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Customer Ratings & Reviews

Your price for this item is $509.99
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Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,365 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with this TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for a bedroom. Paired it with a Bose Solo 5 sound bar. Great combination.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easel to use and setup. That’s all folks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmssctt, Awesome! We're glad to hear that you like the great picture of this light weight XBR43X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Satisfied purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good TV especially alongside the new PS5!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi craigrvr,

      We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Easy to set up Would recommend to others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poopsie, Awesome! We're glad to hear that you appreciate the great picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the recommendation. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    usual high quality for a Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equally as good as the same Sont we had for 18 years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neal, Awesome! We're glad that you appreciate the high quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality remote takes some getting use to. Voice search is a bit off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DS20, Thank you for the feedback on your experience with your X800H. We're thrilled to hear you like the picture quality of the TV. Please make sure to download the latest firmware update for overall improved performance of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great LED for the $

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my home office, great TV and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SGA1, Awesome! Good to know that you are happy with your purchase! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Rated 4 out of 5 stars

    Remote has no backlight?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the fact that the remote controls all my additional boxes. Only issue Is for the money you are paying for it the remote does not have a backlight. So if you are watching a movie in dark conditions you can’t see the remote control buttons because they do not light up...bummer. Maybe in the future Sony will come out with one and will allow current customers the chance to upgrade their remote!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi streamer, we're glad to hear you like the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We’ve also taken note of your feedback on the backlit remote. We take this matter very seriously into consideration of our products. Thank you again for shopping Sony! Erin Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    picture perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony produces good quality tv that I've known to like

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ravenswrath, Awesome! We're glad to hear that you like the perfect picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay Sony_US

  • Rated 4 out of 5 stars

    mad about this problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this tv but one thing is i can't use my wireless head phones,when i plug in my headphones in back i lose all sound from the tv,the headphones work but no sound from the tv,if i leave the headphones plug in no sound,i have to unplug the headphones from the back of the tv to get sound,so can any body tell me how to fix this,send me an email and tell me what to do please

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi helpme, we're glad that you like the X800H. We're also sorry to hear that you're having an issue when a headphone is connected in the TV.

      When a headphone is plug in, the TV sound will be outputted directly on the headphones. Please refer to the troubleshooting steps on the link on how to listen to your TV through headphones and the TV speakers, soundbar, or another audio device at the same time.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/articles/00201347?model=XBR-43X800H&category=televisions-projectors-lcd-tvs-android-

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X800H

      Regards,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43 Inch Class X800H Series TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony 43 Inch TV has a great picture. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigfrog,
      Awesome! We're thrilled to hear you're enjoying the amazing picture quality of the XBR43X800H. With this TV, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.- Chris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Eksi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quality Only bad part is with it you can not download some of the apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mina,

      Thanks for the feedback. Unfortunately, not all apps for Android devices can be used with the TV. Using Google Play Store on the TV displays only apps that are supported by the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Sony TV for my Sunroom!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was easy to connect and looks great in my sunroom!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeWhite, We're thrilled to hear you're enjoying the X800H TV and ease of setup. With X800H , you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A little pricey but worth it if reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture from any place in the room. Sound is just ok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, We are thrilled to hear that you are enjoying the great picture and sound, and easy setup for your new X800H 4K HDR TV! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Apps work great Just what I was looking for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, Awesome! We're glad to hear that you appreciate the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good budget tv for a Sony. I returned it because I wanted to try oled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jpaul,

      It is unfortunate that the unit had to be returned. If in case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality with great features at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Astronomer, Awesome! We're glad to hear that you like the sound and features of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and perfect size for the wall space

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi florida, we are happy to hear that the tTV fits perfectly on your wall space. We're also thrilled to hear you're loving the X800H TV picture quality. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed it immensely! Good sound and picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skier, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    The Top of the line In Tvs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite brand of TVs The picture is very bright. In comparison to other brands .This is my first tv this size I am now shopping for another one this size I can not find another brand with this picture quality, although the price is much higher than others the same size I choose the Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moll,

      You made the right choice with the Sony X800H TV! We're glad that you like its picture quality. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Because you do like them so much, would you mind updating your star rating to show other buyers how great they are?

      Thanks for sharing your review and for choosing Sony!

      -Ralph Sony_US