Customer Ratings & Reviews
- Model:
- KD43X77L
- SKU:
- 6544136
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the outstanding picture quality and ease of use of the 43" Class X77L LED 4K UHD Smart Google TV (2023). Many also appreciate the attractive price and vibrant colors. While some found the remote control could be improved, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EarlM, Thanks for the positive feedback! We're glad that you are impressed you new Sony X77L 4K LED TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thank you for choosing Sony! -Craig
great ps5 tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great 4k tv for ps5 user i recommend people to buy it
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate your recommendation, Shack! We're glad that you are impressed. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv it has everything I was looking for in a tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jules, That's awesome! We're glad to hear that you are satisfied with your new Sony TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thanks for choosing Sony! -Craig
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality product, expertly installed by Geek Squad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dell,
Awesome! We're glad to hear you like your new TV and how it was professionally installed by the Tech Team. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thanks for choosing Sony! - Kris
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Sony TV's are great and I am enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiger, We're happy to hear this feedback! With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! -Sam
Don't buy open box excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on open box sale - "excellent" it says ...when arrived to the store this TV didn't have nothing but remote and power cable and it was wrapped in bubble wrap, joke
No, I would not recommend this to a friendPicture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't match picture to screen size qqqqqqqqqqqqqqqq
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, We're glad you like the picture quality of the TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Its ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little too complicated to ser up for cable. Insists in Google TV. Don’t like that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyR, Thanks for the feedback. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. We apologize if you're having trouble setting up your TV. Let us know which part you need help with so we can assist. Thanks for choosing Sony! -Craig
Pretty good, not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture isnt as crisp as i remember. I remember a brighter, clearer picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidH, Thanks for the feedback! Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Kindly check the link below : https://www.sony.com/electronics/support/articles/00190409 There are few steps that can help improve your viewing experience. Thanks for choosing Sony! -Craig
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV for me was massive and what I didn’t like was how wobbly it was when it was on the legs, I was told that’s how it was supposed to react but I still don’t like that so I returned it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MicheleG, We regret to hear about your experience with the Sony X77L and it had to be returned. While some slight movement/wobbliness is possible, it should by no means be excessive. For future reference, we can offer assistance on how to set up and troubleshoot potential causes, such as loose screws or uneven placement of your Sony TV, by visiting our Sony Support website at https://www.sony.com/electronics/support to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv but I have a problem with the pricing even on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nich, Thanks for the feedback! We're happy to hear that you like the picture quality of the TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. As for the pricing, you can reach out to your dealer for discount or promos.
Thanks and regards, -Craig
Not as good as the vendor claimed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharpness and contrast are not as good as I was expecting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarryP, Thanks for the feedback! Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Kindly check the link below : https://www.sony.com/electronics/support/articles/00190409 There are few steps that can help improve your viewing experience. Thanks for choosing Sony! -Craig
A pain to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets stuck on the Google part all the time . We have to turn it off and back on to get our regular channels.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Karenkay, Thanks for sharing your experience with us. We're sorry to hear that you are going through some trouble with your TV. Kindly perform power reset on your TV. Unplug the TV for two minutes then plug it back in. Make sure as well to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Good 2nd TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for our bedroom. Can't beat for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for purchasing our product, RicardoM! We're glad that you are enjoying your new Sony TV. Make sure to keep your TV's firmware up to date to fully enjoy its features. Thanks for choosing Sony! -Craig
Piece of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to reboot the tv 5 or 6 times and it's only a month old.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ErnestM, Thanks for sharing your experience. We're sorry to hear that you are having trouble with your TV. We'd like to know what the issue is so we can assist.
You may reach us at [email protected] with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light during the day reflects on the tv. It does not work well with the OpticalTel remote. Our old Sony was much better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JulieZ, Thanks for the feedback! The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. We're sorry if you are having trouble with the non-Sony remote. We recommend using the supplied one as it is designed to work well with the TV. Please note that we cannot guarantee full functionality of third party remotes. Make sure as well to position the TV away from direct sunlight to avoid glaring. Thanks for choosing Sony! -Craig
way too complicarted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.average picture quality. average service by the Geek squad. Couldn't use my Directv receiver once they left. Had to make another visit.
I would recommend this to a friendThought would be a better picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture really dark on some screens but all in all okay. Mary, disappointed and Sony thought would be brighter
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Looks great but thumbs down on GoogleTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the GoogleTV function. I bought it because I love Sony's picture quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gregory, Thanks for the feedback! While we're glad that you love the picture quality of the TV, we are sad to hear that you are not a fan of the operating system. The 4K Processor X1™ makes the X77L deliver exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors and in addition, clear, natural sound brings movies and music to life for a thrilling experience. Again, we appreciate the feedback! This can help us improve in the future. Thanks for choosing Sony! -Craig
Tourlbe with the new Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble setting it up and getting it to work. Returned it just in time. Am wondering if DISH had anything to do with not being able to have it work properly. They said it was ok on their end . . Sony said they were ok. So I was "Stuck" with something that I could not fix. Glad I returned it in time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Diana, We're sorry to hear that you've had trouble setting up your new Sony X77L 4K LED TV. This is definitely not the experience we've wanted you to have. We hope that you'd still consider our products in your future purchases. Regards, -Craig
