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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,365 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A worthy TV upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A TV that has style -- this was a substantial upgrade over my old 4k HDR Sony TV from 5 years ago. The addition of Apple Homekit technology in it was compelling in and of itself. Picture quality strong, and the Android TV technology is great. Great upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi akeats715,

      Thank you for the positive feedback and we're glad that you like the picture quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thanking my agent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new Sony t.v. it fit perfectly thanks to the agent that helped me I would have gotten a smaller one but after he took the time to explain to me how it works with the inches I went for it and was glad I did it was the perfect size. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lindaloca,

      Very nice! We are glad that we can help you out with your television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Best $500 ever spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For less than $500 this TV is great. I bought it for my gaming console and as a PC monitor. Power cord is short. I Love the fact that the TV has the same interface as the Nvidia Shield. If your using the TV in a dark room you will not regret this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ATavarez,

      Very nice! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    X1 Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the size and picture. This goes very well in my bedroom. I also love the feature of Bluetooth. I can watch and listen to the TV without bothering anyone. My wife purchased this Sony 43inch TV as a gift for Christmas. Great Buy! Great Gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Supervisual, This is a great Christmas gift idea! We're very happy to hear it fits perfectly in your bedroom and you're enjoying the size, picture quality, Bluetooth, and overall features of your new X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the one for you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy with her new TV in the master bedroom. The Sony replaced an old 720 LG 32” set. This Sony has deep blacks and a crisp and detailed picture. It is a smart TV also, but I choose to use my external devices to watch programs through the media services.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1Mikereview, Awesome! We're glad to hear that your wife is happy with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice upgrade from 800E

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to replace my Kitchen TV, an 800E, with the 800H due to the improved viewing angles mentioned in reviews. I was pleasantly surprised that all other aspects of this TV were also improved; from color to response time of the operating system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we're glad you like the picture quality and response time of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Excellent 4K View

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had Sony TV’s and that’s why I keep purchasing this type of tv’s. It never fails on me and the quality is beyond amazing! I can definitely recommend this TV to anyone that’s looking for a 43”.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keisha, Awesome! We're glad to hear that this X800H TV meets your expectations. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ! This Series is quite impressive for a 43" 4K TV. If you've seen the rest then you know the Sony is the ONE. Can't move on another for the Sony UHD 4 K is the best picture in this size class. Don't let this slip by you if you need a smaller 43"

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beautiful,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and setup was a breeze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture quality and ease of setup. As true of all Sony products price is on the high side. It would be nice if there was greater range of volume. Easily adapts to game play even with older game systems with $10 accessory. Very pleased overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the clarity, color, and value of this TV. We updated our 15 year old Sony (that still works!) with this one, and we are really happy with it. For more depth of sound, we added the Sony sound bar & subwoofer. Very easy to hook up. Plug-n-play!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for the 5-star rating! We are glad to hear that you are happy with the picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Looks Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture! My review won’t count for much because I don’t have a clue on setting it up. My son-in-law didn’t have any problems though. I think most of my issues will deal with problems with each app. For instance, why can I not get closed captioning on Hulu? But, again, nice picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechNO70,

      Thanks for the feedback. You may find this link helpful regarding your concern.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/articles/00230345

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound for a bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television...but did not come with correct screws to mount it to a bracket. Also having trouble getting the remote voice control to work. But fantastic picture and sound for use in a bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyG, Awesome! We appreciate your time sharing you review with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We apologize for the inconvenience, you can directly report to the retail store regarding these issues. The brand new unit has a one-year limited manufacturer's warranty.
      Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 43" Class X800H Series LED 4K UHD Smart TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item open box and returned it. It is a great television, but I had to return it because of budget constraints. I would purchase a SONY 43" to use with my computer. The picture is the best when comparing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pefarrell,

      Thank you for the review and we are glad you like the picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall amazing but lacks clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the quality of the picture is amazing. The only issue we have is with the sound. Our previous TV we could listen as around 25% volume to hear well, With this Sony we are never below 50% and sometimes must go all the way up to distinguish talking from other sounds. You Need a sound bar in my opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anniecac,

      We do apologize for the inconvenience. You may find this link helpful on how to resolve the low sound issue with your TV.

      https://www.sony.com/electronics/support/articles/00202105

      Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    RBA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has a very good picture. The sound is better than other tv’s out there. You might pay more for this tv but you can see and hear the difference. And the price is still a very good one. Best Buy is a really good place to deal with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RBA150, We are thrilled to hear that you like the picture and sound quality of your new Sony Bravia OLED TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. It's nice to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the larger version in a Oled 65 with same v1 processor . Bought this TV for my wife sewing room knowing it had the same v1 chip . Has android tv works better than any on market . Picture on this and other TV are great . Has enough hook up for everything .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mattho, We are happy that you love the new TV and that you purchased it for your wife's sewing room. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Your continued support means so much to us. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. I set it up with 2 Apple TVs (3 and new 4 w/new remote). Default picture settings seemed noticeably better with newest Apple TV. I haven't set anything else but the over-the-air stations. Wonderful purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skallagrim,

      Awesome! We are glad you like the smart feature of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying our new TV. It is great and I have to compliment the installation team. This is the second installation and buy from Best Buy in a couple of months. Everything was great and once again we will be back as needed. Thankyou

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi myhpcomputer,
      We're glad to hear that everything was great with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great bedroom TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Sony 85" X900 television and was very pleased with it. So, I thought replacing my bedroom TV with the Sony 43" X800 would be a good idea. I was right! My wife and I have never been happier to watch TV in the bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Generally very satisfied with this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, it matched my expectations based on online reviews I had read. One exception— I can’t get the Bluetooth connection to work—from online reviews of this model I had read, I believe others have experienced this as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Isabelle,

      We are happy that you love it! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US