Customers enjoy the outstanding picture quality and ease of use of the 43" Class X77L LED 4K UHD Smart Google TV (2023). Many also appreciate the attractive price and vibrant colors. While some found the remote control could be improved, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-465 of 465 reviews
Rated 4 out of 5 stars
Overall good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Produce is working well. It occasionally forgets channels. Delivery was easy but delayed a little.
I would recommend this to a friend
Brand response from SonyListens
Posted .
That's perfect, user403520! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Great Sony Smart TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My third Sony Bravia Smart television simply great
I would recommend this to a friend
Brand response from SonyListens
Posted .
That's wonderful, Sooty! We're glad that you like your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Rated 1 out of 5 stars
Junk
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv has got me livid! It will not stay connected! I know it's not a $2000 tv, but, it wasn't $150 either. Even so it should be able to stay connected through a movie!!! Currently, It takes forever to come up, And, it cuts out at least 10X an hour. I should have bought a Samsung!!!
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi KA01, We are sorry to hear that you are experiencing issues with your Sony X77L TV. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try the steps on our related TV article to troubleshoot the issue: https://www.sony.com/electronics/support/articles/00151038?utm_source=glean
May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, -Craig
Cons mentioned:
Remote control
Rated 1 out of 5 stars
remote issues straight out of the box
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote and TV didn't pair up out of the box. I couldn't even get through the first setup screen. After some research it appears this is a thing with the L77 series. I checked the batteries and infared signal and both were working. I wouldn't have liked the remote even if it had worked. Bought an LG and much happier.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi JohnC, We apologize for the inconvenience. Our support team can actually assist you with your remote. They can order you a replacement remote if the one you have is proven defective. We hope you'd still consider our products in your future purchase. Thanks and regards, -Craig
Rated 1 out of 5 stars
What ordered and I got are 2 diff things.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the KD43X85K last week however when I received my TV its D43x77L which is $200 less than what I paid. Now we will see how hard it will be to either get $ back that they over charged me or to get the TV i Ordered.