Customer Ratings & Reviews
- Model:
- XBR43X800H
- SKU:
- 6400729
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.
This summary was generated by AI based on customer reviews.
All you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Love Sony products. Why would you need to spend a fortune when this tv works great. I'm very happy with my purchase and Best Buy was the "best buy".
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DBrawley,
We are glad you are happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Thank you for choosing Sony!
David
This dishwasher has net all of my expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again this dishwasher has met all of my expectations the only negative thing I could say about it is that the information to printed literature that comes with it is kind of lacking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigGuy, we are glad to hear that the TV met your expectations. Our X800H is powered by our X1 processors reproduces more colors than conventional television. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life.
We appreciate all of your feedback as it helps improve the product. Should you have any questions or concerns, please let us know and email us at [email protected] and we'll be glad to assist you. Erin
Disappointing for a Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with the quality of the picture and sound. The picture is not crisp and the speakers sound cheap. I have always had Sony trinitons and liked them. I was replacing a Samsung in the bedroom and was looking forward to having a Sony replacement. Not satisfied with this purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ds1312s,
Thank you for choosing and purchasing our Sony X800H.
We’re regret to hear that the picture and sound quality did not meet your expectations. We’d love to help you troubleshoot your problem by isolating your sources and understanding your connections.
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
Another Great Sony Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it's the best buy! I purchased a sound bar for it; but, if you're using it in a small room, it's unnecessary. What can I say, I'm a Sony guy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Warrenrdale, Fantastic! We're very pleased to hear you feel that the X800H is worth its price. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
TV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New to this technology as my last TV was purchased about 10 years ago. Love it and am still learning capabilities. Great value as compared with similar models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happywithbuy,
Awesome! We're glad that you like the smart features of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thanks for choosing Sony!
David
Good as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan of Sony. This is my third. The pic quality isn't as good as the higher series but I knew that going in. For what I am using it for (office) it is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lcboston22, Awesome! We're glad to hear that you chose this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay
Our TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV. The young man who helped us with our decision was very knowledgeable and helpful. We always get our electronic products from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lovebestbuy,
We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.
Regards,
David
A Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery, setup, and explanation of the operation of my Sony TV was on time, quickly accomplished, and explanation was clear. The Geek Squad did their job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmer, Awesome! We're glad to hear that you are satisfied with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay
Sony TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coupled with Sony sound bar and Sony blu ray JUST a GREAT package. First Sony but would definitely buy again. Only drawback Install instructions terrible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kool68,
That's great! We appreciate that you like X800H TV and thank you for purchasing our Sony products. I'm sure that this TV will be a great addition to your setup. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris
Another Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pleasant experience. The salesman I found was very attentive he was able to get us the product we were looking for. It was a quick in and out process.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyRocks, Awesome! We're very grateful for this positive feedback with this X800H TV and your experience with the salesman. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback. Jay
Gaming 4K TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for 4K Gaming. Used this in my bedroom. Not a fan of the Android OS too slow and clunky. Tv takes a long time to bootup. I disabled the Smart TV did not need it using the Xbox for streaming apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkNice, Thank you for the 4-star rating! We are glad to hear that you are happy with the TV. We have taken note of your feedback as it will help to improve our products. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback! -Carl
New television/sound at/DVR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with all the equipment so far and Robert from the Geek Squad was excellent. He did a great job and explained everything very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanM, That's awesome! We're glad to hear you're having a great time so far with your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Good Quality midrange 4K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good midrange 4K TV and one that finally fits on a nightstand. Esy to setup but like most technology today, we really need a user manual for properly setting a lot of the critical picture settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jghsony,
Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.
Regards,
David
Excellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clerk answered our questions and directed us to the TV that he thought would fit our needs. It did and we are very satisfied with the TV we purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimW, Great! Thank you for sharing such an excellent shopping experience. We are extremely pleased it suits your needs and expectations! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thanks for choosing Sony! -Jess
A Happy Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I would have purchased much sooner since my old tv was 10 1/2 years old and unbeknownst to me the technology had changed 10 fold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMART, we're glad you love our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
Great Price on Yamaha Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new receiver so my TV could be hooked up to my surround sound speakers. Excellent Yamaha receiver for a very reasonable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kathy, we're glad you like our product with your new receiver. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Android - UHG!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good, but had I done better research and known it was a smart Android TV, I would have never made the purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi texas1,
Thanks for the feedback. Android has been the name of the operating system from Google since 2015 and new updated versions since. We are on Android version 9.0 with 2020 models. For 2021 models the Android name will change to Google TV instead of Android.
Regards,
David
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Android tv from Sony and we love them both. Streams great if you're looking for a streaming TV.
I would recommend this to a friendSony 43'' X800H.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the price. Color accuracy excellent . Audio satisfactory. Limited inputs depending on your needs. Highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, That's awesome! Good to know that you appreciate this great X800H TV. We are glad you like the amazing picture and sound quality, and overall performance of your new Bravia TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for your purchase and for choosing Sony! -Jess
Painless TV purchase and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase guidance, delivery, and installation were all perfectly managed. I love my new TV and so happy with the process from start to finish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MGnCH,
We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David