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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,365 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Goldilocks Award

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a TV that had legs closer together than most have so it would fit on our stand. Also really wanted a Sony. It was more than we were hoping to spend but our last Sony lasted 15 years. This is more of a substantial TV compared to cheaper models. Wasn't hard to set up and we're in our 70's. If we can do it you can too. So far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YOUNGGETTINGOLD, Awesome! Thank you for being our loyal customer. We're glad to hear that this X800H TV fits on your TV stand. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. This is the perfect tv for any normal sized room. Two issues: Onboard sound is good but not great (auto sound bar links are limited to Sony) & Apps need to be “exited” or the system becomes “confused” after multiple uses with different apps. Connectivity is great. Options for customization of all features is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AppleGuy,

      Thanks for the feedback. Please be assured we take this feedback very seriously and continuously strive to improve our products. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. Great picture. What more could we ask for?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mine,
      Thank you for the 5-star rating! You definitely made the right choice! With the XBR43X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for purchasing SONY! - Chris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Decent price. Just what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dgkarst,

      We're glad that you like the picture quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another outstanding Sony Television!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony Television on October 11, 2020, however it took longer to get it setup (over 20 days), but it was due to the surround sound system, and not the television. I'm very happy with the television, it has a very good picture and the everything is great! I would recommend this Sony Television to anyone! Regards, Larry

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONYTHEBEST, Awesome! We're glad to hear that you are happy with the good picture of this X800H TV. Good to know that you are happy with your purchase! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around! Sound ,picture, acuity Price very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall picture and great quality. Easy to set-up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kool68,
      Thank you for the 5-star rating! We're thrilled to hear you're enjoying the overall picture quality and ease of use of our X800H TV. With this TV, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love the smart TV I bought from SONY.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ,clear picture with rich colors. Easy to use and set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tennislady, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Regards, Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I like this quality of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color quality is very good and easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maggie,

      Thank you for the 5-star rating! We are glad you like the color quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We knew we wanted a Sony TV. The picture and features are great. It was the perfect fit for a 45 inch enclosed cabinet. I will not buy a TV from anyone else now. No more big box stores for us. We truly appreciate the awesome customer service every time we shop at Best Buy and recommend them to all our friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beverly,

      Awesome! We are glad you like the 4K picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, vibrant color, any future purchases will be Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toni, we are very pleased that you are satisfied with your purchase. Our X800H is powered by our X1 processors reproduces more colors than conventional television. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life.



      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, because is easy to use and has nice quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Felipek, We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A very good quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a TV to replace one that was used in my bedroom. Like the extra 6" extra diagonal. Use TVs to steam over internet nearly 100% of the time. As for the 4K have not watched any programming in 4K so can not comment on that. Am used to ROKU, Samsung and Apple Tv UIs so will take some time to get used to this TVs UI.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HareBrain, Awesome! We're glad that you appreciate the quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    TV works well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been working good for two years I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent small TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this TV as a computer monitor primarily, and low lag makes it perfect for this role. Colors are great, smart TV functions are handy, inputs/outputs needed for me are all there. I’m now thinking that I should have got myself a bigger model, as I changed rooms - but I’m out of return window... Nonetheless, it’s a great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, Awesome! We're glad to hear that you appreciate the colors and Smart TV functions of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV...always a SONY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 65 and very petite, so of course my son had to set it up for me, but it was a breeze for him to do. The tv has a beautiful picture and was ready to go right out of the box. The size of the remote was kind of intimidating, but very straightforward and easy to use. I always know it’s going to be a great product when I buy a SONY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nina54, Awesome! We're glad to hear that you appreciate the beautiful picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My x800h

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was working with a Hisense Google television turned out to be a piece of crap I told myself I'm not buying any more cheap television so this Sony has a Truly beautiful picture beautiful sound too Don't have to do anything take it out the box set it up plug it up login and go, Vivid is the best picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrashyAndroid, we're glad you like the picture and sound quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We placed our Sony X800H in our kitchen and it has not disappointed. The picture quality is perfect in a brightly lit room and I’ve found that the Android platform is much easier to navigate than our other TV which is an LG. The only drawback was that we couldn’t use HBO GO but that quickly changed now that HBO Max has been released.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenny, We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great picture quality, fun gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv, not so good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv for our bedroom. We went with a larger screen than planned but I’m glad we did. I’m disappointed in the controller. It doesn’t work too well. Sometimes the buttons don’t respond, sometimes they enter twice. Also, I haven’t figured how to exit guide without entering a channel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MamaPeck,

      Thank you for the 5-star rating and we are sorry to hear what happen with your remote control. You may find this link helpful on how to resolve your issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/articles/00006827

      If that doesn't work,  please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US