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Customer Ratings & Reviews

Your price for this item is $145.99
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Customer reviews

Rating 4.8 out of 5 stars with 432 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers appreciate the 43" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing crisp, clear, and lifelike images as a major highlight. The ease of use and setup process also receive praise, along with the intuitive smart TV functionality and user-friendly remote control. Many reviewers found the color and contrast to be excellent. The price point is also frequently mentioned as a positive aspect, offering good value for the features included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 432 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    NEW TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new TV. Picture, sound is all around great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MYSECONDBRAVIA, we're glad you love the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is awesome. I love this TV! Definitely a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barbara, That's amazing! Glad to know you love your new Sony X80K TV! We're really delighted you're happy and satisfied with the superb Smart Google TV features and exceptional picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for upgrading to your new X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    A Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a smaller room. Great size and the quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denise, Amazing! We're truly delighted to know this was a great purchase for your small room and you are enjoying the outstanding picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you purchasing our 43" X80K and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. We are enjoying the TV set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geeksquadreview, Excellent! Thank you for the awesome feedback! We're glad you're enjoying overall picture quality and you're having an enjoyable watching experience with this great TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great picture. Great for the bedroom. Sony is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great to hear that, Leroy! We really love to hear you're very impressed with its incredible picture quality and it works well in your bedroom. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for leaving us such a wonderful review of your new X80K TV! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that is getting used by us and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryS, Thank you for taking the time to write such an amazing review of your experience with your BRAVIA X80K. We're truly happy to hear that you and your family enjoys the amazing picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. Beats my old Samsung hands down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldmanRiver, Thank you for sharing this amazing review of your BRAVIA X80K. We're glad to hear you appreciate the excellent picture quality and overall features of the TV. And good to know you've seen the overall improvements of this TV over your previous TV model. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 Aug 2022, I'm satisfied with the picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenny, Awesome! We're pleased to hear you like the great picture quality of your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautilful. The TV legs are hideous.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MaryM,

      Thank you for the 5-star rating and we're glad you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great incredible product awesome quality i love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjjj, Thanks for sharing your 5-star review and impressive experience with your new X80K TV. We're truly happy to hear you love everything about this TV, especially the excellent picture and amazing performance of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the quality of the picture of a Sony tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mydaughter, Awesome! Thank you for choosing our X80K TV. We're glad to hear that you appreciate the beautiful picture of this X80K LED 4K Ultra HD Google TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your feedback and for trusting Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    Didn’t come with any parts like it was supposed to

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the open box in excellent condition should’ve had all original parts. It came with no feet, no parts to hook up to be mounted on the wall and no booklet.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAMarino,

      We're sorry to learn that the unit didn't come with stand and manuals and we apologize for the inconvenience this may have caused you. The TV is shipped with screws attached to the rear of the TV for wall-mount attachment. However, you will need to purchase the mounting bracket separately.

      To best assist you regarding your concern, please contact your dealer/store. If you need further assistance, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X80K.

      Manuals are also posted on your model support page. Instruction manuals and user guides are available for most Sony products. To download a manual, refer to this link here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/manuals
      After the manual or user guide has been downloaded you can use your printer to print the either the entire document or just selected pages. You may also save it to your smartphone.

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, color is sharp. A little bit of a learning curve when turning on. Smart TV tends to revert to the Home Screen instead of the cable co we use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVreview,

      We're thrilled to hear you are overall pleased with the amazing picture and performance of your Sony X80K. Depending on the TV settings, the Home screen will be displayed when the TV is turned on. If you change the following setting, you can change the screen that is displayed when the TV is turned on to the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV.

      Press the (Quick Settings) button on the remote control, then select [Settings] — select [System] — select [Power & Energy] — select [Power on behavior], and then select [Last input].

      The next time the TV is turned on, the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV will be displayed.

      Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    SONY tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, Still trying to master how to get in and out of streaming. The TV itself, which is in my bedroom, I would give an A+.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Mnor! We're thrilled to hear you are overall pleased with the impressive performance of your Sony X80K. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your awesome feedback! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this tv for a few days and I see that the resolution is good, it runs smoothly and I love its remote control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, We're very happy to hear you are overall pleased with the performance and picture quality of your Sony X80K. Gla to know you like its new standard remote with simplified buttons and easy to clean. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for upgrading to your new X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Open Box issue

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box but it has a crash down/auto restart with weird loud sound issue that’s been happening quite a lot. the quality of picture/sound is superb. I would rate this 5 star if the crash down issue/auto restart wasnt present.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RommelE,

      Thank you for choosing and purchasing our X80K Series LED 4K HDR Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. You may find this article helpful on how to resolve your issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/articles/00202018?cpint=spt-tv_triage_00200862_restart

      We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/articles/00028577

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X80K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    43” Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has been a part of our history. Past Sony products have always proved to be high quality and provided excellent service. Our new Sony is proving to be that same reliable product we have depended on for years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Macon, Awesome! Thanks for sharing your 5-star review and impressive experience with your new X80K TV. We're truly happy to hear you appreciate the excellent service, and you like the amazing quality, and exceptional performance of our TVs. You chose the best TV brand! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We really appreciate you being a loyal customer and helping to share the word about us. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Family room tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, but poor connections to cable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetiredandChallenged,

      Thank you for upgrading to your new Sony X80K. It's good to know you like the overall picture quality of the TV. We appreciate the feedback regarding the poor connections to cable. If high resolution HDR pictures are not displayed, refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-02_30.html

      You may also refer to this link on how to perform network diagnosis if your Google TV can't connect to the internet: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/articles/00184280

      If you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is perfect for our space, and the installation by The Geek Squad was done without a hitch. The young couple who came to install the TV were friendly and helpful. They gave us tips for using the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patches, Great service! We're also glad that the TV fit perfectly your space. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Guest Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV while my aunt was visiting. I had an installer who was absolutely awesome very proficient and quick. I enjoy the Sony TVs and that is the only TV that I purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rugbydew, That's fantastic! We really appreciate your superb review of the X80K. We're happy to hear those positive remarks. It's good to know the installation went well and it looks great in your guest bedroom. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! Your loyalty means everything to us. -Jess Sony_US