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Customer Ratings & Reviews

Your price for this item is $509.99
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Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,365 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Eli and Sony are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. It's easy to work and the picture is crystal clear. This is my second Sony TV. They do a great job. The Geek Squad came out to install and I always get great service from them. The person who set it up was so nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janice, We're glad to hear that you love the clear picture of this TV. Good to hear that you appreciate the service of the retailer. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect at-home entertainment experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to admit it, but I'm not excited about going to the movies anymore. My Sony is like a private screening of anything I watch. The picture is perfect and the sound quality is awesome. I won't buy any other brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cottonballmama,

      That's awesome! We are glad you like the picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY - 43 " Class 800H Series TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new SONY - 43 inch Class X800H TV. It has a terrific picture and is the perfect size for our living room. It was also on sale and we feel that we got a great deal. We are loyal to SONY and are very happy with this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Klee,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Positive upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has worked great from right out of the box. Size, color clarity, and remote controls all represent a major upgrade for us from our Sharp 31". TV works with DISH seamlessly as well as with xfinity. Sale price was additional bonus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill,

      We are glad you like the smart features of the TV. Sounds like you’ve upgraded your television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony and enjoy your TV!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The colors are brilliant and the quality is amazing! Either close up or further back, you can see everything perfectly and the range of color on various items is spectacular. Five stars all the way!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyBedroomTV,

      Thank you for the 5-star rating and we are glad you like the color and picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has turned out to be a very good buy. After figuring out how to set it up for use, everything that was said about what it could do I am finding it will do. So far I am very satisfied with this 43" X800H Series 4K UHD Smart Android TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retired14, Awesome! We're glad to hear that you are satisfied with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another Great Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony TV I own and it doesn't disappoint. Fantastic picture, clarity, color, and sound. High-end quality that is typical of Sony products. Don't hesitate buying this TV if you're in the market for one. You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony keeps bringing me back for more!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg had long replaced sony in my opinion as far as most electronics go, not with TV's! Great value for the price. This Xr had great depth of color, smooth picture and doesn't break the bank. Love this tv, don't plan on replacing anytime soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TypeC, Awesome! We're glad to hear that you love everything with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart tv, dumb owners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Glad it's smart, because we aren't! We were a little intimidated by the set up, but did ok. Actually, we've been able to navigate all the features pretty well. Picture is clear, sound is good. No complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello buda, It's nice to know that you like your new Sony Bravia TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great price for the gaming tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv, mounted it to the wall and it can turn 90 degrees. We put it in my daughters room for her to watch and play games with her friends. It is the right size for what we use it for. Great price for Christmas. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joker,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in upgraded from a 40 to a 43. Also from not a smart tv. To a smart tv. Very happy with the picture quality and sound. I have a 65 inch Samsung Q90 for my man cave. That this tv is very close to that level of quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi guidojr, The X800H is great upgrade from your non-smart TV and we are thrilled to hear that you like its picture and sound quality. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 43" X800H is a really good TV. Excellent picture with good sound. Been using it for a week and I'm very happy with it. The direct backlighting gives a very sharp picture and the Motionflow XR 240 technology really reduces blur. The audio could be a bit better, but it's certainly not bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanM, Awesome! We're glad to hear that you are happy with the excellent picture and sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We recommend that you always update the TV to the latest software version to improve the performance of this TV. For assistance on how to perform an update, refer to the link below. https://www.sony.com/electronics/support/articles/00028577
      Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This my ol' reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this version and the bigger version of this TV. I think that the picture quality and audio are good overall. The only critique I have is that I wish the UI was just a tiny bit faster. Other than that, these TVs have really locked me into the Sony brand of TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonathan

      That's good to hear! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate the positive feedback and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV - fantastic picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV. Excellent picture and perfect for gaming, which is what we bought it for. However, the description on Best Buy website is incorrect as to the mounting specs. This is a 100x200, not 200x200. We found that out after opening the box...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Esamide, We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Rated 5 out of 5 stars

    Love our new TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our new TV! We mounted it on the wall and it worked great. Love that it has all the apps built in and that we can mirror out apple devices without any additional apple TV equipment. Highly recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAD24, we're glad you love the built-in apps and airplay feature of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution and picture quality. Straight forward easy set up. Very well priced through Best Buy. Very impressed with curbside pick up at store. Pulled up and met by Best Buy attendant who loaded the TV in my vehicle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PerfectPurchase,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the great 4K 43 inch picture quality. I was surprise to see it did not have any RCA cable inputs for a CD player or DVD player a specialty cable is required. an RCA input to a single jack cable is needed to input to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY TV 43"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV has a beautiful picture. Highly recommend this 43" Sony. The Best Buy guys delivered, connected and setup the TV and the soundbar. It was well done. Want a Sony? It's the best ever. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TOMSTV,

      Very nice! We appreciate the recommendation and we are glad you like the 4K picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony and enjoy your TV!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Dissapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to this Sony TV. Great picture.My issue was that even though I was connected to the internet, the system said I wasn't and asked me to complete the setup process. Then it couldn't recognized my password for the Router. I called Sony. They said to unplug the TV wait a couple of minutes and start the process again. After 4 times with the same problem, I just gave up and returned it to BestBuy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stuart, we are sorry to hear about your experience. This is definitely not the news we'd like to hear from you. Please be assured we take this very seriously and continuously strive to improve our products.  Thank you for sharing your feedback. Erin Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    I love Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great tv is just what I wanted. I still can't figure how to go online on the Television. That as a lot do to with me not being tech savvy. The television fits perfect in my spare bedroom for guest to enjoy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rodney, We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US