Customer Ratings & Reviews

Hi Phone, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your X80K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying having an enjoyable watching, gaming experience, and you like the overall performance of this TV. It's good to know your investment is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess

Hi Gigi, That's great! We're very pleased to hear you are enjoying all of the features and capabilities of your new Sony X80K TV! We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your wonderful review and for choosing Sony! -Jess

Hi RickG, Thanks for purchasing the 43" X80K. We're delighted to hear you are overall pleased with the features and performance of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess

Hi Jgrier11, That's fantastic! We're extremely pleased to hear you're enjoying everything about your new X80K TV. You’re now able to enjoy immersive, engaging cinematic surround sound experience in your home. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your awesome feedback! -Jess

Hi Zubekakkin,

We regret to hear it didn't come with the remote control and cables. This is definitely not the customer experience we want you to have.

We want to make sure you’re taken care of. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.

if you still have the unit, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K:

We are sorry for the inconvenience and hope to speak to you to resolve this matter.

Sincerely,
Jess

Hi SharonT,

We regret to hear that it hasn't performed to your standards particularly with the picture quality of this TV. The quality of the source is also a big factor in getting an excellent picture quality. Having said that, picture mode settings provide preset adjustments for the type of picture you are viewing. Picture settings also allow a wide array of changes to color, contrast, clarity, and brightness that can improve the viewed content on your Google TV.

Blurry image or after-image issues may occur depending on the scene. To sharpen the image, set Random noise reduction to Low or Off. If issues still occur, try to adjust the picture settings such as Sharpness, Contrast, etc.

The picture quality may improve if you change it in [Picture] under [Settings]. For more information, please visit the link here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/articles/00263533

If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Issue:
Sony TV Model Number:
Additional Information regarding your experience with the X80K.

We are sorry for the inconvenience and hope to speak to you to resolve this matter.

Sincerely,
Jess

Hi Rich091M, You definitely made the right choice with this TV. We're truly delighted to hear that your purchase went well and you like the smart Google TV features. It's wonderful to know you find it easy to setup as well as easy to use. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your awesome review and for choosing Sony! -Jess

Hi RAFHOU, Thank you for the awesome feedback of your X80K LED 4K Ultra HD Smart Google TV! We are thrilled to hear you are enjoying the very good picture quality this TV delivers. Good to know you like the ease of setup and huge range of apps from Google Play Store that make your life more fun and entertaining. At Sony we strive to put forward the best possible products for our customers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess

Hi ZiggiMom, Excellent choice! We are glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and for the 5-star rating! -Carl

Hi ELDDC822, Choosing this TV will definitely be worth it! Thanks for purchasing couple of our Sony X80Ks. We're really delighted to hear you are very satisfied with the exceptional picture and sound quality of the X80K. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for the 5-star rating! -Jess

Hi User589497, Thanks for the positive feedback! We really love to hear you are very satisfied with your purchase! Glad to know you find it easy to use and you are enjoying the exceptional picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 43" X80K and for choosing Sony! -Jess

Hi Rinacio81,

Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the picture color quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

-David

Hi Peppermint, That's fantastic! Thank you for giving the product a perfect rating! It is amazing to hear you are having an enjoyable watching experience with your X80K LED 4K Ultra HD Smart Google TV. We're also glad that you find the TV stand easy to install without any tools needed and you like the amazing picture quality this TV delivers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this incredible feedback and for choosing Sony! -Jess

Hi User297550, Awesome! We're so glad to hear your are having an enjoyable watching experience with your BRAVIA X80K and you appreciate the rich, vivid colors this TV delivers. Good to know your investment is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess

Hi JayEdward, Amazing! We're so glad to hear your are having an enjoyable watching experience with your BRAVIA X80K and you appreciate the excellent picture quality this TV delivers. Good to know it works very well with your old amplifier. You’re now able to enjoy immersive, engaging cinematic experience in your home. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess

Hi Penelope, We're glad to hear that you are happy with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony. Jay

Hi User161699, You definitely made the right choice with this TV! We are really delighted to hear you are satisfied with your purchase and you like the Smart Google TV features and impressive performance of your new BRAVIA XR X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for the 5-star rating! -Jess

Hi Sophistar, That's amazing! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional picture quality of your new X80K TV. It has a new standard remote with smaller, sleeker, less buttons, easy-to-use design that is effortless to clean. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for upgrading to your new X80K and for choosing Sony! -Jess

Hi MRASHFORD,

Great! We're glad that you are enjoying the picture quality and user-friendly functions of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

-Ralph