Customer Ratings & Reviews
- Model:
- K43S20M2
- SKU:
- 6623767
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). The picture quality is frequently praised, with users describing it as crisp and vivid. Overall, users seem to be satisfied with the visual experience offered by this TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Setup ease
Super color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super color, great remote. The Google Bravia menus are fast and accurate. TV mounting was simple too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dfword,
Thank you so much for the 5-star review of your Sony BRAVIA 2 II! We are honored to hear you love the super color—that’s the 4K Processor X1 at work, delivering those vibrant images. We appreciate you noting how fast and accurate the Google TV operating system is; our goal is seamless viewing for you. It's also great that you found the TV mounting simple and are enjoying the great remote. We hope you continue to enjoy a beautiful, high-quality picture for years to come!
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
Great purchase1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was for the office, it exceeded my expectations. It replaced a LG 43 inch tv, the Sony tv picture, colors, sound and Google operating system are excellent. Glad I purchased this tv, I recommend it to anyone looking for a small tv for office or guest room.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Angel!
We are absolutely thrilled to hear that your K43S20M2 television purchase for the office exceeded your expectations!
It's incredibly rewarding to know that the Sony TV's picture, colors, sound, and the Google operating system are all hitting the mark and are performing so excellently compared to your previous TV. We appreciate you choosing Sony to deliver that superior quality, even in a smaller size.
Thank you for your strong recommendation for use in an office or guest room!
Best regards, Gus, Sony Social Media Team
Recommended TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Tv for the garage work out gym. Easy prompts to set up TV. Ethernet connected so Apps work fast and efficient. The host of audio and video features were high price points 5 years ago. Not so today. This TV’s features and price point was a no brainer to purchase. Highly recommended for a bedroom TV or small family room setting. You won’t be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRR2000,
That is fantastic feedback! We are thrilled to hear that the 43" BRAVIA 2 II LED TV is an excellent fit for your garage gym, and that you found the setup easy. We are especially glad you are enjoying the fast, efficient app performance via Ethernet and the great value offered by a host of advanced audio and video features now available at a highly accessible price point.
Thanks for choosing Sony.
Best regards, Eliab
Sony Bravia II
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 43” TV fits my new smaller space perfectly. The color and sound quality are exceptional. It’s a Goggle TV, which was easy to set up and navigate. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KateM,
Thank you for your wonderful feedback! We are delighted to hear that the K-43S20M2 fits perfectly in your space and that you’re enjoying its exceptional color and sound quality.
With Google TV built in, it’s designed for easy setup and smooth navigation, making your viewing experience even better.
Thanks for choosing Sony. We appreciate your recommendation!
Best regards,
Estefany
- Pros mentioned:Picture quality
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got two of these TVs to replace 2 older TVs in our bedrooms. One of the TVs I replaced was around 10 to 12 years old, so this was a major upgrade to that TV. Being that this was for our bedrooms and not our main living room TV I didn't need anything super fancy or huge. I just wanted something easy to use, with access to all our main streaming apps. This fit the bill. It fit up on the wall mounts we had for the older TVs so we didn't need to swap those out. It was fairly light compared to the 10 year old TV even though they were the same size. It has access to all the normal apps: netflix, youtube, hbo, spotify, etc. It was easy to set them up though I will say I am not a huge fan of the layout of apps. I was hoping kind of for something similar to the Roku grid of apps on the homescreen, but it's basically a line of any apps installed, some of which you cant uninstall. You can move things around, but it's still just one line across in between other things Google is promoting. For the price I can't complain, but I would appreciate a grid a lot more. Maybe it's an option I haven't found yet? Picture quality is nice. Does it stand up to super high end TV picture quality? Probably not, but it doesn't need to for what we got them for. It's easy to see, bright, crisp. The speakers on this are great for basic/standard built in speakers. They sound a lot better then the 10 year old TVs built in speakers which were awful. No matter what we did you could not make out what anyone was saying. For built ins, this Sony has pretty great speakers. It's fairly clear and easy to make out sounds and talking. Pairing it with my soundbar made it even better, but if I didn't already have that sound bar I probably would not have gone out of my way to get one as these speakers would do just fine for the bedroom. Overall, I am really pleased with this TV. For the price I got it at it was a great deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alisha,
It brings us great satisfaction to hear that the BRAVIA 2 II was such a major upgrade for your bedrooms and perfectly fit your needs for an easy-to-use TV with access to all your streaming apps! We're thrilled to know you appreciate the bright, crisp picture quality and the great speakers, especially compared to your older set.
We also sincerely appreciate your detailed feedback on the app layout and the desire for a more traditional grid view. We constantly look for ways to improve the user interface, and your input is invaluable as we consider future software updates.
Thank you for sharing such a thorough review and for choosing Sony for your home!
Best regards,
Dominick
- Pros mentioned:Picture quality, Setup ease
Great 43" TV from Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV about a month ago to replace a bedroom TV that was really old. It was super easy to set up and the picture is crystal clear. It's a great size for the room. And the remote is so much better than the one I have for my other Sony TV. It's smaller and doesn't have so many buttons that I never use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamD,
That is fantastic feedback!
We are thrilled to hear that the 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025) was super easy to set up and that you are enjoying the crystal clear picture and perfect size for your bedroom.
It's also great to know you are appreciating the improvements in the new remote—we specifically focused on making it more streamlined with fewer unnecessary buttons, so your comment about it being smaller and easier to use is exactly what we hoped for!
Thanks for choosing Sony for your home entertainment!
Best regards,
Eliab
- Pros mentioned:Picture quality, Setup ease
Great 43" TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, easy setup, good volume and beautiful picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nedlo2,
That's fantastic to hear! We're thrilled you found the 43" BRAVIA 2 easy to set up and are enjoying the great volume and beautiful picture quality. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality, Setup ease
Great new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and picture is crystal clear with plenty of hookups
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyW,
That is fantastic to hear! We are pleased that you found the BRAVIA 2 II LED 4K UHD Smart Google TV easy to set up and that you are enjoying the crystal clear picture and ample connection options. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality, Setup ease
Wonderful tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very great picture. And easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoseH,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying the great sound and picture quality of your K43S20M2 TV, as well as its ease of use. Your positive experience truly motivates us to continue delivering products that bring both excellent performance and user-friendly design. Thank you for sharing your feedback!
Best regards,
-Fred
Great TV with Stunning Picture, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025), and overall, I'm very impressed. The picture quality is outstanding—the sharpness is incredibly clear and crisp, making movies and shows look vibrant and detailed. The sound performance is excellent as well, delivering clean audio without needing an external speaker setup. Another big plus is how lightweight and easy the TV is to set up. I had no trouble placing it on my TV stand, and the overall build feels solid despite the light frame. The remote is simple, intuitive, and very user-friendly. My only real complaint is the startup code/password verification. Every time I turn the TV on, it prompts me for a code, which gets frustrating quickly. I understand security features, but this one feels unnecessary for everyday use, and I wish there were a way to disable it. Despite that inconvenience, this TV delivers excellent performance and value. If you don’t mind the extra verification step at startup, it’s a fantastic choice for picture quality, sound, and ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user109488,
We are truly delighted to hear that you are very impressed with the outstanding picture quality, excellent sound performance, and lightweight, user-friendly design of your 43" Class BRAVIA 2 II LED 4K TV—it sounds like a significant upgrade! We sincerely apologize for the frustration caused by the repeated startup code/password verification, which we agree is inconvenient for daily use. This prompt is typically tied to a parental control feature called "Restricted Profile" or a similar lock within the Google TV settings (like "Profile Lock" or "Device Lock") which may have been activated during the initial setup.1 To disable this, please navigate to Settings $\to$ System (or Device Preferences) $\to$ Security & Restrictions $\to$ and look for options like Restricted Profile or Device Lock to turn the feature off or exit the profile mode, which should eliminate the code prompt upon startup.Thanks for choosing Sony.Best regards,Eliab
- Pros mentioned:Picture quality
Another Great Sony Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was everything I expected from a tv, we use the tv to stream with and it works excellent. No setup issues. The only issue is the sound, it works fine and is loud but really needs a sound bar for better quality, same issue with any tv you purchase these days.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your balanced and helpful review, Stewie!
We are delighted to hear that the K-43S20M2 has met all your expectations and is working "excellent" for all your streaming needs with no setup issues. It's great to know you had such a seamless start!
We appreciate your honest feedback on the sound quality. You are absolutely right—modern, ultra-thin TV designs sometimes require a soundbar to deliver the deep, cinematic audio experience that matches the incredible picture quality. We're glad the built-in sound is working fine and is loud, but for that truly immersive experience, we definitely recommend pairing it with one of our Sony soundbars (like the HT-S400 or HT-A5000) to elevate the audio to home theater level.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony is the Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy anything but a Sony. The pictures is AMAZING, and if you're using streaming instead of Comcast, Sony has the best operating system. Got rid of the Samsung in the bedroom and bought a Sony for that room too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CathyT,
We are thrilled to hear that you love the AMAZING picture and find the Google TV operating system the best for streaming! It’s great that you chose a Sony for your bedroom as well.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Sony TV review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid mid-range TV that punches above its weight. The picture quality is crisp and vivid — colors feel natural and well balanced, and motion handling is smooth. For everyday viewing, it delivers clear detail even in darker scenes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RS123,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the K43S20M2 TV's impressive performance and picture quality. It's rewarding to know the vivid colors, natural balance, and smooth motion handling enhance your everyday viewing experience, especially with clear detail in darker scenes. Your detailed feedback truly highlights the strengths we aim to deliver.
Best regards,
-Fred
- Pros mentioned:Picture quality
Perfect size TV in a constrained space
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've consistently owned SONY TVs and this one met all my expectations thus far. It shows natural color of things and clarity of video/audio is just perfect for my needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PawCharles!
Thank you so much for taking the time to share your review, especially as a long-time Sony TV owner. We are truly wonderful to know that the K-43S20M2 is delivering on the natural colors and perfect video/audio clarity you expect.
We appreciate you choosing Sony!
Best regards,
Estefany
The Sony 43" BRAVIA 2 II LED 4K UHD Smart Google T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 43" BRAVIA 2 II LED 4K UHD Smart Google TV (2025) offers stunning 4K visuals and a user-friendly Google TV interface for seamless streaming. It features vibrant colors, good motion clarity, and voice control with Google Assistant. While the sound is decent, a soundbar can enhance audio. Overall, it's a solid choice for a compact, smart 4K TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrmaA!
Thanks so much for sharing your detailed thoughts on the K-43S20M2 TV.
It is fantastic to know that you appreciate the stunning 4K visuals and the user-friendly Google TV interface.
We engineered the BRAVIA 2 II to be a smart and vibrant centerpiece for any room, with advanced features like the 4K HDR Processor X1 to deliver vibrant, real-world color and texture, and built-in Wi-Fi and Bluetooth for easy connectivity and access to all your favorite content.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
Got an upgrade on sale. Very satisfied.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to buy one brand, and both the BB salesman and a rep steered me toward the Sony, particularly because the smaller, less popular models are lower quality in most other brands. Found out as I was making the purchase that the rep was with another brand, not Sony. He said my set was one of the best ones available at that size. I will say the set up was excruciating - took well over an hour and required so many choices. I was replacing an 18 year old Sharp, Very pleased with the quality and Best Buy’s service.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed and insightful review, RobertL!
We are absolutely thrilled to hear that the advice from the salesperson and a competing brand's rep steered you toward the K-43S20M2 television! It’s fantastic to know that professionals recognize the superior quality of our screens, even in the smaller, less common size categories, and that you are very pleased with the quality of your new set.
However, we are very sorry to hear that the setup process was excruciating and took over an hour due to the number of choices and steps. We aim for a user-friendly experience right out of the box, and we regret that this initial process was so frustrating for you. We genuinely appreciate this feedback and will share it with our product development teams to explore ways to streamline the initial setup experience.
We're glad to know your long search for a replacement for your 18-year-old set has finally brought you great satisfaction with Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man who installed the TV was very knowledgeable and patient with my questions. Very professional!
I would recommend this to a friend - Pros mentioned:Picture quality
Sony Bravia 43” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture. Had to get used to maneuvering things since I never had a smart TV. Wish there was a printed manual with it instead of on the TV
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, KimC!
We're so pleased to hear that you are enjoying the very nice picture quality of your K-43S20M2 television!
We appreciate your honest comment about navigating a smart TV for the first time and your wish for a printed manual. We understand that making the switch can involve a learning curve. While we primarily use the on-screen digital manual for ease of updates, you can always find and download a complete PDF version of your TV's manual on our support website for easier reference off-screen.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Wonderful Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed. Great buy. I could have gotten a better picture, but only for much more money. I'm very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elizabeth!
Thank you for your thoughtful feedback! We are really happy to hear that the K-43S20M2 fits your needs perfectly.
This model offers a great balance of quality and value, delivering clear visuals and smart features that enhance your viewing experience without stretching your budget.
We’re glad it’s working well for you and appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Sony 43” tv/ 2025 Bravia model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture & sound on this Sony Bravia TV. I’ve had it about a month or so and really like it so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, J2dogs!
We're so pleased to hear that you are enjoying the great picture and sound on your Sony BRAVIA K-43S20M2 television and that you really like it after a month of use.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
