Customer Ratings & Reviews
- Model:
- XBR43X800H
- SKU:
- 6400729
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
It's Just Fine - When It Works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is, by far, the worst TV I've ever had. Don't get me wrong, it's a decent picture, but that's about it. Without going into the details of everything that's bad about it, let me list the 3 major defects. 1. Sometimes it just doesn't boot up. I have to physically go yank the power and plug it back in to get the thing to turn on. Insanely frustrating! 2. Audio quality is inconsistent. Sometimes it's just warbly and/or jittery. My network connection is fine. 3. It's too bright - even on the minimum setting.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HBTechGuy,
Thank you for choosing and purchasing our X800H Ultra HD Smart TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Several conditions may cause a power issue that prevents your TV from turning on. If you experience power fluctuations, such as brownouts, blackouts, or temporary power loss, these conditions should be resolved before troubleshooting the TV. If plugged into a power strip or surge protector, unplug the power cord and plug it directly into the wall outlet. If the TV turns on, the issue is with the power strip or surge protector.
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Bright TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and bright TV. Big fan of Sony televisions for over 20 years. Fits nicely in a small bedroom.Works with google assistant is a plus.
I would recommend this to a friendClean clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp, beautiful screen. It was worth the purchase. The cord does have a rectangle box on it towards the outlet. Once we figured that out in terms of our cord mess, it’s really no big deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyP,
Thank you for the 5-star rating and we are glad you like the screen of the X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Thank you again for choosing Sony!
David
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Since Spectrum stopped allowing cable without a receiver the TV in our spare bedroom was a brick. With this TV using Android TV I can view most things I can see on cable and more!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grego, Awesome! We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay
Good, not great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced another Sony TV with the X800H 4K, expecting at least equal picture quality. I was disappointed. My seven year old Sony 3-D TV had a much better picture, much to my surprise. I found I had to adjust the new TV to the vivid picture setting to get sufficient color and contrast and it is still not as good a picture as I had on the TV I replaced. In addition, the manual doesn't provide a great deal of information on how to make adjustments or sufficient detail on the functionality of the remote control buttons. I would not purchase this model again.
No, I would not recommend this to a friendGreat sound & picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, he knew all the answers and made the whole process very pleasant! Ordered the model TV I chose and told me when it would be delivered. It came a day early! Curbside delivery was quick!
I would recommend this to a friendTV Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales agent was very helpful. Offered a number of options and details concerning the TV's. The whole process through check out took approximately 15 minutes Very happy with my new TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Television,
We are happy that you love it! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality is excellent. Had a Samsung before and will never go back! Chromecast and AirPlay built in is very convenient. Games look great. A little pricey but definitely worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NiceOne, You've made an excellent choice! Good to know you appreciate the excellent picture quality of the X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Purchase of a Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase of my Sony tv was easy. Sale was assisted by a geek squad member who was available in the tv area. He answered all my questions and couldn't have been more helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonypurchase,
Awesome! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate the positive feedback and thank you for choosing Sony!
Regards,
David
Best TV ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV the image, all the programs this is an google OS so there’s all the applications you ever need, plus the Bluetooth feature is golden!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Lestat,
Fantastic! We are so happy to hear that you love the incredible picture quality, Android TV™ feature, great Bluetooth function, and superb performance of your new X800H.
With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you so much for your purchase and for choosing Sony!
- Romeo
We love our new Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Programs on our old TV screen looked faded. It had a Sony 43" screen. When the Geek Squad installed our new Sony TV, the screen colors were bright and clear. We needed the upgrade!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OurnewSonyTV,
Awesome! We're glad that you enjoy the picture quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased and satisfied with my new Sony TV , Sony Blue ray player and Sony Sound bar. Also the install and set up was first rate, the Geek Squad guys were the best, real pro's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nonameplease,
We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.
Regards,
David
Sony tv with great audio and graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot. Great audio. Sound good enough. Very bright though. But it was great to see at angles as well. A bit costly thou. wait till there is a great sale to get it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bikerz,
Thank you for the 5-star rating! We are glad you like the sound quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
Great Sony product is always
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this wonderful Sony television but after it was installed into my armoire I realized I could fit a larger one so I returned it and got a larger Sony TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iPhonesreenprotector,
That's good to hear! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!
Regards,
David
Sony Tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of Sony’s TVs you could ever buy. I would recommend it to a friend or family member. Sony does make some of the best TVs. I never had any problems.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PlayStation,
We are glad the television works well. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but having a difficult time connecting my Sony model HT-MT 300 sound Bar to it. followed the directions on hooking it up but cannot adjust the volume with the TV remote
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ezbowler, Awesome! We're glad to hear that you chose this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
We value your feedback regarding connecting this TV to the soundbar. In this case, adjust the BRAVIA Sync settings. https://helpguide.sony.net/tv/husltn1/v1/en-003/04-07_03.html
Thanks for sharing your feedback. Jay
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is a awesome product, have always had great service from Sony. My first I had for 14 years never had a issue, I gave it my grandson and he is still using it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ilsicilian, Awesome! We really appreciate you being a loyal Sony customer and helping to share the word about us. With your new X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Life like quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the 4K resolution this tv gives. Really helps bring my gameplay to life. Although this is an Android tv, the perks of Airplay makes me love this even more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryteteddy,
Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.
Regards,
David
This dishwasher has net all of my expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again this dishwasher has met all of my expectations the only negative thing I could say about it is that the information to printed literature that comes with it is kind of lacking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigGuy, we are glad to hear that the TV met your expectations. Our X800H is powered by our X1 processors reproduces more colors than conventional television. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life.
We appreciate all of your feedback as it helps improve the product. Should you have any questions or concerns, please let us know and email us at [email protected] and we'll be glad to assist you. Erin
4K TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Additional purchase made to have our gamer grandson to use with his new PlayStation 5. Excellent visual when the two are partner up. Great purchase for his future use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PS5Remote, Thank you for giving the product a perfect rating! We're glad to hear it works perfectly with your grandson's new Sony PlayStation 5. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam