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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 43" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many praising its crisp and clean display. The TV's easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about the remote control's intuitiveness and a few have reported screen issues or a short lifespan, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,365 reviews
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Best tv in this price range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the expensive side but excellent tv, I have tried other brand but always end up with a Sony, this model have an ip panel, not as sharp as my 900f but excellent colors and viewing angles perfect for my bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Antolin,

      Thanks for the feedback. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An excellent update from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 43-inch Sony Bravia, replacing an 11-year old model that was still working fine - I just wanted to move up to a 'smart' TV and all the new functions it offers. The new TV has met all my expectations. Wonderfully crisp image, good sound, and direct connection to many apps. I haven't even begun to explore the android assistant functions. There was one criticism I read online before purchase, which is that the picture fades somewhat when viewed from side angles. This is in fact the case. But it is not a big issue for me, as the TV is used in a bedroom and we watch it pretty much head-on, not from the side. Overall, I am delighted with my new Sony Bravia, and I expect I will get at least as good use from it as I did from my pervious one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi seosamh,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great little TV/large monitor for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a monitor for zoom sessions. Great 4K TV for the price, easy to set up and use. I also wanted to have access to my DISH service, so this TV has the DISH Anywhere app built in since it's based on Android.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi minersview, Awesome! We're glad that you appreciate this great X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love SONYs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV proves once again SONY makes the best TVs! The color, clarity, sharpness , etc are superb on this TV. Set-up is very easy as the on screen cues are easy to follow!! Best Buy’s price makes this TV easy to afford !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dennis,

      Very nice! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Camera Compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color quality. Easy to set up and operate. Have had Sony TV's for years with no problems. Only needed to purchase an updated model TV due to our new security camera system not compatible with our older TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDGreen,

      Awesome! We're glad you like the picture quality and how easy the TV to operate. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    the brand is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after meeting a salesman he felt sony was better than Samsung that I already owned. The picture quoted is great and the color are vivid. I love everything about this television. My only downfall is occasionally you can not get cable channels and only a blank television will show.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Romomofmany, Awesome! We're glad to hear that you love everything about this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Regarding the no cable channels issue, you can check and follow the link below to isolate this issue. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/articles/00023587
      Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price, so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't own this unit for more than 6 weeks, so it is too early to review it, So far i can tell that the picture is very good, but the brightness has been maxed out and sometimes I would like to get more of it. I could not find any "power saving" feature to increase the brightness, as suggested by the SONY team elsewhere and I cannot find the original suggestion to follow their instruction. Overall, I would rate this SONY unit as superior to all others in its class excluding its longevity, obviously. The feet on this unit are a problem, though, I had to buy a separate TV stand to mount this TV on, because the feet that come with this TV were just 1" short of my original stand where the old Samsung 40" was originally perched.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newbear,

      Thank you for the feedback. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great Picture/ Buggy Game Mode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. I purchased this for use with an Xbox series x and gaming pc. Unfortunately I had to return this unit due to this models known issue with its game/ low latency mode. Even though the input was set as game and the picture mode set to game mode, every time the tv powered off the input lag for gaming would be horrible until the picture mode was changed out of game mode and put back to game mode. Sony seems to be aware of this issue and many review sights have mentioned it. If Sony can fix this issue with a firmware update the tv would easily receive 5 stars for its price point. For someone buying this tv for gaming it is a deal breaker. I would recommend this tv to someone who is not concerned with gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thoffman610, Thank you for the feedback on your experience with your X800H. We regret to hear that the unit had to be returned. This is usually not the case for our TVs nor the experience we want you to have.

      We do recommend checking out our X900H and Z8H models that support the 4K 120 timings feature which is perfect for next-gen gaming consoles and gaming pcs.

      I hope you consider our Sony products in the future. Thank you for sharing your feedback.

      Regards,
      Sam Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked great and great picture, easy set up this is my 2nd Sony and happy with the picture quality, I would rather pay a little more and get a quality tv, that’s why I picked a Sony brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi White,

      Wow! We can’t thank you enough for purchasing two! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the purchase!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Quality T

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build, easy setup and configuration...quality picture. As with all GoogleOS TV's it can take a while to boot up/start but it has all of the smart features/apps you would want. Seems more solid in terms of construction than the equivalent Samsung build.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HittR,

      Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of your sales staff @ our local store we purchased this TV. We were told this company makes a good motion chip for watching sports programs. my family has found that to be true therefore, we are very satisfied with this product. It's also a great size for our room of use in our house! However, on May 27, 2021 @ 11 AM our unit lost voice or auto sound reception for the 1st time after working just fine for about a month. Called our cable/satellite provider about this issue they were able to reprogram our receiver/DVR box. Now this electronic device is working fine again. It's frustrating to have these types of devices or tools smarter then your customers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Country20, we're glad you and your family like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Sony 40" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this same tv for our living room and decided to go with this one for the sunroom. The size is perfect for our room and the Sony is one of the best. We have had no problems with it and love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony40tv
      Awesome! Thank you for purchasing another X800H TV. We're happy to hear that you love it and fit your home perfectly. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great picture great features I love it BUT 2 times I’ve had to reset the tv to factory settings and start over cause apps were not working no sound and glitches other than that awesome set

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeropup,

      We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was perfect, what was really convenient was the stand being in the middle as opposed to the sides , and it fit perfectly on my sons dresser. Great quality and all the apps run perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AceT,

      Awesome! Good to hear it fits fine with your setup. Also, we are glad you like the quality of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pleasantly pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. Easy to navigate the apps to watch what you want. Very happy with our purchase. I would recommend this TV if this is the size you're looking to buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Silverflhx,

      That is nice to hear! We are glad you are happy with your purchase. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow awesome almost OLED good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know the old saying you get what you pay for well it always seems to ring true I tried to be cheap so I got an LG for 250$ same size same 4K but this tv far exceeded the performance of that one but the price is 500$ it’s better in every way the picture looks almost OLED and the android operating system is just better so easy to use the processor is way faster and did I mention the picture oh yes I did but it is that good it may be the addition of Dolby vision I don’t know but it just looks perfect even dvds look great and that is hard to do on 4K screens but the up converter is great if a 43inch tv is what you need this is the one to buy it just looks better than all the rest

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeropup123, Thank you for this amazing and detailed review of your X800H TV! We're glad to hear you appreciate the picture quality, ease of use, and overall features of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 43" Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 43" TV is the just the right size for my apartment. The colors are quite brilliant, the picture is very clear, it’s easy to hook up to cable box, sound quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV,

      We are glad you like the picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had just bought a Samsung 6 series,43" that had a superb picture on it, it was like you were on the set with the actors on in the landscape on a nature show, the picture was that real -but just a short time later lightning got it & the DVD player & several other appliances. To fit the space we needed the Sony was what was available. We'd heard many good things about the Sony, we were impressed by that. Plus it had the specs we wanted. The salesman also said it was the top of the line and was on sale! Usually I believe $699.99 & I think we got it at $599.99. Hook up was more complicated that we thought. It was a darker picture & had to turn we turned the bright setting all the way up. It was NOT the quality we'd expected. I'm getting messages all the time about updating & other things that I have no clue what it's talking about! I wish now we would have waited & got another Samsung!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fiddledeedee, welcome to Sony family! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great 43" TV Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy that I've purchase the SONY 43" 4K UHD X800H from Best Buy. The picture quality is the best ! Color is excellent ! Highly recommend !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chagio13, Awesome! Good to know that you are happy with your purchase. We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.Jay Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great second tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony Televisions. We had our first Bravia for over 10 years. We still have our second. This is a great family room tv or second tv. Perfect size. Great picture. Only complaint: cannot get both Bravias to register bluetooth Sony speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark,

      Awesome! We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      We appreciate your review regarding the Bluetooth function of this TV. This TV supports Bluetooth Version 4.2; HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/SPP (Serial Port Profile). TVs that support the A2DP Bluetooth profile can connect with Bluetooth audio devices such as headphones or speakers. For compatibility information, refer to the link below.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-43x800h/articles/00186140


      Thank you for sharing this feedback and for choosing Sony! Jay Sony_US