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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,365 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony and I love this TV I love that I can buy a new remote for it on Amazon if my dog bites it and also the colors are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valery,

      Thank you for the 5-star rating and we're glad you love your new Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The BEST

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV's have the BEST pictures and smart features. They are a little more pricey than other tv's, but are definitely worth the extra money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Steven6969,

      Thank you for the positive feedback and we are glad you like the picture quality and smart feature of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more impressed! Picture quality and sound are superb!! Highly recommend to anyone looking for an exceptional entertainment experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EMSGIRL, thank you so much for the 5 Star review. We are so happy to hear you are impressed with the amazing picture & sound quality of our X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for recommending our X800H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent, excellent, excellent. This is excellent, excellent, excellent. This is excellent, excellent, excellent. This is excellent, excellent, excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobJ0798, Awesome! We appreciate your feedback regarding the excellency of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, this is perfect for my bedroom. The picture quality is amazing and I’ve had no problems with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tshaw,

      Very nice! We're glad you like the picture quality of the TV for your bedroom. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Cool TV, Bad Advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price, but lacks some features it says it has online. Doesn’t support HDR gaming with PS5. Also doesn’t have HDMI 2.1 even though the Best Buy website advertises it as it does.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cjrh721,

      We do apologize for the confusion. Please be assured we take this feedback very seriously and continuously strive to improve our products. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I own three Sony TV is now!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of the best tv’s I have ever purchased, now that’s all I will buy , you definitely get what you pay for , Quality and durability !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Z900, We're very grateful for this positive feedback! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Extremely Happy Customer....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myrtle Beach, S.C. store Spoke w the Person at the door, told exactly what we were looking for and what we wanted to do. He set me up with Richard the manager of the TV, etc. dept. Richard showed us the TVs he thought were best suited for us, my wife and I (age 84). We also purchased the TV he suggested, a Sony 49" Android. We are extremely satisfied with this decision and the Delivery Men were great in helping us pack up the tv we originately purchased. There just weren't any problems!!! Keep up the good work! We're singing your praises? Thank you very much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Terrific,

      Thank you for the 5-star rating! and we are glad you are happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony and enjoy your TV!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony Smart TV. It has a beautiful picture so glad I made such a great choice. I recommend this TV to anyone who enjoys a clear beautiful picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandma,

      Thank you for the recommendation! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top-notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution and picture quality are top notch. Wifi connection great and software stays up to date. Amazon/ voice activation is also a nice feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Exceptional,

      We are glad to hear you like the picture quality of the television. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works Great, No Problems, Happy with it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is nice, convenient wifi features. Reliable and haven't had any problems with it since buying it 7 months ago.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shmo,

      That's awesome to hear! We're glad you're happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony and enjoy your TV.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really is a "best buy"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Salesman was extremely helpful and worked quickly to arrange for delivery and set up service for us! Picture quality and sound is fantastic!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi misskitty09,

      Thank you, we’re happy to hear you love your XBR43X800H. We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. I did not realize that I needed an adapter to be able to use my DVD and CD players so I will need to get those after the vaccination...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cholule, Thank you for giving the X80H a perfect rating! If your CD and DVD players only support component-type connection then you will have to use a Stereo mini-to-component adapter jack. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony Reputation for Quality??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one lasted ONE DAY when the internet card went out! Returned to store after over 4 hours of phone battles. Second TV arrived within 3 days and has worked without any problems for over a month. We purchased SONY because of the long lasting reputation for quality...however, I am having doubts as to the current SONY quality control. Perhaps it's true, the old saying that "all the sets are made in the same factory and just have different names slapped on the cabinet"! One thing is for sure, "they don't make em like they use to"!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chickenandfries,

      We do apologize for the inconvenience. We really appreciate the time you took to share so many details about your experience with television. Please be assured we take this feedback very seriously and continuously strive to improve our products. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good but..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony bravia tv. I like the quality of sound, picture and brightness. The only thing that I do not like is that it takes a little longer to turn on comparing to my first bravia tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yaret, Thank you for purchasing another Sony Bravia TV. We're very pleased to hear you appreciate the picture and sound quality of the X800H. We take into consideration all feedback to improve the performance and quality of our products. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV. Was looking for one that was bigger than the 32 inch I was using for a pc monitor and to also hook up the other game consoles I own.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dustin,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. I got this TV to replace a old vizo that has stopped working. This TV is so much better than the vizo that I had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hemiman,

      Awesome upgrade! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great gift for Mother’s Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother’s Day gift. Every time I see her and shes watching it she raves about how crisp and clear the picture is. Quick and easy to pick up. I love that Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hog87, We are thrilled to hear that you are enjoying the great picture and sound, and easy setup for your new X800H 4K HDR TV! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace a clunky old Sony that was still working. I needed a tv that could be hung and this was perfect. Very clear picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lizzie,

      Awesome! We're glad that you like the picture quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reliable wuality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Sony to replace a Samsung that keep dropping the WiFi signal. The Sony works perfectly and the picture is outstanding .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,

      Awesome! We are glad the TV works well. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US