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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). The picture quality is excellent, and the TV is very easy to set up. The size is also ideal for spaces like a bedroom.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 160 reviews
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and picture is crystal clear with plenty of hookups

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyW,

      That is fantastic to hear! We are pleased that you found the BRAVIA 2 II LED 4K UHD Smart Google TV easy to set up and that you are enjoying the crystal clear picture and ample connection options. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Sony never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Easy setup and fabulous features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mike59! Thank you for taking the time to provide your feedback on the K-43S20M2 television.
      We are delighted to hear that the TV was exactly as advertised and that you found the setup easy with fabulous features. It means a lot to us that you're satisfied with your experience!

      The BRAVIA 2 II is engineered to be simple yet powerful. In addition to the easy setup and great features you highlighted, this model boasts Motionflow technology for smooth, clear action even in fast-paced scenes, a slim space-saving design that blends seamlessly into any room and multiple HDMI ports for connecting all your gaming consoles, soundbars and other devices easily.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Showroom picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Sony television. It was more expensive than other options, but now that it has been set up with little effort and techie capability, we can say it is worth the price for its picture quality and its smart capabilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhonda,

      It brings us great satisfaction to hear that your first Sony television experience has been such a positive one. We are glad to know that the easy setup and the impressive picture quality and smart features have made it a worthwhile investment for your home.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great 43" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy setup, good volume and beautiful picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nedlo2,

      That's fantastic to hear! We're thrilled you found the 43" BRAVIA 2 easy to set up and are enjoying the great volume and beautiful picture quality. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV for the price. TV is in a 2nd bedroom and it's perfect for there. The set up was easy, even for a couple of old retired people. The TV's sound is very good to excellent, no need for a soundbar. We could pay more for an even better picture, but this is perfect for our needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marlin207,

      That is wonderful to hear! We are delighted that the BRAVIA 2 II is the perfect fit for your second bedroom, offering easy setup and satisfying sound quality that meets your needs without requiring a soundbar. It is designed to be a great value for an excellent viewing experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very great picture. And easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoseH,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the great sound and picture quality of your K43S20M2 TV, as well as its ease of use. Your positive experience truly motivates us to continue delivering products that bring both excellent performance and user-friendly design. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Cons mentioned:
    Glare

    Rated 2 out of 5 stars

    Disappointed Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the brightness of this model, especially being a Sony. Whether the room was dark or bright, the TV wasn't bright enough. I had an LG manufacturered in 2012 that still works. That model looks and works well in comparison to the higher priced Sony. No depth either. I was wanting to give it some time to see if it grew on me, and low and behold, within one month, the TV suddenly would have audio only with no video whatsoever. Ultimately settled iwth a Roku TV at almost half price with 5-year protection plan.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AZGIRL,

      Thank you for taking the time to share your feedback regarding the BRAVIA 2 II. We are genuinely sorry to hear that the brightness and picture depth did not align with what you were looking for, and we are especially concerned to learn about the video failure you experienced within the first month.

      We want you to know that we take reports of these issues very seriously. We appreciate this feedback as it helps us improve our future models and the overall reliability of our lineup. Please be assured that we will share your specific comments regarding brightness and the technical failure with our product teams for review.

      We value your long-standing history with premium displays and hope that we can provide a better experience for you in the future should you decide to return to the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another Great Sony Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was everything I expected from a tv, we use the tv to stream with and it works excellent. No setup issues. The only issue is the sound, it works fine and is loud but really needs a sound bar for better quality, same issue with any tv you purchase these days.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your balanced and helpful review, Stewie!

      We are delighted to hear that the K-43S20M2 has met all your expectations and is working "excellent" for all your streaming needs with no setup issues. It's great to know you had such a seamless start!

      We appreciate your honest feedback on the sound quality. You are absolutely right—modern, ultra-thin TV designs sometimes require a soundbar to deliver the deep, cinematic audio experience that matches the incredible picture quality. We're glad the built-in sound is working fine and is loud, but for that truly immersive experience, we definitely recommend pairing it with one of our Sony soundbars (like the HT-S400 or HT-A5000) to elevate the audio to home theater level.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Where's the bolts?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did not send bolts for the leg stand and it was hard working with them, but the salesperson at Best Buy was excellent in helping us solve the problem. We were very grateful for his help. We would have given the product 5 stars is it had the bolts and Sony had been more helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little TV - great picture and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this for our spare rooms. Purchased two - really like them. Easy to set up. Good WiFi connection, Channel scan was very good. Easy to use, very nice picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlTampa,

      We are immensely pleased to hear that you are enjoying your two new BRAVIA 2 II TVs in your spare rooms! It is great to know that the setup, Wi-Fi connection, and channel scan were all seamless, and that the picture quality has made such a positive impression.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything but a Sony. The pictures is AMAZING, and if you're using streaming instead of Comcast, Sony has the best operating system. Got rid of the Samsung in the bedroom and bought a Sony for that room too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CathyT,

      We are thrilled to hear that you love the AMAZING picture and find the Google TV operating system the best for streaming! It’s great that you chose a Sony for your bedroom as well.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Seeing Blades of Grass means it's a SONY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. I already have 2 ea 65" Sony Oled units, one for Family Room and the other for the MBR. This one to replace a Samsung model in my home office. If you like live action sports this is the model. You can see the individual blades of grass a football field. When you can see the individual perspiration beads on a player you know it is a great experience when watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete,

      We are pleased to learn that your new BRAVIA 2 II is making such a vivid impression, even alongside your other Sony OLED units! Transitioning your home office to a Sony display clearly shows your dedication to premium visual quality. We are thrilled that the clarity is so sharp you can distinguish individual blades of grass and fine details on the field; it’s exactly that level of realism we aim to deliver for sports enthusiasts who want to feel like they are standing on the sidelines.

      The lifelike detail you're noticing is powered by our advanced image processing, which excels at enhancing texture and clarity in real-time. For live action, the motion handling on this model ensures that even during high-speed plays, the picture remains fluid and crisp without the blur often found on other displays. It’s the perfect way to stay engaged with the game while you're in your workspace.

      Thank you for continuing to trust Sony to provide the ultimate viewing experience throughout your home.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Sony televisions for years. The last one lasted twelve years. The screen color on this new one is great and the setup was easy. Hope this new one gives us the same great performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraB,

      We could not be more pleased to hear about your continued loyalty to Sony and that your previous television provided you with twelve years of great service!

      It’s wonderful that you are already enjoying the color and the simplicity of the setup on your new BRAVIA 2 II. This model features our powerful 4K Processor X1 and Live Colour Technology, which work to bring vibrant, true-to-life shades to everything you watch.

      Thank you for choosing Sony once again!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Bedroom/Study TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan. I’ve had several Sony tvs through the years and never had an issue with any of them. Easy to set up. Google took a little longer this time but worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Jimm!

      We are absolutely thrilled to hear that you are a loyal Sony fan and have owned several of our TVs over the years without issue! Your continued trust means a lot to us.

      We are glad that the setup of your new K-43S20M2 was generally easy. We acknowledge that setting up the Google TV features can sometimes take a little longer, but we are happy to hear that the result was worth it.

      Thank you again for your continued loyalty to Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Sony Bravia and love them. I needed a smaller tv for our bedroom and didn't have to think twice about about adding a third. Amazing color and clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Robertsmith!

      We are absolutely thrilled to hear that you already love your two existing Sony BRAVIA TVs and that you chose to add a third to your home, the K-43S20M2, for your bedroom. Your loyalty means the world to us!

      It's wonderfully rewarding to know that the new set delivers the "Amazing color and clarity" you expect from Sony, even in a smaller size.

      Thank you again for your continued trust in the Sony family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid mid-range TV that punches above its weight. The picture quality is crisp and vivid — colors feel natural and well balanced, and motion handling is smooth. For everyday viewing, it delivers clear detail even in darker scenes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RS123,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the K43S20M2 TV's impressive performance and picture quality. It's rewarding to know the vivid colors, natural balance, and smooth motion handling enhance your everyday viewing experience, especially with clear detail in darker scenes. Your detailed feedback truly highlights the strengths we aim to deliver.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great Picture and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony 43" BRAVIA 2 II for my dad and he absolutely loves it. The picture quality is clear and sharp, even with regular cable, and 4K content looks great. The Google TV interface is simple and easy for him to navigate, which was important. The remote is straightforward, setup was quick, and everything just works. Sound is solid for built-in speakers. Overall, it’s a great TV for everyday watching and a perfect size for a living room or bedroom. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff,

      Thank you for the wonderful feedback! We are so glad to hear your father is enjoying the clear picture quality and the user-friendly Google TV interface on his new BRAVIA 2.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the tv for a little over a week. TV has a gorgeous pictures and was priced well! As of today, I totally reccomend! I will update if anything should go wrong

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clark,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the stunning picture quality of your K43S20M2 TV and that it offers great value. Your recommendation means a lot, and we appreciate your openness to keep us informed. We’re here to support you every step of the way and look forward to continuing to provide an excellent viewing experience. Thank you for sharing!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV- 43 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it during the holidays and works well. Easy set up including connecting to the internet and apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HandyworkAustin,

      We are very glad to hear that your new BRAVIA 2 II is working so well for you after your holiday purchase! It is fantastic to know that you found the setup process, including the internet and app connectivity, to be easy and seamless. We hope you continue to enjoy all your favorite content with ease.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size TV in a constrained space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've consistently owned SONY TVs and this one met all my expectations thus far. It shows natural color of things and clarity of video/audio is just perfect for my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PawCharles!
      Thank you so much for taking the time to share your review, especially as a long-time Sony TV owner. We are truly wonderful to know that the K-43S20M2 is delivering on the natural colors and perfect video/audio clarity you expect.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

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