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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,365 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY IS THE BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M VERY HAPPY WITH THE CHOICE I MADE ON THIS PURCHASE. THIS IS THE SECOND SONY SMART TV I HAVE PURCHASED. THE COLOR IS OUTSTANDING. I DON'T NEED A SOUND BAR. I'M VERY PLEASED. SONY IS THE BEST!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MUSTSEE,

      Thank you for the 5-star rating! We're glad that you enjoy the picture quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony and enjoy your TV!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent everything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this tv is great except price. I comparable model samsung is nearly $200 dollars cheaper and although the picture quality of the sony is evidently better but the higher cost is not justifed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi milmnsr, Awesome! We're glad to hear that you appreciate the overall quality of this X800H TV. We value your feedback regarding the price of this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 43" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new television. The picture quality is excellent. We had a little challenge playing back DVD's with scenes that are dimly lit, but we were able to adjust the settings to view the movie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Surfer, Congratulations on your new X800H! We're thrilled to hear you're enjoying the excellent picture quality and good to know you've easily adjusted the settings to suit your needs. We always strive to deliver the best picture quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Have always liked the Sony TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new tv, however the sound cuts out when watching Netflix and Prime Video. We have to force restart the tv to get the sound back. The picture is great. We purchased a Sony sound bar for the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Danarch, We are glad to know that you like your new Sony TV. You’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display with your new X800H. Please make sure your TV runs the latest firmware by downloading and installing the latest update to isolate the audio issue. Your apps, especially the Netflix and Amazon Prime Video should also be updated.

      If you are still having the same issue, you can email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going larger sure does make a difference! I am really enjoying my new Sony. The picture makes the people seem right in the room with you. I'm looking forward to many years of great television!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyonmyMind,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Typical Sony Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony Bravia TVs. Had a great Samsung, but now that we ditched our cable and stream love TV, navigating the apps is so much easier on a Sony and the TVs are now uniform throughout the house. 4 Sony’s.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice 4K TV for price.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband, I was highly impressed with the picture quality, It has a very clear picture with good sound. I am so glad we bought this from Best Buy, great deal for a Sony 43 inch Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony makes a great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has the best overall TV’s available-we have two of them and you will be happy with any of their TV’s This one was easy to set-up. The color is great and the speakers are great for a TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Technojoee,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Great Service from Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and the Wifi setup to the Internet couldn't be easier. Great remote and the same across all the other size TV's, Same remote as another 55 inch Sony that was bought last year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, wow! It is really lovely to hear you are happy with the superb performance of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A GREAT CHOICE!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this smart TV, beautiful clear sharp picture & has all the latest technology! Sony is always my number 1 pick but I am sad they don't make TV's smaller than 43" any longer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi heart,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy setup. Tv picture can adjust to the show/movie you are watching. A lot of the apps can be used on the tv (Amazon prime, Hulu, Netflix, Disney+, and ETC).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rudeboy,

      Awesome! We are glad you like the picture quality and smart features of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony and enjoy your TV!
      David Sony_US

  • Rated 5 out of 5 stars

    Best Buy is the best! Keep it up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is something!!! Even though Best Buy doesn’t show my purchase of said 43” 4K device (along with my 5-year Geek Squad protection plan I paid at the time of said purchase) on my account on the Best Buy app, even with me politely requesting by email and also providing Best Buy customer service a scanned pic of my hard copy receipt (and that was a month ago with no update to speak of to that Best Buy account) the insistent bullying-style emailing at me to rate my purchase is eliciting this pseudo-enthusiastic account of how I feel about my purchase. The long and short of it is, I paid for it, it works fine, get on with life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DisplayName, Nice! Thank you for sharing such an excellent shopping experience. We are glad that you're purchase went well and you're enjoying the incredible features and overall performance of your new X800H. At Sony we strive to put forward the best possible products for our customers. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for giving the product a perfect rating! Thank you so much for your purchase! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43" X800H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SONY 4K IS ABSOLUTELY AWESOME !!! It has amazing sound and an absolutely fantastic clarity and color. If you're looking for a small to medium sized TV this is the one to get !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gonzo,

      Thank you for the wonderful feedback. We're glad you like the 4K picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s an excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product a lot because of the quality and brightness this tv has is excellent. It’s also very easy to connect and manage it. I would recommend to a friends family to buy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great picture quality with a lot of extra added features. Sony truly is one of the best brands when it comes to TV's. My wife loves it for our room! It's the perfect size!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Odogg,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The “Smart” really is. Easy to navigate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the feature are as advertised. The picture quality is excellent; The connection is a Firestick. All is Wi-Fi; no cable, no satellite. The streaming is without a hitch. Very satisfied

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThePiv, Awesome! We're glad to hear that you like the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43" X800H 4K Smart TV works for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like everything about the Sony x800H 4K Smart Android TV. The sound is excellent. It connects easily to Netflix, Amazon Prime, and others as well as standard Comcast/Xfinity networks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denverbuyer,

      Awesome! We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Incredible Picture and Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased the Best Buy staff recommended this Sony TV. This was the largest size I could use in the space available. It did cost more, but well worth the investment. Thanks Blue Crew!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv. It automatic opens up the streaming tv app to the last channel we were watching when the tv is powered back on, which is an awesome feature. Easy to navigate menus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abc222,

      Awesome! We are glad you like the smart feature of the X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    top shelf for a small area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for the price sensitive, but the best 43". Android platform eliminates the need for an additional streaming device. Goodbye two remotes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heretohelp, We appreciate your time sharing your review with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US