for a new TV! But after seeing this beauty at a price I couldn't pass up, sorry honey, I pulled the trigger! Man was I glad I did! The refresh rate is stunning for FPS (i.e. Destiny, Call of duty, Titan Fall)! It made my old LCD 1080p Vizio look like a box TV from 1993! Recommend to anyone looking to upgrade to a TV that will blow their socks off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny !

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    Posted .

    At $649 this was twice as much as the Vizio 43" I tested for a few weeks. The Sony blows it away. Well worth it...better build quality, more options, and incredible picture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV when it worked

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    Posted .

    After reading reviews and looking at this tv in person I decided to go with the 43" model. I purchased this tv on 3/3/17 and wow was I impressed by the picutre quality, color, and sound. However, on 3/21/17 I turned on my tv and black dots appeared everywhere on my screen. So as of right now 4/1/17 I am waiting for geek squad to come to the house and resolve this issue. Aside from that I loved this tv when it worked and hopefully the replacement works until I want to upgrade later on. If it happens a second time I will switch back to Samsung tv's over Sony.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    Posted .

    My 9 year old Sony Bravia 40 inch TV turned it off and it would not turn back on the next morning. So I searched the web sites to fine another TV. I am particular. I wanted either a Magnavox, Philips, or Sony Found Best Buy carried the Sony. I bought the 43" X800 series. I had read one review that said the supply cord was to short and I have to agree. It is about a foot & half shorter that the cord on my old Sony. So I had to move my surge protector to the mantel over the fireplace until I can go buy a good extension cord about 2 foot long where I can move everything back to were it was. If you buy a new Sony get a good cord while you are there. That was the reason I gave it a 4 stars. I wanted a TV that still had the hookup for an antenna. Many of the new ones do not have one. It was really easy to setup. The picture compared to the old Sony is much better. Having the built-in wifi is better than using the wifi in the sony dvd player. I am not sure on the sound because I have an old Sony sound bar that I used on my old Sony TV and I just plugged it into the new. I no longer have to use the sound bar volume control because the new tv control will operate the sound bar volume which is great. Comparing the new one to the old one it is a great TV. I hope that I get 9 or 10 years out of this one. I did buy the 2 year protection plan just encase something happens. There is a picture of it. My daughter is watching Sofia off of u-tube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi silverfox,
      We always appreciate customers who take the time to give us their feedback. I'll pass what you've said onto the proper department. Thank you for choosing Sony.
      >Joffrey sony_US

  • Rated 4 out of 5 stars

    Great TV for the price!

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    Posted .

    Overall, this is a pretty decent 4k TV for the price. It is only 60Hz refresh rate, but it handles motion very well. Video games (PS4 Pro) look great on it as well as DVD and Bluray content. Awesome TV to get if you're working on a strict budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .

    It was well worth the price. Love it ...love it. Excellent quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice until it's not

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    Posted .

    This was an excellent device for the less than three weeks that it ran properly. Purchased Jan 20th and did not immediately take it out of the box due to wanting to mount it on the wall and keep it away from a toddler. Finally had it up and running after a couple of weeks and it was very nice. Nice picture, nice features, good connectivity. On Feb 19th mid day it started having a flickering vertical band across the screen. If you chat with customer support they direct you to a link which gives you a phone number which sends you to a recording which gives you a different phone number at which time you finally get to talk to a person. That person informed me that their system is down for maintenance and that I can call back later at some undertermined time. If you like customer service run arounds maybe this product is for you....if not you might want to pass. Best Buy will not do anything unless it's been less than 2 weeks since purchase not of operation. Unfortunately they're the only place in town that carries what seemed like a better quality product. Should have gone to target and bought a vizio...at least I'd have been out a lot less money.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Regularcust! It is unfortunate that you had to experience with issue with your unit, we recommend trying the steps available through the following link to troubleshoot the unit and if the issue persists, please email us at socialsupport@am.sony.com and include your contact information, model, serial number with a description of the issue you are experiencing with this unit. Once we have reviewed your case we will get back to you as soon as possible with a solution:  https://us.en.kb.sony.com/app/answers/detail/a_id/55005 ~Jeannette sony_US

  • Rated 5 out of 5 stars

    Absolutely Amazing for Gaming and TV/Movies

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    Posted .

    My first 4K TV. I absolutely love this TV. Here's why: 1) Upscale for 1080p devices is done perfectly! Tried the LG 49UH6090 and the picture was bad for my Xbox One. It looks wonderful on the Sony 800d. 2) Absoultely no judder while gaming or watching anything! Settings allow you to fine tune your TV as desired. LG 49UH6090 had terrible judder. 3) Slick, thin, premium TV design 4) Designed to hide all the cords connected to the TV 5) So many great features! Voice command remote, all the apps you want, PlayStation Now, stream from phone, etc. 6) Good sound, even without a sound bar. Has an headphone/aux jack as well 7) HDR 8) Easy setup The blacks aren't the greatest of course, but it's really good. The remote isn't lit unfortunately, but each button set has an unique feel. Bottom line, this is an amazing deal for an amazing TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality at a very low price

    Posted .

    Purpose of this TV: small bedroom TV, not my main TV Choices: $700 for Sony 830C (2015 model) or $750 for Sony X800D (2016 model) Best features of Sony 830C: 120 Hz native refresh rate, X1 processor (Sony's top processor), low price Best features of Sony X800D: Triluminos color system (Sony's top of the line), HDR, low price. I chose the 43" X800D. Summary: I'm very happy with purchase of the 43" Sony X800D TV. Some details: 1. This small TV is for my bedroom, not my main TV. It's the perfect size for a bedroom. Any bigger TV would dominate the room; any smaller TV is harder to watch. 2. I've mostly watched Netflix and Amazon Prime Video HD movies and TV shows on the new Sony, and the resolution, sharpness, and color couldn't be better. My main TV (in another room) is the 55" LG OLED 1080p (non-4K) TV, so I'm used to extreme clarity, and the Sony compares nicely with the OLED (really!). I signed up for the Netflix 4k subscription service to see how 4K movies would look on my new X800D, but was disappointed in the exceedingly small number of available movies and in the sharpness of those movies on my new 4k TV. They did not have the amazing 3D-type quality and razor-sharp images you see in the store demos of all 4K TV's. Exception: the very small number of short documentary movies looked spectacular, just like the demos in the stores. They were clearly photographed with high quality 4K cameras, while the 4K commercial movies may have been modified from HD to 4K using software (just a guess on my part). Same thing with the tiny number of Amazon Prime 4K movies: just not all that impressive. Luckily, the sharpness of the regular HD movies (upscaled automatically to fit onto the 4K Sony X800D) more than makes up for the lackluster quality of the 4K movies. By the way, I had no problem with delays or pauses while watching any of the 4K movies on Netflix or Amazon Prime Video on my Comcast WiFi network. 3. I have not plugged the X800D into my regular Comcast cable TV system. A few months ago, I purchased a 65" 2016 Sony 930D, a very high end TV, but returned it a few days later because I was so disappointed at how poorly it upscaled the regular HD cable channels. Since I won't be watching regular TV channels in my bedroom, it doesn't matter to me if my new 43" X800D displays cable channels well or not. If you were intending for this to be your main TV, however, this would probably be quite important if you watch a lot of cable TV channels. Since big box stores do not hook up their 4K TVs to local cable systems, it's quite difficult if not impossible to figure out in advance if you'll be satisfied with how a new 4K TV handles regular HD cable channels. 4. My only quibble with the X800D is the remote control. It's not backlit like the remotes of other new TVs and cable TV remotes, which I wouldn't have thought would be important, but it is somewhat annoying since the lights in my bedroom are turned down low when I watch my new X800D. A second issue is the overall cheapness/poor design of the remote, particularly in the up, down, left, and right buttons. They are located inside a circle on the remote, and the outer sections of the circle are also active control buttons -- it's really easy to accidentally click the outer section and go zooming off on some unexpected tangent. You have to rely on the tactile feel of the tiny nubs on the up, down, etc., buttons to distinguish where your finger is resting. Important enough to not buy this TV? Not at all. This is a truly fabulous TV for $750.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConnecticutConsumer,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great 4K TV. Works with Xbox One S

    Posted .

    This Sony was everything I wanted and more. The picture on it is vibrant and it looks very sleek with such a thin border. It also has a low input lag of about 33ms when it is in game mode which is great for anyone who plays online shooters. I use this TV mostly for gaming on my Xbox one and this TV is compatible to run in 4K on the Xbox One S. It took me a while to figure out how to do it so I'll post it here and make it a little easier. You must use the HDMI cord that comes with the Xbox One S. If you use a different one it must be a high speed hdmi cord. Next you must also have it plugged into either HDMI port 2 or 3. Lastly you have to hit the home button on the remote and scroll all the way down to the bottom where there is a gear icon which opens settings. Once there open external inputs and change it from standard to enhanced. If you don't do this you'll get all errors and it will show on the Xbox that something is wrong. After that if you already hooked up your Xbox do a hard reset and it should work fine! Hope this helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Jaw-Dropping

    Posted .

    By now, most TV manufactures are excelling in 4K. There isn't much difference between each company when it comes to resolution but there's huge differences in the final result. I'm upgrading from a previous 4K Vizio TV (M43-C1). Lemme tell you, theres no competition with this Bravia. This TV is absolutely everything you'll ever need in a new 4K TV. It's got HDR, Motion Interpolation and bragging rights of a "Bravia". The difference between this TV and my Vizio is the realistic color output thanks to Triluminous display. Trust me, the difference is night and day. 4K movies look more lifelike. Video games look more immersive (both PS4 and Xbox One). The default picture modes aren't perfect, a little fine tuning will be needed based on your preference. The fine-tuning options are excellent, you get total control of the picture with easy to use and understand menus. I can confidently say this TV is worth every penny. Do yourself a favor and get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted .

    The 4k Picture Is Great.. The Ease Of Setting The TV Up Was Great.... The Remote Works Our Cable Box As While As Getting Everything From Google And More.... My 75 Year Old Mother Loves It.... Very User Friendly..... The Sound Is Excellent , No Need For A Sound Bar.... Can Get Net flicks,Pandora,Amazon And Much Much More... Nothing Else Needed To Add On To TV.... Only Problem Is It Does Not Come With Owners Manual... You Have To Use Smart Phone To Down Load It.... I Set It Up With Out One.... It's That Easy To Do......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .

    Four years ago I went from a 36" Toshiba tube TV to a Panasonic plasma. I vividly recall the first time I turned on the plasma and being blown away, very much the same "leap" experience with the XBR-43X800D. The user interface is polished from the moment you push the power button on this 4K beauty as it gracefully guides you through the setup process. We're only using Netflix and a $60 Blu-Ray player for content and the upscaling is truly impressive. Things will only get better when hopefully 4K really takes off. And let's not forget overall appearance, this is one thin sexy TV! Love the stand with the cable hiding features, leaves all the competitors in the dust. The only weak point is the same as the old Panasonic where the default picture setting choices while good are not great. Good news is the calibration settings in the link below are spot on perfect. Look forward to seeing other settings in future reviews specific to the 800D's. Can't go wrong with this one! https://reviews.lcdtvbuyingguide.com/sony-lcd-tv/sony-x850c-x830c-picture-settings.html

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Satisfied with the XBR43X800D :)

    Posted .

    The XBR43X800D has an excellent Picture quality and sound quality is pretty good I prefer to use home theater speakers instead. No complaints with picture quality. As matter fact the XBR43X800D is 20 times better than my old tv Philips 40PFL4706 which was 20 times worse then the XBR43X800D. Only complaints negatives of this tv is it is little buggy running android tv os. Occasionally there will be a bug where there is no sound and I have to unplug reset the tv, another bug that happened was when I was in video app the tv crashed and restarted android boot up. So other than those bugs this tv is a great buy. For a mid range tv like the XBR43X800D it has hdr features a higher end 4k tv would have, so this tv is a steal :) Oh one last thing here are my picture settings you can try and see if you like it. Here are my best picture settings for XBR43X800D . I spent a lot of time calibrating this tv. I use picture mode's Cinema Home and Game. Light Sensor ON for deepest black levels Brightness 28 Color 53 skin tone does not look too saturated which is good. Live color off Advanced contrast off black adjust off Contrast 90 Gamma -1 Black level 40 Motion Flow off except for animated Content. Sharpness 60 reality creation off cinemotion off display area set to full pixel in screen settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent color and brightness

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    Posted .

    This is a huge change from our previous 1080P flat screen tv (5 years old). The 240 Hz refresh rate eliminates jerky high speed action. Color, contrast, and brightness can be set to whatever level you need. The only disappointment is that the angle of view is really only about 135 degrees, not the 170 claimed. The picture is mostly washed out if you get too far to the side. It is not a serious problem, but I was hoping to be able to watch from a kitchen counter that is maybe 75-80 degrees off of straight ahead. We have not seen any actual 4k content yet, but the picture quality makes it worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent mid level 4K TV.

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    Posted .

    I consider this a mid level 4K TV because it has HDR but not OLED. My main reasons for getting this TV: 4K with HDR and better black level with LED than LCD it replaced. The 4K picture through the included Netflix app is amazing. Easy to route the sound back to my AVR stereo with the ARC output on the TV. The black levels are great, there might be better TVs with with regards to black levels but it is a huge jump from a LCD TV. The reviews on the Sony was very complementary regarding color representation over other brands. The Sony compared well against LG and Sumsung. I had decided against Sony solely because of the price "premium" because of the Sony name and was looking at LG and Sumsung TVs. While at the store looking at LGs and Samsungs there was this Sony available as an open box buy. The substantial open box discount made the Sony the least expensive of all three brands. Overall it is a great TV and I'm very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing TV

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    I was in the market for a new TV because I wanted to make the jump to 4K. I was trying to decide between this model or the 49" model but after tons of research I came to the decision to get this TV because it had all the features I was looking for: 4K and HDR. The 49" version has these same features but I think it would have been to large for my room. Games and movies look amazing in 4K with HDR. I had some problems with picture at first but after minor calibration tweaks I finally got it to where I like it. The only issues I can think of is that this uses the AndroidTV OS which can run pretty slow at times and I also had issues with my remote turning the volume down on the set at first but that has worked itself out. Overall if you're looking for a 4K bedroom TV or have a small living room then you can't go wrong with this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good video and audio quality

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    Posted .

    Video quality playing either DVD or 1080p Blu-ray media is very nice, so looking forward to viewing 4K content in the future. The diminutive bezels keep the overall size down, making this 43" TV a practical replacement for an older 32" LED in our bedroom, and we can now read small text that was impossible on the 32" unit. Sound quality is MUCH improved compared to the name-brand (not Sony) 32" unit it replaced. The ability to rename external inputs is nice. Only negative observation is that the channel search routine during the standard setup process captured only SD channels, and it took a bit to find how to add the digital channels through the menu system.

    I would recommend this to a friend
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