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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,365 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Purpose Served

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV serves my purposes of viewing tv when desired as well as being a wonderful monitor when connected to my MacBook Pro via hdmi. Picture quality whether looking at tv or as a monitor is crisp and perfectly brightened by no means am I a videophile however I know a decent picture when I see one. If one wants theatre like sound naturally as with any tv you will want to outfit tv with a nice surround sound setup otherwise the sound is as expected for a tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KNICE, Awesome! We appreciate your review regarding the picture quality, connectivity, and sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Small TV big vibes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a small bedroom. Quality is on par with other similar priced TVs. Amazing on the PS4

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyMike,

      Awesome! We're glad that the TV is perfect for your bedroom. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 43" X800 is a Great Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K TV that fits perfectly in my townhouse! Crisp picture and great sound and very easy to set-up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValleyBoy60, Awesome! Good to know it fits perfectly in your townhouse and you like the great picture and sound quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the picture and all the features clear and paired w my cable tv so only have to use 1 remote for everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi justabuyer, We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony's 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and easy to assemble. Though it took a while to set up the internet and stuff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonys4KTV, That's awesome! Thank you for this amazing review of your XBR-43X800H. It's nice to know you are enjoying the excellent picture quality and you easily setup this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for bedroom. Excellent picture, color and acceptable sound. All at a reasonable prict

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Portlandbirthdaygift,

      Great! We're glad you found the perfect TV for your bedroom. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Using just as a screen, and it's quite good at it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a pure monitor. My sources are a Roku and a Sony blu-ray player through a Yamaha pre-pro. My sound is off of the Yamaha, not this. I'm mostly sourcing video at 1080p which is upscaled by the Yamaha to 4K. This screen has a far clearer image than did the 39" Sony HD screen it replaced. The smart color and black enhancements are both useful, and the resulting image close to cinematic. The motion enhancement however I've turned off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wyenot,

      Thanks for the feedback. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with our choice! Given the limited space we have, this truly seems like the best available... Yes the speakers are not great, but we will have a soundbar hooked up shortly, so it won't matter. The picture is flawless and to me that should be the only basis of comparison... Was watching golf the other day (a rarity for me) and it really gave me an idea of how nice the picture quality is... I would recommend this to anyone looking for 43" UHD

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi andrewjay, We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV and it was easy to set up even though we are older people. It has a great picture and we are very happy with the quality of the sound. It had to be able to be set up on a stand we already have so knowing that the feet are 21 1/2 inches apart helped make our decision easier. Also the feet are nice and sturdy making it secure on the stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deborah,

      Thank you for the positive feedback. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent television set great picture quality and really good smart tv layout . Easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frame, we're glad you like the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    43" Sony Class X800H LED 4K UHD Smart Android TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy to setup, and plenty of features to enhance your viewing experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigm51,

      We appreciate the positive feedback. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV is just the right size ---- and now that we have upgraded our cable box works well. We just wish that we had been able to communicate with the staff that assisted us that for this model we would need to purchase blue tooth earphones for one of us to use headphone while the others listened on the external speaker ---- or showed us a model of TV that would work with the headphones we already had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JYS46,

      Awesome! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate the positive feedback and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Etb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use and set up. Quality build. Great sound fir built in speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eebb,

      Awesome! We are glad you like the picture and sound quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Out of Box Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. Easy pickup. Easy setup. Great Picture. Couldn’t ask for better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quality,

      Thank you for the 5-star rating! We are glad you're satisfied with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent picture and good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound is more than adequate and remote is very good. Easy to unpackage and set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyG, Awesome! We're glad to hear that you appreciate the picture and sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don't know where that nickname came from!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture, good sound, great bang for the buck, at this size I found this the best TV without oled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatlyunamused, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Not a good experience as a computer monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a monitor for my computer. I had previously used a TCL 43" TV, but I wanted to switch from a VA panel to IPS, which this Sony one is, to have better color preproduction at the edges of the screen since I sit so close. This TV operating system is annoying to use over the Roku one on the TCL. Also, you need to set the TV up for use as a monitor - put it in game mode, make sure the HDMI advanced connection is on so its 4:4:4, however, every time the TV goes into sleep mode, it resets this, even though the settings are as I left them, so I have to restart the TV, it's so annoying. After researching online, this is a known issue if you want to use it as a monitor, I returned it for this reason.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jackattack3000,

      It is unfortunate that the unit had to be returned. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice picture but software issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my exercise room. Initially purchased a Samsung 7 series but had software problem and didn't like the slow response of the remote control. This Sony was twice the price, has a very nice picture and I like the remote. But there are occasional software issues: twice so far on starting the set it was unresponsive and I had to unplug to reboot. I may yet return it, but then what? Also this is troubling because I am looking to get a 75inch set and that will be too large for me to return to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Badgerren,

      We do apologize for the inconvenience. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/televisions-projectors/articles/00028577

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SO GLAD I MADE THIS INVESTMENT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Sony Bravia 40 inch TV initially purchased in 1999 for this Sony 43 inch Smart TV. There were no issues with the Bravia, just that it was not a "Smart" TV and was unable even with a Roku to enjoy some of the streaming services available. This Sony has an Excellent picture and I was able to hook up and use the existing sound bar I had purchased for the Sony Bravia. So glad I made this investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bitthebullet, Thank you for upgrading to your new X800H! We're glad to hear you like the excellent picture quality and it works great with your soundbar. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 43”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality for the price! The color is amazing and the navigation is a breeze

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US