Customer Ratings & Reviews
- Model:
- KD43X77L
- SKU:
- 6544136
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the outstanding picture quality and ease of use of the 43" Class X77L LED 4K UHD Smart Google TV (2023). Many also appreciate the attractive price and vibrant colors. While some found the remote control could be improved, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Great for those sensitive to flicker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv because I am sensitive to flicker. This has been great for that reason. It does not cause me migraines, allowing me to watch for longer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VincentK, Thanks for the 5-star rating! We're glad that you are happy with your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Good picture with a great price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big TV for a great deal. We love the screen quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EveGamerMom, awesome! We're glad you like the screen/picture quality of your new TV! Thanks for choosing Sony! ~Earl
Cindy Hay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live this tv , thanjs for all the help, the customer assistance was great, i will alwasy tell everyone to shop at Best buys
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, CindyH. We're glad you're happy with your new TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Televison
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright not the greatest has problems doesn't work that great
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shadow,
We're sorry to hear that you're having issues with your new 43" X77L TV. We want to help you get the best experience possible.
Could you please provide a few more details about the problems you're encountering? Yoi can do it through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US. Knowing what's happening will help us find the right solution for you. You can also visit our online support page for troubleshooting steps.
Thanks for choosing Sony.
Best regards,
Eliab
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great Tv except for the fact that it will not let you have the spectrum TV app. I suppose that is due to it is a google TV nd they have You Tube TV. I went to this from a Samsung which allowed you to get that app!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Easymoney2, Thanks for the feedback. We're glad that you like your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Unfortunately, the Spectrum TV app is currently not available for download on the Google Play Store of this TV. As an alternative, you can use your mobile device to cast Spectrum TV content from your smartphone to this TV using the built-in Chromecast feature. Thank you for choosing Sony! -Craig
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv with everything i need including RCA component. Very hard ti find a tv with at least a port for it. Just needs a cheap dongle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronB, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Larry B
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product! We love it. In home Geek Squad installed it and trained us. We are very happy Total Tech members.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryB, You've made an amazing choice! And good to know you had an amazing customer service experience. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thanks for choosing Sony! -Sam
TaG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a most amazing smart TV, it's all that Sony says it is and more. Excellent buy and price from Best Buy with the support you can expect.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, TerenceG! We're glad that you like your new Sony TV and we're also happy that you were professionally assisted by your dealer. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Tremendous TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect entry level tv! Upscale on DVDs and Blu rays is crazy good! Auto low latency mode works great on my PS5. Very bright for the price and speakers are good too. Sony FTW!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseG,
Thank you so much for sharing your great experience with us! We're so happy to know you like the upscaling, sound, ALLM, and brightness of your new TV. Powered by Sony's 4K Processor X1 and Live Color technology, your movies, shows, and games look immersive and realistic with more vivid colors. Even 2K and HD media can be upscaled to near-4K thanks to Sony's 4K X-Reality PRO. If you like sports and action-packed movies, Motionflow XR will create and add frames to keep things smooth and blur-free. Finding what to watch is easy with Google TV built-in, or you can cast from a phone or PC with Chromecast Built-in and support for Apple AirPlay. All of this and more is intuitively managed with the included voice-enabled remote and Google Assistant. Thank you for choosing SONY! - Kris
Breathtaking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV I’ve ever owned. The natural geographic documentaries I watch look gorgeous in 4K UHD. I feel like I’m really there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GrandmaSue, Thanks for the perfect rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
no title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ben from the Geek Squad installed everything, TV, sound bar, arrived on time and explained everything. Very easy to use and great value!!
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, HappyCustomer! We're glad that you like your new Sony TV and we're also happy that you were professionally assisted by your dealer. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, geek squad did a great job installing it in our house. I tell everyone how happy we are with your knowledgeable staff
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, Thanks for the 5-star rating and for sharing your shopping experience. We're glad that you were assisted professionally by your dealer. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Sony TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always comes through. Have a Sony I purchased 10 years ago. It still works and is in the guest bedroom. Great color.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Wonderful, DeirdreJ! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Tr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and price w Quoted having my family chose best buy for their electronic items
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrisha,
You made the right choice! We're glad that you are happy with your purchase. Thank you for choosing Sony!
-Ralph
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price and fast delivery. Easy Peasy ordering
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, PFIPurch! We're glad you are happy with your purchase. Thanks for choosing Sony. -Craig
satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent entry level television. a little slow to respond but otherwise okay
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaL, Thanks for the feedback. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. To avoid any issues, we recommend keeping your TV up to date with the latest firmware. This can help boost your TV's performance and eliminates bugs and other issues. Thanks and regards, -Craig
Sony TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for a quality smart tv with all the features and the Sony brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickM, We're pleased to hear that you're enjoying the TV quality and features. Thank you for choosing Sony. Erin
Unlike Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes this is a budget Sony TV and sadly it clearly feels like it. Any view off center immediately washes out color like an old TN panel. The X1 processor, speaker quality, the multiple inputs (including eARC and video/composite) are the pros in addition to googe tv interface. The thick cheap plastic bezel and chunky feet contribute to poor construction quality. While there are numerous picture options, I couldn’t settle on anything satisfactory. The Samsung 43” CU7000 (which I own) is almost half the price and superior in build and picture quality. I’m baffled at the production and price point of this TV from Sony. Then again they really failed us Sony X900H owners with specs and performance that never truly came via future firmware updates. Do yourself a favor and look at the Samsung 43” side by side. The construction quality, cosmetics, black levels are far better even if it only has two HDMI inputs and no eARC. Plug in a google chromecast and it is still better and under the price of this Sony.
No, I would not recommend this to a friendsmart one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.from the sales person and geek squad everyone was kind and professional
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlineGniceone, Thank you for the 5-star rating! We're very pleased to hear that you had an amazing customer service experience. Thanks for choosing Sony! -Sam
TV fine, purchase experience painful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine. The whole purchase experience was painful. My order was canceled twice before I finally had to go into the store and place an order for the third time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ToshibaFan, While we're sad to hear about your shopping experience, we're glad that you were finally able to acquire one of our premium TVs. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
