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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,365 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and very user friendly! No complains.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Javy151120091972,

      Thank you for the 5-star rating! We are glad you like the picture quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate your time to share your experience with the remote control. Please be assured we take this feedback very seriously and continuously strive to improve our products.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but needs composite/component connections.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quality, Thank you for giving the X800H a perfect rating! This TV offers a variety of inputs such as 4 HDMI, 1 optical, 1 composite video, 1 headphone out, and 2 USB ports. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan, and so far this TV doesn't disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susan,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but too much background sound so sometimes it can be difficult to hear peoples' talking.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackpot,

      That's nice to hear. Thank you for choosing Sony! ~Zac Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome super intelligent and has a built-in google!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony4k,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    great tv with great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and program. Great customer service as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buddy, Awesome! Good to know that you appreciate the great customer service when you purchase this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Sony_US

  • Rated 5 out of 5 stars

    Good product so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price and value. Good customer service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frog, Awesome! We're glad to hear that you appreciate the great product for price and value of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    AMAZING SECOND COMPUTER MONITOR SET UP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for use of a second monitor for a laptop

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONYBALLER,

      Thank you so much for the perfect star rating! We are really thrilled our X800H 4K HDR TV suits your needs and expectations. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Sony might do better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I'm expecting more on this tv Im not that really satisfied with the blend of colors even though you manually do it your self. The built in speakers sound is just too flat for me you need additional sound system to appreciate it (like sound bar). But so far it's ok, no problem on connecting online and it runs smoothly.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FASTCHARGING,

      Thank you for the feedback. We really appreciate the time you took to share so many details about your experience with television. Please be assured we take this feedback very seriously and continuously strive to improve our products. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    The Very Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Bravia TV and I just love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eveline,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this t.v , especially the remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mars, Awesome! We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Great hdr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second TV i own from sony never disappointed !!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mason,

      Wow! We can’t thank you enough for purchasing two! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! So glad we purchased the Sony Bravia!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol, Awesome! We always appreciate customers who take the time to give us their feedback. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. My husband and i love it. Best..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Printer,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe,the geek squad guy, was awesome....t.v. Is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sharongail, Awesome! We're glad that you appreciate the picture of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best TV, setting up any Bluetooth device is difficult also when playing with a PlayStation the TV likes to go to the home menu by itself also Spectrum TV kept popping on when I never set it up for that. Price was too high to have that many issues.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ruben,



      Thank you for choosing and purchasing our X800H Ultra HD Smart TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.



      The TV does not natively support Bluetooth audio out. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play Store. The television sometimes needs to be reset to refresh its content. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. After power reset, disconnect the cable between your TV and the Spectrum TV and then reconnect them. Make sure the cables are secure at both ends.



      For further assistance, please email the below information to socialsupport@am.sony.com or call us at 1-800-222-7669. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X800H


      We are sorry for the inconvenience and hope to speak to you to resolve this matter.



      Regards,

      David Sony_US

  • Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my product,it is everything I expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RENEE, We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Rated 4 out of 5 stars

    Sony - 43"

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV. The picture is not as bright and crisp as the Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV,

      Thanks for the feedback. You may change the picture quality of the TV depending on your preference. https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09.html With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good assortment and excellent tech representative.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susie,

      Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Installed by Skylar... Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Top-Notch service by Skylar and Glen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goofy, Good to know that you appreciate this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US