Customer Ratings & Reviews
- Model:
- XBR43X800H
- SKU:
- 6400729
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.
This summary was generated by AI based on customer reviews.
Sony bravia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good television for a bedroom. I have had the tv for almost two years and haven't had any problems with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joel,
Thank you for the review! We're glad you like the television for your bedroom. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Sony TV - Beautiful picture but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new Sony TV has a beautiful picture. But down loading apps ~ software doesn't play nice (or at all) with Xfinity or Apple TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StillWashingDishes, We're glad to hear you like the picture quality of your X800H TV. We understand that the Xfinity or Apple TV is currently unavailable for you to download. Thanks for sharing your feedback. -Sam
Sony TV'S are the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV colors are awesome. Remote is easy to use. Smarts apps galore. Lots to play with if your into the Smart TV's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZiggyZo,
We are glad to hear you like the picture quality of the television. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
Sony X800H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another quality Sony television. A++++++. Great job Sony. Now make more PS5 consoles so the scalpers can eat a ?ick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DGB2,
We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. I bought this along with a Xbox series x. The games look awesome in 4K. This television is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy,
We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.
Regards,
David
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!!! Love Sony. This is for an elderly parent and she is very happy with gift we gave her for Christmas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Liz111,
Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.
Regards,
David
Pat's Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony was a display but it works excellent. I Would recommend buying displays to everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatsSonyTVforher,
Thank you for the 5-star rating and we are glad you like the picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Sony quality is #1
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 4K HDR TV is the best over the competition, a Japanese company with a lot of history.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GoodDeal, We're thrilled to hear you're enjoying the quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Love this TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Works well in our master bedroom! Just a smaller version of the Sony TV in the living room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaynaB,
We are happy that you love it! You’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you for choosing Sony!
David
Dead pixels a month in.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a month after owning this, a diagonal line of about 1/2” in length of dead pixels in lower center of screen. I’m outside of the return period so this should be interesting. Additional info which did not reduce any star rating, more an FUI for other consumers. This is the first Sony I ever had and the mounting points are so different than other TVs. Not bad, just inconvenient to my hardware. Also, the menus are so complicated, I only want to turn the TV on and the PS4 ends up turning on and not the TV after hitting so many buttons...these smart TVs really do too much for what I need because I’m not going to run all these internet and streaming features. Since when is the “On” button not turn a TV on?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB,
We are sorry to hear about this issue with your TV. Our apologies for the inconvenience that this may have caused. In this case, you can resolve this issue by following the applicable troubleshooting steps base on the problems from this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/articles/00032635
If the menu screen still displays the lines, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Outstanding picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very pleased with the curbside delivery and quality of the Best Buy employees and the product is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin
Clear, reliable images. Thank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony TV upholds the reputation of Sony: Reliable, clear images bring entertainment to our home. Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myfitbit, Awesome! We're glad to hear that you like the clear reliable images of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay
Sony delivers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Picture is incredibly sharp I am not using tv audio, have a sound bar Design is sleek.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DCBoston, Great! We're thrilled to hear you love the excellent picture quality and sleek design of your new Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my office, but have gamed on this tv and it was a great experience. I’d buy another one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heather,
We are glad you are happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Happy gaming!
David
My Sony Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant at first,but I am glad I took the chance & made the purchase...I very pleased customer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MySonyTv,
We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thanks for choosing Sony!
David
Clear, vibrant colors on the screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the picture resolution excellent, and I am discovering new electronic access that I have not had in the past.
I would recommend this to a friendNo software lag
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best entry to Sony product line with all the features and great Google TV operating software!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
Amazing! We're thrilled to hear you are enjoying your new TV. We always strive to deliver the best quality in our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! - Kris
good for gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv in my opinion is very good. I love that I can switch it to game mode and I can play my xbox on it with no delay.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boriat,
Great! We're glad that the TV is perfect for your gaming needs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony!
-Ralph
Very satisfied!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase so far. I did a lot of research before purchasing and I think it paid off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lindaf,
Thank you for a remarkable review! We're happy to know that we we're able to meet your expectation with our X800H TV. With this TV, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV excellent qualities only wish you could use headphones and TV speakers at the same time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, thank you so much for the 5-stars review! We are extremely pleased to hear you are happy and satisfied with the outstanding quality of our X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
To hear the sound the TV speakers and headphones at the same time, please follow the steps provided on this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/articles/00201347?model=XBR-43X800H&category=televisions-projectors-lcd-tvs-android-.
If you are unable to resolve your concern please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
Thank you so much for choosing Sony!
Sincerely,
Romeo