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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,365 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever had . Colors and details I never noticed before.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob,

      We are glad you love the picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was very easy to set up and works great ! Definitely would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylM,

      Thank you for the recommendation! We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. We checked several TV s, this won,hands down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LCJC, Awesome! We're thrilled to hear you're enjoying the excellent picture and sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    Good tv, but potentially fragile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it lasted. Good quality, but only 60Hz refresh. I put it back in its original box while moving, packed VERY carefully with nothing on top of it. When I pulled it out of the box the screen was shattered. Not sure if that means the screen quality isn’t the best? Or maybe bad packaging? I’m sure if I never had to move with it, it would have been totally fine for a while.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarliB,

      Thank you for the review and we understand your concern. Any television regardless of the brand is fragile. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very well built Great Picture Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Hi-Def TV over the years and this model of Sony is a winner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RockNRon, We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fred

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and perfect size for my space. Sony is a great product !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Office,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our bedroom to watch TV before sleeping. Great TV for the Price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Russ, we're glad to hear you like the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for shopping Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv good picture great sound. Love it. Not much else to say here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brtc, We are thrilled to hear that you love the picture and sound quality of your new Sony Bravia LED TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Thank you for your purchase. Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up. Sound not the loudest but acceptable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BW987,

      Thanks for the feedback. We are happy to hear you love the picture quality of the television. You’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43" X800H LED 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. I am delighted with the quality and ease of setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillinTenn,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great pic. Perfect for a bedroom. Quality Sony product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Docmondy, That's Great! We're glad to hear that you love the great picture of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, not obnoxious in size, picture quality is beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pkboo,
      Perfect! We're happy that you found the best TV that suits your needs and expectations. We truly appreciate that you are enjoying the amazing picture quality and great size of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Bestis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detail on TV is really clear and we are really happy we have the Sony TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Football,

      Thank you, we’re happy to hear you love your XBR43X800H. We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV colors are good but sound bar not as good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good on TV but sound bar not so good. TV is good to use I like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anita, We're glad to hear that you like the colors and sound of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Nice Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size, clarity, and features. Would buy again. xxxxxxxxxxxxxxx

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeS,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Fits in cabinet, clear, good color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the T.V. The guys that came to set up the T.V. and Bose where very knowledgeable and took time to educate us. One problem, one cable from the Bose was missing so they could not complete the setup. Had to exchange the speakers and setup another appointment to finish the setup. Also returned an Ocean 8’ 4K T.V. Cable priced at $79.99 and they only credited us for $58.99??

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi J19525, Awesome! We're glad to hear that you like the clear and good color of this X800H TV. Good to know that the unit fits in the cabinet. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate your time sharing your review with this TV. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Eric's Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is terrific and the sound quality and volume are perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is everything I wanted. It is the perfect size for my bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Bravia. I love the quality of Sony Tvs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good,

      Wow! We can’t thank you enough for purchasing two! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you again for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Easy to access and navigate features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keith,

      Thank you for the 5-star rating and we are glad you like the picture and sound quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US