Customer Ratings & Reviews
- Model:
- XBR43X800H
- SKU:
- 6400729
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV had good picture, nice operating system, and is easy to navigate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JWCH,
Perfect! We're glad that your investment is worth it. We're thrilled to hear you're enjoying the amazing picture quality and navigation of our X800H TV. With this TV, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv as advertised. Wonderful picture and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wonderful,
Thank you for the positive feedback. We are so glad you like the picture quality and of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Picture quality
Very good TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture quality. Easy to use with applications. All around solid TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cris, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Regards, Erin
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just hooked up this new 43" TV. Picture is beautiful and bright; is easily seen in a brightly lit room with many windows. Incredible when room is darkened. I'm not planning on using the packaged apps , but instead will be streaming them through Xfinity as well as the Roku unit which easily synced through one of the HDMI ports. So far another terrific Sony product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, Awesome! Good to know that you like the picture display of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Ease of use, Picture quality
Sony quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful picture, easy to set up, helpful sales service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyQuality, Great! We're glad that you like the picture quality and ease of set up. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Great PIcture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Colors are bright and remote is user-friendly. Sound is somewhat tinny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed,
Thank you for choosing and purchasing our Sony X800H Ultra HD Smart Android TV. It's really nice to hear you like the user-friendly remote commander and superb picture quality that looks realistic and natural. We value your input regarding the sound quality and appreciate the feedback. Designed to complement the sound quality and slimness of the TV with its unique new shape, our X-balanced speaker drives movies and music with clear sound.
Note: This feature is available on TVs larger than 55" (diag.).
As a suggestion, you can configure various settings related to the TV’s sound such as sound quality and sound mode. Select the appropriate sound setting for your Android TV which best suits you. For more information on how you can enhance your listening experience check the Adjust Sound Settings on your Android TV.
The sound quality may improve if you change it in [Sound] under [Settings].
Press the HOME button, and select [Settings] — [Display & Sound] — [Sound] — [Sound mode], and adjust [Sound mode] or [Sound customization].
For more information, please visit the link here: https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_02.html?hl=adjust+sound
Hope this helps.
With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for your purchase! -Jess
- Pros mentioned:Ease of use, Picture quality
Sony43 x1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture, very easy to use,wish the remote had a light
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony43inx1,
We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Picture quality
Jose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound! So easy to set up and the remote works seamlessly with my Apple TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jis397,
Awesome! We are glad you like the picture and sound quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Picture quality
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Easy setup. Great picture and sound quality. Many preloaded apps for streaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ajfallguy,
Thank you for the positive feedback. We are glad to hear you like the picture and sound quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Picture quality
EpicTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has Great quality, amazing picture, and easy to navigate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EpicTV,
We are glad to hear you like the picture quality of the television. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Picture quality
milton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a very clear and bright picture. Easy to work. with
I would recommend this to a friendBrand response from SonyListens
Posted .Hi milton,
Awesome! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use
SONY X800 is Magnificent Performer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV. I had purchased the wrong size not knowing how the screen is measured (diagonally). Best Buy worked an exchange immediately while the Geek Squad serviceman was in our home. We've had it working for 4 months. It is so easy to use. SONY, as always, is best in the class. And best of all, it was priced to be best value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonicFusion,
That's awesome to hear! We are glad you are happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Thank you for choosing Sony!
David
- Pros mentioned:Color, Picture quality
Awesome tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture nice size great color! Remote control coul be nicer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sheila, Awesome! We're glad to hear that you appreciate the great picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay
- Pros mentioned:Ease of use, Picture quality
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, Perfect size, Great Picture, curbside pickup was quick
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rdw496, Awesome! We're thrilled to hear you're enjoying the X800H TV and ease of setup. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin
- Pros mentioned:Picture quality, Setup
New Bedroom TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, Picture is very clear, Setup was easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Walshy776, Awesome! We're glad to hear that you appreciate the very clear picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay
- Pros mentioned:Ease of use, Picture qualityCons mentioned:Bluetooth
Great picture but WIFI a major disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 43” 4K picture very good and easy to set up with sound bar using ARC HDMI cable and video from Xfinity 4K service. WiFi could not be connected under any circumstance and therefore made the local apps and any updates useless.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Fiberboy,
Thank for your choosing and purchasing our X800H Ultra HD Smart TV.
We’re glad to here that the picture quality is very good and set-up is easy.
We're sorry to hear the network issue of this TV. To isolate this issue, please follow the troubleshooting steps below.
1. Unplug the power to your modem/router and wait about 60 seconds.
2. Reconnect the power to your modem/router and make sure it's turned on.
3. Wait until the device is finished making it's a connection to the internet and your network.
4. Check your network status.
If unable to resolve this issue, please email us at [email protected] with the following details:
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Ease of use, Picture quality
satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy set up and extremely easy to use and clear picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hi swimgirl1209,
Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
- Pros mentioned:Picture quality
x800h sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no issues setting up and using wifi for streaming (no cable). Have used it for the last month and very satified. Router is downstairs and relatively far away and dont notice any issues with playing any shows. Sound is fine for my small bedroom. Mounted it to a wall mount by myself and wasn't difficult as its pretty light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
Awesome! We are glad the television is working fine with your internet service provider. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Picture quality
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Easy to use. Great picture. Sony is the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TvReview,
Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Tv quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks great and the UI is very easy to use, no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Demure,
Awesome! We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thanks for sharing your feedback.
Thank you for choosing Sony!
David