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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,365 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice to have a TV with HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first truly HD TV, which does require we upgrade our cable service, but the streaming programs are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuck, We are thrilled to hear that you are enjoying the great picture and sound, and easy setup for your new X800H 4K HDR TV! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV’s are the best. Slim and lightweight. Easy to wall mount and set up. Great picture as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjphil,

      Thank you for the 5-star rating! We are glad you like the 4K picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good picture..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony picture quality is great..this tv is ok at best, I bought for the picture quality..it's way over priced....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ok1245, Awesome! Good to know that you like the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively new so for during this time, the Sony TV seems great! Color and functionality is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LR45, That's Great! Good to know that you are happy with your purchase! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality and decently priced.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and all the bells and whistles at a good price. Replaces a similar model that was 6 years old.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Powermom,

      Very nice! We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Jbd1093

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv picture is awesome graphics are awesome best tv I have ever bought

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jbd1093, We are thrilled to know that your new Sony BRAVIA TV is the best TV you have ever bought. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Super easy to hang on the wall. Software set-up was really fast and simple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wassman1,

      Awesome! We are glad the television hooked up to the wall with ease. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Bedroom TV-great colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, perfect for a bedroom. Easy to use and quick access for all the pertinent smart TV apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenneth, we're glad you like the ease of use of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a larger TV in my master bedroom. Is perfect! Quality picture and sound. Very pleased with my choice of TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, consumer, Awesome! We are happy that you now have the perfect TV in your master bedroom. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. You chose the right TV, and we are glad you are pleased with it. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the purchase. Pickup at store was easy. TV is perfect for my small space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RICKaloha,

      We are glad you're happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy! Awesome Picture!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic and the quality is second to none. Another Sony hit to add to the collection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Usttc,
      Thank you for such a great review! We're glad that you are enjoying the amazing pictire and overall quality of your new X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.- Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am very happy with my Sony 43 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv set. I wish I had gotten one size larger. However, this set 43 inch is fine. Good picture..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barbalu, Awesome! We're glad to hear that you are happy with the good picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality is awesome for the price sound can be better and over all experience is amazing definitely worth buying and enjoying every min of it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HBKa,
      Thank you for your positive feedback! We're glad that you're satisfied with the picture quality and your investment is worth it. With the XBR43X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for purchasing SONY! - Chris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price the pitcher is good and spoons ok I don’t usually care for Sony products but have enjoyed this tv so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Carlspackler,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONY tv has great color and sound. It didn’t take long to set up. I am very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shoregirl,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, best in the building. Sound as good as a sound bar. Expensive bUT easy to put together.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytv, Awesome! We're glad to hear that you appreciate the audio and video quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony never disappoints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new tv! He loves all the cool features and can’t wait to play with his ps5 on his tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JSerrano,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice TV set

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this Sony 43" set as my pc monitor, as well as for my Pi 3. Menus are easy to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieLover,

      Thank you for the 5-star rating! We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 43"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son's travel trailer cause the one he had wasn't a smart tv. So far so good it fit great in the spot and picture is clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cheryl,

      Very nice! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on everything we watch. Best Buy had a Sony rep in the store to answer all questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTelevisionnumber1,

      We're glad that you like the picture quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US