Customer Ratings & Reviews
- Model:
- K43S30
- SKU:
- 6578580
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality and ease of use as major positives of the 43" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024). Color, clarity, size, setup, and price are also appreciated by some customers. Criticisms include concerns about the remote control, the Google TV interface, and slow connectivity.
This summary was generated by AI based on customer reviews.
Great ALL AROUND TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally purchased for a gaming tv. But put it in the living room for all to enjoy and using the 8 year old sony for gaming. Might buy another for gaming still?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Get1, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl
Backlight/black screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight screen was broken and screen wouldn't turn on. Extremely frustrating as I spent 3+ hours trying to troubleshoot and customer service was not helpful once I got through. Geordi the technician from Geek Squad was great but it wasn't something that could be fixed. I tried to schedule an exchange but ran into issues with the model was no longer available and then I couldn't arrange for the delivery of a similar model with installation and had to return the unusable unit for a refund and then I can order a new unit. The whole telephonic experience was frustrating to say the least. Please do better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AmyF,
We are deeply sorry for the frustration you experienced with your new BRAVIA 3 and the subsequent challenges with our customer support and the exchange process. While we are glad to hear Geordi from Geek Squad provided professional service, it is clear we failed to provide the seamless experience you deserve when dealing with a defective unit. We take your feedback seriously and will share your experience with our internal teams to improve our telephonic support and inventory coordination.
Thanks for choosing Sony.
Best regards,
Eliab
Best buy 1st experience with tv's
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with sakes people, the geek squad did great with set up and ezplaining things, also were knowledgeable & accommodating
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Walter,
Great! We're glad that you were assisted professionally. Enjoy your new TV! Thank you for choosing Sony!
-Ralph
Sony tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv because I previously had the same Brand and have been extremely pleased with the performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarylouF, Thank you for your wonderful review of the K43S30 BRAVIA 3 TV! We're thrilled to hear that you have been extremely pleased with the performance of your previous Sony TV, and we're delighted that you chose to stay with the BRAVIA family. Your satisfaction is our top priority, and we're glad to know that our product continues to meet your expectations. Enjoy your viewing experience, and thank you for being a loyal Sony customer! - Romeo
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asked to have delivered and ended up waiting 2 weeks for delivery. A lot of your ads say next day delivery so I question why it took that long for us
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes great reliable products. All of my TV's but one are Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chief, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good TV and smart, - I recommend it for family
I would recommend this to a friendBest Buy - Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always trusted the Sony brand for TVs. This buy was a great addition to my home!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renrod, Fabulous! Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with your purchase of the BRAVIA 3. You've made an excellent choice, and we truly appreciate your trust in Sony. - Romeo
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as my bedroom TV and love it so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KalM, Thanks for sharing your thoughts on the BRAVIA 3 TV. We’re so glad you’re loving it as your bedroom TV! Enjoy and thanks for choosing Sony! -Jess
Excellent Picture!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and it really does have a display that feels like a muuuch more expensive television!!! I am extremely pleased with this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, We're pleased to hear that you like the picture quality of your TV. Your feedback is greatly appreciated and we thank you for choosing Sony. Erin
Should have got another LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glitchy to say the least. Cable box picture goes in and out. Frustrating.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi I81U812,
Thank you for taking the time to share your feedback. We are truly sorry to hear that you are experiencing this frustrating issue with the picture from your cable box going in and out, making the experience glitchy.
We want to help you resolve this quickly to ensure you can enjoy the full performance of your BRAVIA 3. This type of signal interruption can often be fixed with a few simple steps. Please try the following troubleshooting solutions:
1. Perform a power cycle of your TV by unplugging it from the wall outlet for 2 minutes, then plug it back in.
2. Ensure your TV has the latest software version by navigating to Settings > System > About > System software update > Update your TV software.
3. Try connecting your cable box to a different HDMI port on the TV.
4. Change the HDMI signal format on the TV to 'Enhanced' by going to Settings > Channels and inputs > External inputs > HDMI signal format > Select the HDMI Input in which the cable box is connected > Select Enhanced format.
5. Try using a new High-speed HDMI cable to rule out a cable issue.
If the issue still persists after trying these steps, please do not hesitate to contact our technical support team for further assistance here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for considering Sony products!
Regards,
Dominick
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the forth sony we have bought. Had good luck with the brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerrycD, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Great TV for guest room/office
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bedroom TV. Was a bit challenging to set up, but eventually we got it going and working with Alexa.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiaC, awesome! We're truly delighted to hear that you're enjoying your BRAVIA 3 and you're satisfied with its superb performance. Thank you so much for your purchase and for choosing Sony! - Romeo
Sony 43" Bravia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service! Great Television! Best Buy took great care to give us personal service with the TV installation. Thank You!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidA, Excellent service! We're also glad to hear that you're enjoying your new TV. Thank you for choosing Sony. Erin
Sony TV has a very clear picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony product .......Great delivery by great SQUAD........
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertD,
Perfect! We're glad that you are enjoying the performance of the TV. It's also great that delivery was done professionally. Thank you for choosing Sony!
-Ralph
Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast shipping. Ordered one day and recieved the next day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 570srgtpepper, That's awesome! We're thrilled to hear that you were satisfied with Best Buy's super-fast shipping. It's great to know that you received your order the next day. We hope you enjoy your new BRAVIA TV and that it enhances your viewing experience. Thanks for choosing Sony! - Romeo
tv delievery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time. Friendly, efficient doing their job.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RayL! We're glad your TV arrived on time. Enjoy and thanks for choosing Sony. -Craig
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent service and the delivery went well and my TV is working great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulaSims, we're glad you like your new TV! Thanks for choosing Sony! ~Earl
Sony 43” tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product and the service was spectacular. My son is going to love it for his bedroom and for his gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimberlyS, We're thrilled to hear that you're enjoying your new TV. Thank you for choosing Sony. Erin
Worst open box experience from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience buying open box from Best Buy. They shipped a broken TV without any serial number and refused to take it back. This is fraudulent activity from Best Buy. Will never buy from them, will stick with other major e-commerce sites for excellent services. Open box TV arrived broken. Immediately took it to best buy strore whitout taking the package out of the box. Best buy store associate took the TV out pack it again after checking the TV gave me return lable to ship the TV. I had used the return label. I got the refund on August 12, 2025. Then I was charged again on August 15, 2025 and received same broken TV on August 18, 2025 and they charged me again.
No, I would not recommend this to a friend
