Customer Ratings & Reviews
- Model:
- K43S30
- SKU:
- 6578580
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 43" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024)'s picture quality, ease of use, and vibrant color. Many find the size ideal and the price point appealing, also mentioning the straightforward setup process. Some customers have expressed concerns regarding the remote control and connectivity, while others have reservations about the Google TV interface.
This summary was generated by AI based on customer reviews.
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have a light to let you know when the sleep timer is on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanielW,
We're really sorry if the sleep timer function of our BRAVIA 3 didn't live up to your expectations. We greatly appreciate your input. If there's something we can do to help, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
previously owned?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have reason to believe this was a pre-owned or refurbished TV. Several problems. The CHAT line with Best Buy was no help at all. No warranty card with given with delivery of this item
No, I would not recommend this to a friendHorrible product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has the worst Technical Support, their TV legs are terrible they don't lock into place and then you have to worry about it falling off, I do not like anything about Sony and this TV weighs a ton, absolutely ridiculous I would never recommend this product ever!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MicheleG,
Thank you for reaching us with your concern.
We sincerely apologize for the loose stands on your Sony BRAVIA 3 TV. This is certainly not the experience we aim to provide our customers. At Sony, our commitment to customer satisfaction is our highest priority.
To address the issue with your loose stand, please refer to the Setup Guide for instructions on attaching your Table Top Stand: https://www.sony.com/electronics/support/res/manuals/5057/cac76fca18b4752638e9f4fa63778daf/50579341M.pdf
Additionally, you can find recommended measures to secure your Sony TV at the following link:
https://www.sony.com/electronics/support/res/manuals/5057/6f886eab7672aa25d76333080e2acd6f/50579301M.pdf
We'd also like to review your file to know more details as to what have been discussed when you called.
Maybe there is something that we can do to help you. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Case ID (if any):
Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the BRAVIA 3
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Maria
Doesn’t power on…Brand new out of box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it yesterday…Doesn’t even turn on. Did all the troubleshoot procedures…Can I return it and get another?
No, I would not recommend this to a friendToo complicated...too many steps to find ????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many steps, too complicated. I had to pay for a tech to set it up after two weeks of trying myself.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TeddiS,
We’re sorry to hear about your experience with your BRAVIA 3 television. Our mission is to deliver products that are user-friendly and enhance your entertainment experience, so we sincerely regret that this has not been your experience. For your convenience, our support website provides comprehensive guides and troubleshooting tips that may help simplify the setup process or resolve the issue you’re facing. You can find this information at the following links:
- Sony Support K-43S30 / BRAVIA 3 - (https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-43s30)
- Help Guide K-43S30 / BRAVIA 3 - (https://helpguide.sony.net/tv/lusltn2/v1/en-003/index.html)
To make things easier in the future, we’d be happy to guide you through any remaining features or provide additional support. Please don’t hesitate to email us at socialsupport@am.sony.com with the information below, as it will help us assist you more effectively.
We apologize if you have already provided some of this information during your review or in correspondence with customer service. We simply want to ensure we have the correct details at the time of our communication.
Please provide the following information:
- Full Name:
- Username:
- Telephone Number:
- Sony TV Model Number:
- Issue/Concern:
Your feedback is important to us, and we appreciate you taking the time to share your thoughts. We look forward to assisting you further.
Best regards,
Romeo
Sony Social Support
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working after 20 days. Geek Squad was NOT helpful. Said I’d have to contact Sony. Very disappointed in Best Buy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EvanB,
Thank you for choosing and purchasing our BRAVIA 3 LED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
We need more details regarding your concern. In the mean time, Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your television. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/lcd-tvs-android-bravia-3-s30-/k-43s30/software/00340195
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 3
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Picture quality
Sony 43" Bravia 3 LED 4K Smart TV with Google
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TV to use with an over-the-air TV digital antenna and with streaming services. Unfortunately, the included remote control doesn't have a numeric keypad on it. Thus, for TV I have to press a Channel Guide button on the remote and cursor up/down to find a channel. Very inconvenient. Otherwise, I have no issues with the picture quality or streaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnotherFineMess, Thanks for sharing your experience with the Sony BRAVIA 3 4K LED TV. While we're glad you like the TV, we're sad to hear that you are not happy with the design of the remote. We'll take this as feedback as it can help us improve in the future. Regards, -Craig
Sony 43" Bravia review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, easy to setup. The only item I took issue with the TV is the TV remote. I don't particularly like the fact it does not have a numeric key pad and that I have to go into a menu on screen to select the channel. It takes longer to scroll through the onscreen channels than it would to use a keypad. Even selecting the previous channel I have to use the onscreen menu. What's with that?
I would recommend this to a friend- Pros mentioned:Picture quality
Sony meets the mark on picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 43” TV. Very crisp, clear picture with extraordinary color. No blurring when watching fast action. Excellent sound also. A little more pricy than other brands, but picture quality is superb. However, You are on your own with set-up, as the owners manual only shows how to take it out of the box, put the stand on, or mount to a wall bracket.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smartshopper, thanks for sharing your great experience with the Sony - 43" Class BRAVIA 3! We're thrilled to hear you're enjoying the wonderful picture quality with over a billion colors and clarity thanks to our 4K HDR Processor X1. We also appreciate your feedback in regards to the set-up, this is something we will share with our development team. In case you may need instructions on how to do it in the future you can check this link for guidance: https://www.sony.com/electronics/support/articles/00275353?utm_source=glean
Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
I am pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am very pleased with the sony TV 43-in. The sound is great the color beautiful. The only TVs I have ever bought were sony. Great quality as I said good color and sounds pretty good also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queenbee, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Complete satisfaction ♥️
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new Sony TV. Picture is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BeverlyS, thank you for your wonderful score! We are glad to hear that you're enjoying the picture quality of the BRAVIA 3.Thank you for choosing Sony. Regards. -Jenn
- Cons mentioned:Google tv
No Hulu
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv for over a year and enjoyed it. Was even thinking about getting another for bedroom but I’m sure glad I didn’t … Couple days ago I couldn’t open the Hulu app. I tried to update the app but it wouldn’t update. Then I deleted the app to try re-install and that didn’t work either. Looked online and found some tech type conversations about Hulu problem but that was over my head. Today I tried again to download the Hulu app. Found ‘Hulu for Android TV’ … this is a Google TV, and my television actually said to me: ‘HULU isn’t available for this TV’ Sucks, doesn’t it?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SusanM,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. The K43S30 (BRAVIA 3) supports the Hulu app. I'm afraid this review is for a different model as we just released our BRAVIA 3. We'd like to make sure that you are taken care of. May we contact you directly so we best assist you with your issue? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Sony Case number (if any):
Full Name:
BestBuy Username:
Telephone Number:
Model Number:
We are looking forward to your message.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and sound and easy on eyes overall nice TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanF, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had this sony for almost s year a wonderful tv but settings seem to go back to default settings “picture and sound” hope theres a fix for that other than that great tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joeyboricua, thanks for your review!
We're glad to hear you've been enjoying your BRAVIA 3 for almost a year and find it to be a wonderful TV. We understand your frustration with the picture and sound settings reverting to default, and we definitely want to help you get that resolved. This isn't typical behavior.
There are a few reasons this might happen, and often it can be fixed with some troubleshooting steps or a software update. Please reach out to our Sony support at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv They can guide you through potential solutions to ensure your preferred settings stick.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Picture quality
Like my Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture on Sony Bravia is great. Was easy enough to hook up to cable and streaming services.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RitaD, Awesome! We're happy to hear that you like the picture quality and ease of connectivity. Thank you for choosing Sony. Erin
Sony Bravia tv set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv set. The volume changes a lot from channel to channel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbdiM,
Thank you for your wonderful feedback! We're thrilled to know that you're enjoying the exceptional performance of your BRAVIA 3.
Regarding the volume fluctuations between channels, this is a typical issue that can arise due to variations in audio levels from different broadcasts. We truly value your input and appreciate you bringing this to our attention.
Thank you for choosing Sony!
Best regards,
Romeo
New Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue TV arrived at store 1 day later than promised. Made extra trip to store .
I would recommend this to a friend