Customer Ratings & Reviews
- Model:
- KD43X80K
- |
- SKU:
- 6499743
Customer reviews
Rating 4.8 out of 5 stars with 432 reviews
(432 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers appreciate the 43" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing crisp, clear, and lifelike images as a major highlight. The ease of use and setup process also receive praise, along with the intuitive smart TV functionality and user-friendly remote control. Many reviewers found the color and contrast to be excellent. The price point is also frequently mentioned as a positive aspect, offering good value for the features included.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for our purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and Sony is always great quality with great customer service. Mounted this on an existing wall mount in an extra bedroom. Easy to setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Virginiamom, Thanks for sharing your awesome experience. We are glad you like your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It the last 5 years i've owned a samsung LED UHD HDR TV and 2 different LG UHD HDR TV's. Not one of them could even hold a candle to this tv. The only problem I have with it is when I use dobly vision hdr on my xbox series x it seriously lags my game play compared to game mode. And after you play with game mode everything seems seriously lagged. But other than that the tv is a perfect tv with a crisp display.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hax3r405, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with the lag on your TV when gaming. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/articles/00160270
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Sony 43" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy our new Sony TV. Great price! The picture quality is excellent, and I would recommend that TV to anyone who was looking for a 43" TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Torino, That's awesome! Thank you for giving the product a perfect rating! We're glad that your investment is worth it! It is amazing to hear you're having an enjoyable watching experience with your new X80K LED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Perfect fit
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a larger tv with a narrow base. This tv was the exact fit. Tv works great and looks great.
I would recommend this to a friendRated 5 out of 5 stars
Sony 4K 43" Television
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent Sony 43" 4K television withDolby Atmos!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
43" Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a good clear and sharp picture. So far the only problem I'm having is sometimes the sound cuts in and out on ABC shows FBI Rookie. It doesn't do that all the time so not sure what the problem is. Love all the features that come with this Sony, The Geek Squad guys set it up so I don't have to have my Roku anymore. Everything is available through the Sony controller and pretty easy to access whatever I want to watch. I should admit I'm not really tech smart but so far I've been able to use the TV without calling my son or grandson's for help!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarjorieW,
Thank you for giving the product a perfect rating! We are sorry to hear you are experiencing some sound issues with your TV. Some of these issues can be fixed by simply restarting the TV. To do that, simply press the power button for about 5-10 secs while the TV is on. Also check that your TV is running the latest firmware for optimum performance. For instructions, please visit this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/downloads
Furthermore, please check the connected devices and verify the connections. Try to disconnect the cable from the playback device and then reconnect the cable.
Despite your concerns, we're happy that you like the excellent picture of this TV and easy-to-use design of the new standard remote which is also noteworthy. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Excellent Experience & Excellent Sony Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily found the Sony 43" Smart TV on the website. VSpecifications & availability were exactly what we needed. Pick up & customer service was facilitated quickly @ inside entrance of the store. Overall excellent experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MargaretT, Fantastic! Thank you for sharing such a wonderful shopping experience. We're so glad it meets your needs and you like everything about your new BRAVIA X80K. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Doesn't Fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, but I reluctantly had to return it. I bought the Sony 43" to replace a thirteen-year-old 32" tv. We have a console cabinet in a corner, so we are able to watch from two sofas. Our old set has a pedestal that swivels, so the screen is at an angle. The Sony 43" has two legs that fit on our 31" x 17" furniture piece, but we are unable to angle the tv enough without pulling out and angling the whole console, and it is somewhat larger than we prefer. In a perfect world, Sony would offer a tv that would be around 38"-40" and would have a pedestal base.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
We regret to hear that the TV was returned because it didn't fit your current setup. We appreciate your review about the design of the TV. Although Sony TVs don't have a stand that swivels, you do have the option to mount them with a compatible wall mount bracket that swivels. If you are looking for a small TV, you may want to consider the KD32W830K. Thanks again for sharing your review and we hope you consider Sony in your future purchase.
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
For the guest room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quality, and a great picture.. Like how many options we have for the internet..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeeOne, Great! We're happy to hear that you like the picture quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Beautiful picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Somewhat tinny sound. But very pleased overall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shelby, Thank you for sharing your honest review. We're glad that you are enjoying the gorgeous picture quality and overall performance of the TV. We also appreciate your feedback regarding the sound quality. Designed to complement the sound quality and slimness of the TV with its unique new shape, our X-balanced speaker drives movies and music with clear sound.
As a suggestion, you can configure various settings related to the TV’s sound such as sound quality and sound mode. Select the appropriate sound setting for your Google TV which best suits you. For more information on how you can enhance your listening experience check the Adjust Sound Settings on your Google TV.
The sound quality may improve if you change it in [Sound] under [Settings].
Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Sound]
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony Bravia on its own league
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of TV/LCD has the same future with different brands. But Sony is Sony and the rest are that: Brands! It might be expensive but this Sony brand it’s on its own league and period.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jfonseca, Congratulations on getting your new TV. We are glad that you like the TV features and amazing performance of your Sony X80K TV. You chose the best TV brand! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for commending Sony and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good bang for the buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good colors and sharp picture. The Operating System is a bit tricky to navigate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AjB1,
Awesome! Choosing this TV will definitely be worth it! We are extremely pleased to hear you like the incredible picture with rich, vibrant colors. We're sorry to learn you've been running into difficulty. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more details, refer to this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/articles/00256290
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Needed a second TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While there are comparable TV's for less money, I have purchased Sony products for nearly 50 years, and have never had issues or been disappointed in the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pentangle, You definitely made the right choice with this TV! Thank you for sharing such an excellent shopping experience. It's good to hear that you are satisfied with your purchase and you appreciate the outstanding picture and sound quality of this X80K LED 4K Ultra HD TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! Your loyalty means everything to us. -Jess
Rated 5 out of 5 stars
Great color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice replacement for Samsung that couldn't be repaired. Used Best Buy Warranty refund to purchase this item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Freida,
Fantastic! You've made a great choice! We are so happy to know your satisfaction with the incredible picture quality of the KD43X80K. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 43 inch x80 smart tv picture is spectacular. Colors are deep and vivid with the picture looking like 3d.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fksonyx80, Amazing! We're extremely pleased to hear our X80K LED 4K HDR Google TV meets your needs! It's wonderful to know you're having an enjoyable watching experience and you like the rich, vivid colors this TV delivers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is astounding, as is the audio for a set of this size. Earlier tried a different, lesser, brand and took it back because the blacks were more dark brown and picture just not as crisp. And Best Buy was great to deal with in the process. Would certainly recommend this to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Finickyviewer, Awesome! Thank you for sharing such a wonderful shopping experience. We really love to hear you are very happy with your purchase! Good to know you like the excellent picture and sound quality of your new X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony 43”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, great picture, easy to set up easy to connect and operate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buck, Perfect! We're so happy your purchase went well and you're enjoying the excellent picture quality of your new X80K TV. It's amazing to hear you find it easy to set up and you appreciate the intuitive Smart Google TV platform. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing our 43" X80K and for choosing Sony! -Jess
Rated 5 out of 5 stars
Smitty80
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV by SONY... Totally satisfied. Geek professionals installed it and explained its features. Greatguys...
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Smitty80! We're glad that you are impressed with your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! -Craig
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Easy to operate. Was easy to install. Color is great.sound quality is also great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eliz,
Thank you for the 5-star rating! We're glad to hear that you love the color and sound quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and graphics!the sound is constantly clear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizard,
Thank you for the 5-star rating and we're happy to hear you like the color and sound quality of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony and enjoy your TV!
Regards,
David













