Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.6 out of 5 stars with 198 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). The picture quality is excellent, and the TV is very easy to set up. The size is also ideal for spaces like a bedroom.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 198 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for our bedroom and office. Color , sound and smart features all what we expect from a SONY product. and Th GEEK Squad was a pleasure to work with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarlaD,

      It brings us great satisfaction to hear that the BRAVIA 2 is a perfect fit for both your bedroom and office spaces. We strive to ensure that our displays deliver a premium experience regardless of the room size, and we are delighted that the vibrant color accuracy, immersive sound, and intuitive smart features have provided the high-quality performance you associate with our brand.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for any room.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for the guest bedroom. Terrific picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TomT,

      Thank you for choosing Sony!

      We're excited to hear that your K43S20M2 TV is a perfect fit for your guest bedroom, delivering terrific picture and sound. It’s wonderful to know our product is enhancing your space and providing a great viewing experience. We appreciate your support and hope it continues to bring enjoyment to your guests.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my brother who is in his early seventies. He was so pleased with the picture sound and all of the features. Sony never disappoints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Denize,

      Thank you for choosing Sony!

      We’re elated to hear that the K43S20M2 TV brought such joy to your brother with its picture, sound, and features. It’s wonderful to know our commitment to quality continues to create meaningful moments across generations.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Where's the bolts?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did not send bolts for the leg stand and it was hard working with them, but the salesperson at Best Buy was excellent in helping us solve the problem. We were very grateful for his help. We would have given the product 5 stars is it had the bolts and Sony had been more helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little TV - great picture and easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this for our spare rooms. Purchased two - really like them. Easy to set up. Good WiFi connection, Channel scan was very good. Easy to use, very nice picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlTampa,

      We are immensely pleased to hear that you are enjoying your two new BRAVIA 2 II TVs in your spare rooms! It is great to know that the setup, Wi-Fi connection, and channel scan were all seamless, and that the picture quality has made such a positive impression.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product, such a good TV to purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, such a good TV to purchase for the family usages, I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tommyluu102,

      We are thrilled that your BRAVIA 2 II is a hit with the whole family and that you're loving the overall experience! It's great to hear that it's the perfect fit for your home.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv was over 10 years old. The picture on my new set is fantasticly clear. All the set up was fast and easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annie,

      We’re thrilled to hear that you're enjoying the fantastic picture quality of your new BRAVIA! It’s great to know the setup was quick and easy for you.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a slim tv with such a small profile

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fulldeck,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the great picture quality of the K43S20M2 TV, especially with its slim and sleek design. Your recognition of the TV's small profile and impressive display truly means a lot to us. We're grateful for your support and hope it continues to bring enjoyment to your viewing experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Sony televisions for years. The last one lasted twelve years. The screen color on this new one is great and the setup was easy. Hope this new one gives us the same great performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraB,

      We could not be more pleased to hear about your continued loyalty to Sony and that your previous television provided you with twelve years of great service!

      It’s wonderful that you are already enjoying the color and the simplicity of the setup on your new BRAVIA 2 II. This model features our powerful 4K Processor X1 and Live Colour Technology, which work to bring vibrant, true-to-life shades to everything you watch.

      Thank you for choosing Sony once again!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid mid-range TV that punches above its weight. The picture quality is crisp and vivid — colors feel natural and well balanced, and motion handling is smooth. For everyday viewing, it delivers clear detail even in darker scenes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RS123,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the K43S20M2 TV's impressive performance and picture quality. It's rewarding to know the vivid colors, natural balance, and smooth motion handling enhance your everyday viewing experience, especially with clear detail in darker scenes. Your detailed feedback truly highlights the strengths we aim to deliver.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 43" Class BRAVIA 2 II LED 4K UHD Smart

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and thank you for a great service at Best Buy in Warwick, RI. Thanks again & best wishes, Henry Chango

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryC,

      It brings us great satisfaction to hear that you consider the BRAVIA 2 II an excellent product. We are committed to ensuring that our entry-level displays provide the same dedication to color accuracy and processing power that the BRAVIA name is known for, providing you with a vibrant and immersive viewing experience for all your favorite content.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Bedroom/Study TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan. I’ve had several Sony tvs through the years and never had an issue with any of them. Easy to set up. Google took a little longer this time but worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Jimm!

      We are absolutely thrilled to hear that you are a loyal Sony fan and have owned several of our TVs over the years without issue! Your continued trust means a lot to us.

      We are glad that the setup of your new K-43S20M2 was generally easy. We acknowledge that setting up the Google TV features can sometimes take a little longer, but we are happy to hear that the result was worth it.

      Thank you again for your continued loyalty to Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good TV for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV about a month ago. It was very easy to setup, especially since I also have a Google smart speaker and a Google phone. The picture quality is very clear and sharp. The sound is also very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Travellady,

      We are thrilled to hear that your new TV has integrated so seamlessly into your smart home ecosystem! It’s wonderful that the compatibility with your existing Google devices made the initial setup a breeze, allowing you to get straight to the action. We’re also glad you’re noticing the crispness of the display and the strength of the built-in audio, as we aim to provide a complete sensory experience right out of the box.

      Thank you for choosing Sony and for sharing your experience after a month of use!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Insignia tv that we bought from a family member when our old Bravia died. What an amazing difference in picture quality!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anne,

      It is truly wonderful to know about the amazing difference you are seeing in picture quality! We are thrilled to have you back with the BRAVIA family and love knowing that our display technology is providing that "wow" factor in your home once again.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bedroom or kids room Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks good and sound is better then other tv's if you're not using a sound bar. Makes a great bedroom Tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, JamesK!

      We’re thrilled to hear that the K-43S20M2 is a great fit for your bedroom. It’s awesome to know the picture quality and built-in sound are hitting the mark for you, especially without the need for an external soundbar.

      Thanks for choosing Sony for your home!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Sony Bravia and love them. I needed a smaller tv for our bedroom and didn't have to think twice about about adding a third. Amazing color and clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Robertsmith!

      We are absolutely thrilled to hear that you already love your two existing Sony BRAVIA TVs and that you chose to add a third to your home, the K-43S20M2, for your bedroom. Your loyalty means the world to us!

      It's wonderfully rewarding to know that the new set delivers the "Amazing color and clarity" you expect from Sony, even in a smaller size.

      Thank you again for your continued trust in the Sony family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia TV's are the best! Exactly what I wanted, picture quality is sharp and lively, nice sound too. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Militag,

      We are thrilled to hear that your new BRAVIA 2 is exactly what you were looking for! We're glad you're enjoying the sharp picture quality and great sound.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal for price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy to set up and great picture for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rbostic18,

      We are beyond pleased to hear that your new BRAVIA 2 II has made such a fantastic impression with its easy setup and beautiful picture quality! We’ve equipped this model with our powerful 4K Processor X1, which uses advanced algorithms to cut noise and boost detail in real-time, ensuring that everything you watch is upscaled to near-4K resolution with lifelike color and contrast. It is wonderful to know that this sophisticated processing is delivering the high-performance viewing experience you were looking for.

      Thank you for choosing Sony to elevate your viewing experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is awesome, and we're very happy with our chose

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Deedee,

      Thank you for choosing Sony!

      We're excited to hear that you are very happy with your choice and that the picture quality of your K43S20M2 TV is outstanding. Delivering a clear and vibrant viewing experience is a priority for us, and it’s wonderful to know that the TV is enhancing your entertainment. We appreciate your feedback and look forward to continuing to support your enjoyment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Seeing Blades of Grass means it's a SONY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. I already have 2 ea 65" Sony Oled units, one for Family Room and the other for the MBR. This one to replace a Samsung model in my home office. If you like live action sports this is the model. You can see the individual blades of grass a football field. When you can see the individual perspiration beads on a player you know it is a great experience when watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete,

      We are pleased to learn that your new BRAVIA 2 II is making such a vivid impression, even alongside your other Sony OLED units! Transitioning your home office to a Sony display clearly shows your dedication to premium visual quality. We are thrilled that the clarity is so sharp you can distinguish individual blades of grass and fine details on the field; it’s exactly that level of realism we aim to deliver for sports enthusiasts who want to feel like they are standing on the sidelines.

      The lifelike detail you're noticing is powered by our advanced image processing, which excels at enhancing texture and clarity in real-time. For live action, the motion handling on this model ensures that even during high-speed plays, the picture remains fluid and crisp without the blur often found on other displays. It’s the perfect way to stay engaged with the game while you're in your workspace.

      Thank you for continuing to trust Sony to provide the ultimate viewing experience throughout your home.

      Best regards,
      Dominick Sony_US

Sponsored