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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,365 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and operate through local cable. Sound quality is ok not great. Picture is not as sharp as I had expected vs my older Samsung. I think if I could do it over I would put a few more bucks into and upgraded one

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drivingsafely,

      Very nice! We are happy that you love it! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great 4k tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. usual sony quality and product. i have always gotten sony tvs and they have always been great the picture is perfect and they last.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Movielover2,

      We appreciate the 5-star rating! We're glad you like the picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    True high definition

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First watched a basic dvd to see how the quality looks on the screen and can say looked good but played a game with 4K options was stunned at the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny,

      We are glad you like the 4K picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sound not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, it has a good picture and is nice size for the bedroom but after hanging it on the wall and watching it I didn't like the sound .....looks like with these newer TVs there is not much adjustment for sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rkb49,

      Thanks for the feedback. You can configure various settings related to the TV’s sound such as sound quality and sound mode. Press the HOME button, then select [Settings] — [Display & Sound] — the desired option. Check the link below for more details.

      https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_02.html

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Sony since 2005. I never had any problems with them. This tv is modern and I love the sound of this tv. Sometimes i feel like I am in a movie theater

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eduardo3400, We really appreciate you being a loyal Sony customer and helping to share the word about us. Good to know you're enjoying the movie theater-like experience with your new X800H TV! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony x800 Series LED 4K UHD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony x800H series LED 4K UHD TV has excellent resolution. It is easy to set up and the Smart connection is very easy to use. I also love that it has 4 HDMI ports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josephlippert,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Don’t do it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy this TV. The first one I purchased had a dead pixel. It took fighting with Sony to get it replaced and told me dead pixels are “normal”. I just received the second one and it came out of the box full of black and great discoloration all over the screen. Their customer service is not easy to deal with and after getting 2 defective TVs I asked for a different model as a replacement and they quickly shot down any other option than replacing it with the same TV that clearly has manufacturing issues. I spent the extra money to buy a Sony TV and I regret it. Stay away from this model/series.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Japanda, We apologize for any inconvenience that you experienced. This is usually not the case for our TVs nor the experience we want you to have. We would love to know more about this so we can better assist you.

      May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X800H :

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A good sony tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the tv a month now no issues so far. My other tv in my house is sony too. I am a happy camper. No too big and not too small for bedroom. Also the inside mounting legs was best for me for 24 inch platform.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi christopher,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fingers Crossed....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred Sony products when looking for a TV. They have never failed to give many years of trouble free viewing. So I am expecting the same quality picture and longevity from this unit as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyGuy,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone to purchase Sony TV. The best price quality and picture is so high definition. It is so worth purchasing. I enjoy watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed, we're glad you like the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. This is the largest that would fit in our RV. Phenomenal TV. I have only owned Sony TVs since flat screens came out. Never had an issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Superheat36532,

      Thank you for the 5-star rating! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this TV so much I also bought the 49 inch. This TV was for a guest room. Really great value and beautiful picture quality - couldn't be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi maryann,
      Wow! Thank you so much for such a wonderful review. We're happy to know that you like amazing picture quality of the X800H so much that you purchased another one. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for being our loyal customer and for always choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Steaming TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up . Great variety of streaming sources available . Superb picture quality . Priced a bit higher than other brands but Sony quality always stands out .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dagil,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Choice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most Sony products. High quality, but a bit on the pricey side. This was purchased by my father-in-law who routinely select Sony as his TV brand of Choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBPR,

      We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basics and extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for a small room. Was easy to set up as well. Has great basics but also has fun techy stuff like voice activation. Voice activation...at this price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi outdoors,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with the purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture. My main reason for going with this TV is the picture and the headphone jack so I could use analog RCA jacks to hook to my stereo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darth, Perfect! You definitely made the right choice with this TV! We're thrilled to know you like the excellent picture quality and overall features of your new Bravia TV. We're also glad to hear you appreciate the headphone jack so you can use an analog extension cable and connect your audio/video devices. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing your awesome experience with your 43” X800H TV. Thank you for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Nice TV, but has Bluetooth problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The user interface is a little clunky, but it's nice to have an Android TV. Unfortunately, I have never been able to connect any Bluetooth device to this unit. It can't see any of them. Otherwise, it's a great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobR, Awesome! We appreciate your feedback regarding the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. The X800H doesn't support A2DP. This TV supports Bluetooth Version 4.2; HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/SPP (Serial Port Profile). Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers.
      Sony’s 900H and above has this feature to connect Bluetooth headphones. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best at this price.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Excellent Graphics and easy to use as either a Cable or computer monitor (are both with the price of a button)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manjushri,

      We appreciate the 5-star rating and we are glad you like the price point and picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV is the next best thing compared to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV is the next best thing compared to the LG nano sale looks great on the Xbox series X purchased a television with no warranty is my only regret

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carson,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a Sony tv before and this is the most vibrant tv at this price range I've owned. And I love the fact that it connects seamlessly with my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Curt, Congratulations on purchasing your first Sony TV! We're thrilled to hear that you feel the picture quality of the X800H is the best TV in its price range. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US