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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,365 reviews
  • Rated 5 out of 5 stars

    Me and My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service and the Television were a Class Act...Love Curbside Service...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeTheBuilder,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice smart TV. Great resolution and variety of Google play apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mitch, Thank you for the 5-star rating! We're glad to hear you like the 4K UHD resolution, variety of Apps that you can download from the Google Play store, and overall features of your new Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv to have bought this tv to play video games and am impressed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi X1Sony, That's awesome! Thank you for giving the product a perfect rating! We're glad that your investment is worth it! It is nice to hear you're having an enjoyable gaming experience with your new X800H LED 4K Ultra HD Smart Android TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony tv, and I very satisfied after reading all reviews.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dawn,
      Wow! We're thrilled to know you are satisfied with your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I know the Samsung counterpart is cheaper but you pay for an experience with Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great and the clerk who helped me new all the specifics on the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi qualityTV,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Another great BUY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent purchase!!! Best Buy delivers on quality and price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoveMyWiFi, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you're enjoying the features and capabilities of your new Bravia TV! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Bravia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy experience was carefree professional very happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler,

      We are glad that you're happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony and enjoy your TV!
      David Sony_US

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Highly recommended. Always great service and fast shipping

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jake, Thank you for purchasing the Sony X800H. Good to know you had such an excellent shopping experience. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase all around - quality and size are exactly what i wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Love,

      We're glad that you like the quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony and have a nice day!
      David Sony_US

  • Rated 5 out of 5 stars

    No Complaints Here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV .. No Issues For Me At All. Definitely An Upgrade Over My Last TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KingaJones, Awesome! We look forward to seeing more of your reviews in the future. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick online purchase with next day delivery. Very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnLegeury, Thanks for the positive feedback. We are glad that you are very happy with your new Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Very Happy With This TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image and interface. Hassle free setup and maintenance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi technician4, Awesome! We're thrilled to hear you're enjoying the excellent image and interface of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 2 out of 5 stars

    bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv sony a week ago, I was making changes in the configuration, I bought high quality HDIM cables, I connected my HDIM through the ARC port of the Sony TV to my Denon, I reset the TV 3 times, and I could never avoid that the 90 minutes or about 2 hours the sound was cut off, I had to turn off the tv every one or two hours for the sound to come back, it is frustrating and all this happened after a sony update, although I am not sure that this is the reason for that the sound is cut every 2 hours approximately, is frustrating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, David,

      Thank you for choosing and purchasing our X800H LED Ultra HD Smart TV. This is usually not the case with our TVs. We are sad that you are having an audio issue on your new TV. You can follow the guide from this link to isolate the audio issue: https://www.sony.com/electronics/support/articles/00020051.

      May we contact you directly to assist you? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Sony Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X800H:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Perfect for a bedroom tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE other Sony TVs and they always have a great picture and sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bcn52, Awesome! Good to know that you like the picture and sound quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing this feedback! Jay Sony_US

  • Rated 5 out of 5 stars

    Great TV and great price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Love it so much going to buy another one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mel16,

      That's good to hear! We are glad you love the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    BOMB tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, glad we jumped on the sale price before it rose back up!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Staz,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visuals and HDR settings are top notch. Smart features are smooth. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new tube

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more user set-up info. How about a printed guide book/ manual??

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nopicstooffer, Thank you for purchasing this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We value your feedback regarding the setup of this TV. This TV comes with the operating instructions and a quick setup guide. Also, visit our support website for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/manuals/results?query=XBR-43X800H. Thank you for sharing this feedback! Jay Sony_US

  • Rated 5 out of 5 stars

    Great TV for a decent price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good 4k TV for someone looking for something a rung below top tier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mikeohshay, Awesome! We're glad to hear that you chose this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US