Customer Ratings & Reviews
- Model:
- KD43X77L
- SKU:
- 6544136
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the outstanding picture quality and ease of use of the 43" Class X77L LED 4K UHD Smart Google TV (2023). Many also appreciate the attractive price and vibrant colors. While some found the remote control could be improved, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Good place to buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was very helpful, had no issues, Good Service, and quick and Easy check out!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the perfect rating, TomGF! We're glad that you like your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, works with all streaming services. No complaints of anything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, We're glad that you are impressed with your new Sony TV. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice bedroom tv's. Works smooth with gaming consoles.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, CraigL! Enjoy and thanks for choosing Sony! -Sam
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for the money. Highly recommend this tv. Sony has good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanM, Thanks for the 5-star rating! We're glad you like it and we appreciate that you'd recommend it to others. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv_-------------------------------------------
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nano, Thanks for the feedback. Enjoy and thanks for choosing Sony! -Craig
Sony makes the best Google TV on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony TVs I would never have any other brand of TV I actually have three Sony TVs
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate your support, Ashcc! We're glad that you are impressed with your new Sony TV. Make sure to always keep your TV up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Love !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Super fast and goes well with the PS5!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelN, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV ever Sony is guaranty always . I’m be loyal to this brand always
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, RicardoA! We're glad that you are enjoying your movies with your Sony X77L 4K LED TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for a while and i love it i wiuld totally recomend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jelly,
That's great! We're glad to hear that you love your new Sony TV. We appreciate the recommendation and thank you for choosing Sony!
-David
Regular picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sony brand but now with all the other brands in the market you can really spend the same amount of money and get the tv with much better quality, I returned my tv as the picture quality was not as sharp as I was expecting from the Sony brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MadihaS, Thanks for sharing your experience with us and we're sorry to hear that you are not impressed with the picture quality of the TV. Poor picture quality is often experienced when lower-quality video content is played from your input devices. If you are watching from your streaming apps, we recommend connecting your TV to a high speed internet. There are also preset picture settings available in your TV menu that you can choose from. Anyways, we hope that you'd still consider our products in your future purchases. Thanks and regards, -Craig
Great tv!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv has been great since we bought it I would recommend it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JovaniF, Thanks for the 5-star rating! We appreciate that you'd recommend this TV to others. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
The one you want for the bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent value 4k! For the money, it is really nice!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wolfram, We are glad that you now have an excellent smart TV for your bedroom. You chose the best TV brand. Thank you for trusting Sony! Vincent
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv! Everything as I expected. Price was very affordable.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Sumo! We're glad that you are enjoying your movies with your Sony X77L 4K LED TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
A+ TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony does not need a review, IT IS one of the best OLED's outt here
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the wonderful feedback, Brijan365! We truly appreciate your support and we're happy that you are impressed with our products. Make sure to always keep your TV up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is working the way I like and I’m enjoying it
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, SidneyE! We're glad that you are enjoying your new Sony X77L 4K LED TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Regards, -Craig
Sony 43 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to navigate setup but overall very satisfied. Better table top stand would be appreciated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeCLG, We're glad that you like your new TV. We apologize if you are having trouble with the setup. You may reach out to our support team should you need assistance. Make sure as well to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Slow and Frustrating
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Sony because I thought it would be great with my PlayStation….but honestly this is the worst TV. The picture is fine but it is SO slow. I’ve got the fastest internet and have updated the system every time. I will push a button to navigate and it literally takes 15 seconds to move. So frustrating that it takes longer to obey a command than my dog does.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanJ,
Thank you for your feedback regarding the KD43X77L. We apologize for the inconvenience you've experienced with the TV's performance. We understand how frustrating it can be when a product does not meet expectations, especially when paired with a PlayStation for an optimal gaming experience.
To address the issue of the TV's slow response time, we recommend the following steps:
• Check for Software Updates: Ensure that your TV's software is up to date. Sometimes, performance issues can be resolved with the latest firmware updates. For more details, please refer to the link below:
ref: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x77l
• Reset the TV: Performing a factory reset can sometimes resolve performance issues. For instructions, please visit the following article:
https://www.sony.com/electronics/support/articles/00159487
• Optimize Internet Connection: Even with a fast internet connection, ensuring that the TV is receiving a strong and stable signal can help improve performance. Consider using a wired connection if possible.
https://www.sony.com/electronics/support/articles/00133631
We want to make sure you’re taken care of and help check on your TV. May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
Sony is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always liked Sony TV. We have several Sony TVs in our home!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoslynM,
Thank you for the continued trust you have put in our brand! Your patronage and satisfaction allow us to continue to do what we love and provide you with quality products. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and good installation by the Greek squad!
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, PriscillaT! We're glad that you like your new and professionally installed Sony X77L 4K LED TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Need for gaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv for playstation games love its contrast
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Srinath! We're glad that you like your new Sony X77L 4K LED TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thanks for choosing Sony! -Craig
