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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 465 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the outstanding picture quality and ease of use of the 43" Class X77L LED 4K UHD Smart Google TV (2023). Many also appreciate the attractive price and vibrant colors. While some found the remote control could be improved, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 465 reviews
  • Rated 5 out of 5 stars

    Everything I need packaged in one TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Sony TV. It has the Youtube TV, Apple TV and NBA App, two of the main reason I chose this TV over LG.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Thorough! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    nice TV. happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a gift and my daughter is happy with it. There was some confusion with the delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Rose! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sunroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv in my sunroom which died. I went to buy a replacement and the sales agent explained why this would be a better fit as a sunroom tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TommyBoy,
      You definitely made the right choice! We're glad you like your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony is Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned Sony Trinitron for 25 years. This SONY has started out the best as did the 1st one in the 90's. Great everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Werni,
      Thank you so much for such a great review! We always strive to deliver the best quality with our products and always aim to provide the best experience possible. Glad to hear you are enjoying your new TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. Glad it was mountable. My only complaint is that I wish it would power on to my last device instead of the home screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannielI, Thanks for taking the time to share your thoughts and comments on the new Sony X77L 4K LED TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. As it turns out, the power up options settings which allows you to specify and look for the last input used instead of the home page for google TV is only applicable to our higher end models. However, we will consider this as a feedback as it can help us improve in the future. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Very good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old saying you get what you paid for. I got more than my money worth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ProfJamesDundas,

      You made the right choice! We're thrilled that you are satisfied with this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased many tv’s over the years…I have settled in on Sony brand for quality and cost..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB,
      Thank you for the continued trust you have put into our brand! We always strive to deliver the best quality with our products. Your satisfaction with your new X77L TV is greatly appreciated. Thanks for being our valued customer and for choosing Sony! - Kris Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Good bedroom tv.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bedroom tv. Not the fanciest of tvs for current tech, but over all a decent tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chriscart, Thanks for the 5-star rating! We're glad you like your new Sony TV. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - did my homework and am so very pleased with this product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SallyM, Thanks for the 5-star rating! We're glad you are enjoying your new TV. Thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple Sony TV for a bed room. Nothing too fancy. Google UI is easy to navigate and it has all the typical smart tv features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dexter,
      Thank you for taking the time to write this review. We're glad you like the smart features and easy navigation with your new X77L Google TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    TV AS COMPUTER MONITOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this tv as my main computer monitor. It is just fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ScottW! We're glad you are enjoying your Sony TV. Regards and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality with easy assembly. Nice TV for the bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JamesH! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Just a bit better floor service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia is wonderful, however Best Buy needs to staff it's floor employees better. Getting someone to help me with my purchase took asking three different people.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LCCP, Thanks for sharing your shopping experience. We're glad that you like your new Sony TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. We apologize if you've had trouble getting assistance from your dealer. Let us know if you need help with your TV so we can assist. You may contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, just perfect for us. The Geek staff was very professional and helpful in setting up the television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Superservice Great service! We're also thrilled to hear that you are satisfied with your purchase. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent visual with stunning color. Service tech was extremely helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasB, That's wonderful. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service merchandise. Love it. Love the TV looks good sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HelenL,

      Thank you for the 5-star rating! We're happy to hear that you love the sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Smart Tv -Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great guidance from the Best Buy employee and we are very happy with our new smart tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,
      Perfect! We're glad to hear your enjoyable shopping experience. Nice to know that you are happy with your new X77L Google TV. Sony's commitment to customer satisfaction is our top priority. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 44” tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. Has all the key stuff including ChromeCast and Apple air play.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony44TV, We're glad that you love your new Sony TV. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    My new Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv's I've had... The installation was done quickly and right very quickly...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, jacki! We're glad that you are all set with your new Sony TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service … clearest picture in the home … so happy and so are the grands!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, LeoraG! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

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