Customer Ratings & Reviews
- Model:
- K43S30
- |
- SKU:
- 6578580
Customer reviews
Rating 4.6 out of 5 stars with 457 reviews
(457 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 43" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024)'s picture quality, ease of use, and vibrant color. Many find the size ideal and the price point appealing, also mentioning the straightforward setup process. Some customers have expressed concerns regarding the remote control and connectivity, while others have reservations about the Google TV interface.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast shipping. Ordered one day and recieved the next day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 570srgtpepper, That's awesome! We're thrilled to hear that you were satisfied with Best Buy's super-fast shipping. It's great to know that you received your order the next day. We hope you enjoy your new BRAVIA TV and that it enhances your viewing experience. Thanks for choosing Sony! - Romeo
Rated 5 out of 5 stars
Sony 43" Bravia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service! Great Television! Best Buy took great care to give us personal service with the TV installation. Thank You!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidA, Excellent service! We're also glad to hear that you're enjoying your new TV. Thank you for choosing Sony. Erin
Rated 4 out of 5 stars
Great TV for guest room/office
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bedroom TV. Was a bit challenging to set up, but eventually we got it going and working with Alexa.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiaC, awesome! We're truly delighted to hear that you're enjoying your BRAVIA 3 and you're satisfied with its superb performance. Thank you so much for your purchase and for choosing Sony! - Romeo
Rated 5 out of 5 stars
tv delievery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time. Friendly, efficient doing their job.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RayL! We're glad your TV arrived on time. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent service and the delivery went well and my TV is working great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulaSims, we're glad you like your new TV! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Becky, Awesome! We're extremely pleased to know that you love your BRAVIA 3. Thank you so much for your purchase and for choosing Sony! - Romeo
Rated 5 out of 5 stars
Sony 43” tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product and the service was spectacular. My son is going to love it for his bedroom and for his gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimberlyS, We're thrilled to hear that you're enjoying your new TV. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
TV On Sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and product. I caught a good sale, ordered it online, and received it quickly.
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, WG11418! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are very satisfied with your purchase and you are enjoying the excellent picture quality of the TV. Thank you for the 5-star rating and for choosing Sony! -Jess
Rated 1 out of 5 stars
Worst open box experience from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience buying open box from Best Buy. They shipped a broken TV without any serial number and refused to take it back. This is fraudulent activity from Best Buy. Will never buy from them, will stick with other major e-commerce sites for excellent services. Open box TV arrived broken. Immediately took it to best buy strore whitout taking the package out of the box. Best buy store associate took the TV out pack it again after checking the TV gave me return lable to ship the TV. I had used the return label. I got the refund on August 12, 2025. Then I was charged again on August 15, 2025 and received same broken TV on August 18, 2025 and they charged me again.
No, I would not recommend this to a friendRated 5 out of 5 stars
John and Marorie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sales Person was very friemdly and heplful and was able to answer all of our questions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH,
Thank you for the 5-star rating! We're glad to hear that you had a great experience with our customer service representative. Thank you for choosing Sony!
-David
Rated 3 out of 5 stars
TV GUIDE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Sony 43in three years ago and had an excellent tv guide. (X85J) The best tv ever for that size. I purchased the Bravia 3 S30 43in today. What a great disappointment with Tv Guide. I watch TV with an outdoor antenna. This has turned me off after 40 plus years with Sony. They took care of streamers only with this tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DeweyO,
Thank you for your feedback on the BRAVIA 3 (K43S30). We apologize for the disappointment with the TV Guide feature. The BRAVIA 3 is designed with a focus on streaming services, which may differ from the TV Guide experience you had with the X85J model. We understand the importance of having a reliable TV Guide, especially for users who rely on an outdoor antenna. Your feedback is valuable, and we will share it with our product development team to consider for future updates. If you need assistance with any other features or have further concerns, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue/Concern:
Telephone Number:
We appreciate your input and thank you for your purchase.
Sincerely,
Romeo
Sony Social Support
Rated 5 out of 5 stars
Sony 43
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came in set up the tv. They did a great job setting it up I was very pleased. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MollieT Great service! We're also glad that you are enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
Rated 1 out of 5 stars
Sony Bravia 43 inch tv NOT DELIVERED!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered for shipping - roadie delivery driver came to deliver tv and did not leave. Called Best Buy 3 times and was hung up on after long wait times one man named Mike in Louisiana was very nice, but could not help. Chat online was suppose to help and then I had to call 2 more times for refund- ABSOLUTE NIGHTMARE!!! This item was purchased for shipping- would not have been a bad idea if Best Buy sent a delivery BUT LEAVE THE DELIVERY!!! I am not happy with Best Buy!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine. Set up was simple Unpackage requires some help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidC, perfect! We're truly happy to hear about your satisfaction with the ease of setup and superb performance of your BRAVIA 3. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
Rated 2 out of 5 stars
Color and Adjustment is Off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bravia TV has been our go to TV for the last decade. We have two in our house in the guest room and family room. They have been amazing tvs. When adding a TV to our bedroom, the small Bravia 3 seemed like a natural choice. However, I very much dislike this TV. The color and adjustment options are completely off, especially with skintones. I fussed with the color and advanced color options for 90 minutes and could not adjust enough. Or if adjusting in one show/app, another show and app had terrible color. I’ve never returned a Sony TV before, and it is disappointing and unfortunate to be returning this one. But I very much dislike this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CK01,
Thank you for your comment. While we're thrilled that you've chosen our BRAVIA TVs for the past decade, we sincerely apologize if our BRAVIA 3 did not meet your expectations. This is certainly not the feedback we hoped to receive. Picture quality can depend on the signal and content being played. We appreciate your feedback about the picture settings for this TV and would like to gather more information or offer suggestions. If you still have your unit and are interested, you can schedule a one-on-one consultation with our experts here:
• https://electronics.sony.com/one-on-one-consultation?utm_campaign=ooclink_rsiyt_20201026&utm_source=youtube&utm_medium=social_organic&utm_content=rsi&cid=sco-na-3351
We want to make sure you’re taken care of and help check on your TV. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you as a Sony customer and apologize for the inconvenience. We hope to speak with you directly to resolve this matter.
Thank you for allowing us to assist you.
Sincerely,
Romeo
Sony Social Support
Rated 5 out of 5 stars
Thumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv. Perfect fit for the room that I bought it for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonB,
Thank you for the 5-star rating! We're happy to hear that you like the television for your room. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great tv at this price point.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speedy interface. Great screen. Delivered quickly with no damage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DSquare, We're glad that you are enjoying your new TV. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Great TV for Kids Room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good television for the price range. Works great in bedroom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Umcanes, we're glad happy to know that you like our product. Thanks for choosing Sony. ~Earl
Rated 3 out of 5 stars
Came but no remote!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV arrived 1 day early. box was partially opened. Came wit no remote or TV cord straps. TV was in great condition as described. Either someone broke into my package and stole the remote or someone did not check for a remote to be included. Seriously! no remote!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zackery,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. It is unfortunate to know that your BRAVIA 3 came without the Voice Remote Control. This is certainly not the news we'd like to hear from you. The brand new BRAVIA 3 should have the following accessories when purchased:
• Table Top Stand
• Batteries
• Operating Instructions
• Voice Remote Control
• AC Power Cord
• Quick Setup Guide
For best assistance and to confirm the details, we highly recommend contacting your dealer/Best Buy. Should you need more assistance, please email us at socialsupport@am.sony.com with the following information:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you & your input, and thanks for choosing Sony.
Best regards,
Romeo
Sony Social Support
Rated 4 out of 5 stars
Good price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Using it as an extra tv in our new redone basement.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyA, fabulous! You've certainly made a great choice! We're extremely pleased it suits your needs. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo






















