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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,365 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter as a Christmas gift. Love the Sony brand. Easy to setup and picture quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuckie,

      Very nice! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Can’t Be Beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy Sony products and have not been disappointed by this TV. User friendly and great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandy95670, awesome! We are incredibly pleased to hear you are satisfied with the outstanding quality of our products. We are also thrilled you find the quality and performance of our X800H great! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first sony tv we have and we are very happy with now we looking to replace our old samsung tv on the living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yarturo,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Motion is smooth. Colors are vivid. Happy with the purchase. I would definitely recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mitch,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Old Lady Learns New Technology

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture and sound. Geek Squad set it up for me and were very helpful in explaining how my new TV worked.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyBoomer, Awesome! We're thrilled to hear you're enjoying the clear picture and sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    A perfect ending.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and wall mount are beautiful... I am very pleased...But I must also say the installers from the Geek Squad, David and Javiar were exceptional... They were patient, courteous, and more than willing to please....In addition to doing a perfect job with the installation and programing my new toy....Also I tried to give them $120.00 tip but they refused to accept it...I just tried to submit my Best Buy member number, but didn't know where to put it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny,

      Thank you for the positive feedback and we are glad you are happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony and enjoy your television!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock and roll! Picture is sweet - sound is powerful and clean! What's not to like! Using it for a PC monitor!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nashism,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Delighted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a gift for my infirmed brother. Super easy set up and the picture is phenomenal. He’s delighted!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryT, Awesome! Good to know that you are happy with your purchase! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV performing well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used this TV for nearly one month am pleased with how it’s functioning. Great picture and sound as advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Capedcrusader, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X800H 43 inch TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Excellent graphics with no motion blur using XBox gaming system. Typical Sony quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nittany1425,

      Glad you like the picture quality of the television. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Almost per

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best 43 inches. Spare your time and don’t look elsewhere and buy it if it’s on sale. Just wish if it handles the glare in a better way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Naser, That's awesome! We're very grateful for this positive feedback! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and bright picture with good audio qualities. A good TV for the price with multiple smart TV applications.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SmartTV, Awesome! We're glad to hear that you appreciate the clear and bright feature of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43” TV.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it up three weeks ago. Wonderful picture. It’s a Sony so you know the quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Taylor54,

      Thank you for the 5-star rating! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tooters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think a Sony TV can be beat for having the best picture and I have always believed Sony is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tooters3, You've made an excellent choice! We're very happy to hear you're enjoying the excellent picture quality of the TV. We always strive to deliver the best picture quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture is crisp. I’m contemplating on updating all the televisions in the house to Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TyTyson, thank you so much for the 5-stars review and feedback! We are thrilled to hear you are happy and satisfied with the outstanding picture quality of our X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is simply the best....I have tried other brands and nothing compares to sony's picture and sound ...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rocker,

      Thank you for the positive feedback. We're glad that you like the picture and sound quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony and enjoy your television!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this since April for my boys and it has been a super good tv for them. Great picture quality!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jrv55, thank you so much for the perfect star rating! We are really delighted to hear you are satisfied with the fantastic picture quality of our X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beyond Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Put this one in my room and one got a 49” for the living room. It far exceeded my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay1996,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice Color Scheme - - -

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color scheme!!! The in-depth bright and 3-D affect is outstanding. One of SONY's best to-date....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yours,

      Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value and Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the technology you need to get the programming you want, all in an easy to use/watch package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MGM1,

      Very nice! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US