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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,365 reviews
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well am a truck driver and this tv is amazing to play my games off of would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler, Awesome! We're glad to hear that you appreciate the great picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv. The geek squad was super. I will continue to shop at best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytv,

      Very nice! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    5 Star TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV! Picture clarity is well worth the price! Sony always tops the list!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MKJA,

      Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best tv on market. They have great selection and never break.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LB2014, we appreciate your 5 star rating. Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. The feedback I received is that they are very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gift, This is a great gift idea! We're very grateful for this positive feedback and good to know that they are very pleased with the TV.
      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for Christmas gift and was priced right!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Up1to2,

      Awesome! We're glad you like the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv totally recommend shopping here again. Had a great shopping experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Faizan,

      Thank you for the recommendation! We really appreciate the time you took to share so many details about your experience with the XBR43X800H. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Love my new Sony 43" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE my TV I have installed in my kitchen on a wall bracket.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TVLOVE, We are thrilled to know that you love your new Sony Bravia TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Perfect for our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to upgrade our kitchen TV to a smart one. What a difference!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Treehouse, We're glad to hear that you chose X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had a little trouble, but got it sorted on quickly. Like the tv a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CJ49, Awesome! We're glad to hear that you like this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 4 out of 5 stars

    sony tv 43'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good tv but still new I have to way a little long to have a good opinion. What I said so far is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello xxxxxx,

      Thanks for the feedback. We are glad you like the television so far. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't, watched TV, yet I am confident, it will be worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marine1,

      For sure! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate the positive feedback and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    great... I am going to buy a second tv soon...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV... I am going to buy a second TV... SAME MODEL 43... REAL SOON... Thank You...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GrandPaJohn, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Sony_US

  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV meets all my expectations and customer services are excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      We appreciate the 5-star rating and we are glad that you are happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good things

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my android TV I find everything that I like in this device

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuy,

      We are happy that you love it! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    confusing to say the least

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no instructions on how it works (no manual) confusing if you have NO android.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi david,
      We do apologize for the inconvenience. The Manual and Help guide can be found our Sony support website. Please refer to this link https://helpguide.sony.net/tv/husltn1/v1/en-003/01.html
      We appreciate you feedback and will have this noted as we always strive to make this a better experience. Thank you for choosing Sony! - Chris Sony_US

  • Rated 5 out of 5 stars

    Superb picture. Amazing blacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was courteous and professional. Answered all my questioned. See above b

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Golfer, We are glad that you like the picture quality of your new Sony Bravia LED 4K TV. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great buy from best buy thank you very much for always great prices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonathan,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Worth ever penny

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever! Buy it. Beautiful & man loves it. I love Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gigie, We're glad that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a great product, one of which I have never been disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi whatwhat, Fantastic! We're thrilled to hear that you are loving your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US