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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,365 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony clear winner of 43" tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between this and a Samsung 43" Q60. Checked both on display at Best Buy. There were similar, but the Sony looked better, but I got the Samsung instead. It took less than 10 days to realize I made a mistake. Got the Sony and a world of difference! And, it was on sale $150 off to sweeten the deal. I have a 65" Samsung Q90 that is love and got the Q60, thinking it would be the same, but it is not. Bland colors no matter how much I adjusted. Buy the Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillD,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loved this SONY tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony brand does not disappoint. I love the sharpness of the picture and the features of this TV. I highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GenieRose, Awesome! We're glad to hear that you love the sharpness of the picture and the features of thisX800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the highly recommendation. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Sony X800H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv was hard to see because of reflection from a room with a lot of windows and this tv is a lot better. Color is great also. Happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandmaan,

      Very nice! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my TV for a month so far but I'm extremely pleased with the performance and picture quality of this TV! I've never had a Sony product so I'm checking EVERYTHING out about my new TV. I mostly use it to watch Perry Mason, the news and as a second monitor but I have the options for many programs, movies, streaming services and to play my music on. The sound is clear and balanced. Time will tell all stories but so far so good. For the price I paid I'm very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TPhattLadyBptst,

      We are happy to hear you are enjoying the picture quality of the X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.V. provides a really vibrant picture. It is also easy to navigate and control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexO, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever purchased .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv ! One of the sales reps talked me up to this bad boy as I was considering a less expensive Samsung . I thought it was an up sale but oh man it wasn’t . Worth every penny . This TV is so much better than my previous Samsung’s ! The picture quality is perfect and best of all the user interface is flawless . Zero lag totally replaces the need for a fire stick and destroys Samsung’s interface . No cons at all with this TV . It’s worth the extra money .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tascam44,

      Very nice! We are glad you like the 4K picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In contrast to the many negative reviews and opinions I've read online I love this set. No problems on setup, no problems unboxing. Best buy and UPS did a good job of delivering it to me. I was concerned over a UPS delivery but my fears were ungrounded. This set meets my expectations. color is good, things look great in 4k, and while yes I'm sure a set for $3,000 would have a much better picture I'm happy with what I got. I didn't come into this with unrealistic expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Worthwhile,
      Thank you for this amazing and detailed review. We're glad to know that you are satisfied with the product and services. We're thrilled to hear you're enjoying the vibrant color and 4k feature of the X800H TV. With this TV, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony xbr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality quick and responsive easy to set up and use out of the box.i would highly recommend the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wesm, Awesome! We're glad to hear that you appreciate the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Big Screen Quality for Smaller Spaces

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Superb flexibility with 4-HDMI ports. Great clarity and easy to follow on-screen set-up instructions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UnleashedFury04,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great quality, easy to get started, and there was any difficulty while connecting with the play station.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MMBB,

      We are glad you like the quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My apartment has a small living room, so I wanted a TV to replace my 32 inch Sony. When I read the reviews and saw Best Buy had this, I purchased it. It has a great picture that was made even better by fine tuning it (This is in the custom setting.), I have not used the sound but run the sound through my AVR. My only complaint is that even on line it does not have as detailed an owner's manual as my old set. Wow! I'm thankful I've bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pleased1,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pleased with purchase of this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this specific size for my application and very happy with the picture and sound quality, Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johns,

      We are happy that you love it! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality and quality built.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV and realistic picture. Upscales every HD to near 4K. Needs HDMI inputs on back as a option. Side connections ok but show cords if not flexible. Works good with my older Marantz 1.4 version HDMI AVR and upscales just about everything well. I was told the 2.2 HDMI wouldn’t work well with 1.4 version HDMI on my older Marantz AVR but it seems to be compatible with no issues. I’m sure it would be even better with a newer 4K AVR but this is very expensive to upgrade a new AVR.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi None, Awesome! We're glad to hear that you appreciate the realistic picture and HDMI connections of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Sony 43 inch 4k TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this Sony 4k tv and I am very pleased. The quality of the picture and the set are top notch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earlk,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased with this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought several Sony TVs and they've all been great. Same goes for this one. Althought it isn't a top end unit the picture is very good. Reviews said there would be a problem in dark rooms but we have it in a BR that is completely dark and the picture is extremely bright, no problems. Side view is also very good. 0 complaints about this TV, we love it. Also seems the be the smallest size that Sony makes now and we were worried it might be too large for the BR. Turned out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Picture quality is excellent.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality compared to all the others in display. Being an android television made it so simple to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Preschoolteacher, Awesome! We're glad to hear that you appreciate the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful 4k smart Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a beautiful 4K picture which is a huge upgrade from my 10+ years non smart Sony TV. I am very loyal to the Sony brand since all my old Sony TV’s (some 15+ years old) are still working with beautiful pictures to date. I decided it was time to upgrade to a smart 4k TV and I am very impressed and glad to be free of my Roku for this TV. My only wish is that it allowed the AppleTV app along with Hulu, Peacock, HBOMax, etc. like some Samsung’s do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Schoolmarm,

      Thanks for the feedback. Please check the link below for more information regarding your concern.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/articles/00226446

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture clarity and crispness, beautiful colors, great viewing angles (color and picture quality hardly affected when viewing at reasonable angles). Glare/reflections are handled well (not much glare from room lighting). The sound quality is not top-notch but is good enough. The motion handling is good, not great (as there is some noticeable motion blur, but it's tolerable). This is an excellent value, a really great TV for a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamCal23, Thank you for giving the product a perfect rating! We're very pleased to hear you appreciate the overall picture quality, excellent audio, and reasonable price of your new X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Works great as a 4K PC monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all TVs make good PC monitors: you need a TV that supports 4K 60fps over HDMI and 4:4:4 chroma subsampling. This TV does both and even supports HDR video if you graphics card and OS do as well. It's also very good as a calibrated monitor for photo editing: the "Photos" picture preset is quite close to sRGB and calibration made minor changes. I run two 43" Sony TVs as monitors for my PC and, once you've tried that, you'll never want to go back. FYI, most graphics cards these days have only one HDMI output, but an ACTIVE DisplayPort to HDMI adaptor will run the TV at 4K 60fps..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexO, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Regards, Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love my Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy to program very nice colors and picture all put TVs are Sony for quality and ease to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gunner, we're glad you like the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US