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Customer Ratings & Reviews

Your price for this item is $509.99
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Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,365 reviews
  • Rated 5 out of 5 stars

    Sony 43 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and believe I made the right decision to go with Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a new TV… recommend it..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello John,

      We appreciate the recommendation. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great television, wonderful picture and sound!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this television and would highly recommend it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Trumpetman, We are glad to hear that you are extremely satisfied with your new Bravia TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the feedback and for choosing Sony! -Vincent Sony_US

  • Rated 1 out of 5 stars

    The screen stopped working after two months...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV a little over two months ago expecting a reliable product that lived up to the Sony name. This is my second Sony Bravia, the other was their first-gen “smart” TV, which coincidentally is still going strong but, I wanted a newer one with better streaming options. This TV worked great until this morning. I turned the TV on and nothing appears but the sound works, as I could hear the TV. The screen is just a pale blueish, grey with no picture.... I suggest exploring other options when buying a new TV and not just relying on a brand. Consider purchasing a different brand from a different store. Two months of service is garbage, it’s crap for both the manufacturer and the retailer. I loved the TV when it worked and maybe I just got a faulty one. Just be aware that you may get the faulty one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dadbod,

      Thank you for choosing and purchasing our Sony X800H LED 4K Ultra HD TV.

      We're sorry to hear this isolated issue of this TV. We’d love to help you troubleshoot your problem by isolating your sources and understanding your connections. We recommend following the troubleshooting steps from the link below to isolate this issue.
      https://www.sony.com/electronics/support/articles/00019675

      Your TV comes with a 1 year warranty so we will also assess if a replacement is necessary.

      May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X800H

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest 4k TV ever. Awesome visuals and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, we're glad you like the picture and sound quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Care-Free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Care-free delivery & set-up! Jonathan even left ‘phone number to call if a problem!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonySuperb,

      Very nice! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Sony, will be buying a new one for LivingRoom...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi McNchar,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Reliable quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony Smart TV that we have purchased from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happyrain, We are thrilled to hear that you are enjoying the great picture and sound, and easy setup for your new X800H 4K HDR TV! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Colin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and excellent service we're very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer,

      We are glad you're happy with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is also a tv I purchased for my toolbox. Great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi APPLEROCKS, awesome! We are delighted to hear you are happy with the overall performance of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best TV I ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv replaced my 10 year old LG tv, and it was worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, welcome to Sony! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Rated 5 out of 5 stars

    Greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is that I received the best Service available.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatest,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV picture. Sets up easy. Good value for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoodTV,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Nice TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image and quality in colors on this smart TV. I like the Google Assistant, it is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New smart TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV very happy brings me up to speed with technology

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Otter123,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoying it especially working with apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Review, we're glad you are enjoying our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great ...................... love it love it love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1234, Thank you for the 5-star rating! We're glad to hear you love your new X800H TV! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great picture nice smart apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with updated interface from our older Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi locus, thank you so much for the 5 Star review! We are really delighted to hear you are happy and satisfied with the amazing picture quality and outstanding features of our X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony 43 in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV, and I am very happy, it works very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Peter, Thank you for purchasing the Sony X800H TV! Good to know it works very well. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and very user friendly! No complains.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Javy151120091972,

      Thank you for the 5-star rating! We are glad you like the picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US