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Customer Ratings & Reviews

Your price for this item is $145.99
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Customer reviews

Rating 4.8 out of 5 stars with 432 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers appreciate the 43" Class X80K LED 4K UHD Smart Google TV's exceptional picture quality, citing crisp, clear, and lifelike images as a major highlight. The ease of use and setup process also receive praise, along with the intuitive smart TV functionality and user-friendly remote control. Many reviewers found the color and contrast to be excellent. The price point is also frequently mentioned as a positive aspect, offering good value for the features included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 432 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear pictures, but easy-to-use except problems the remote has no direct selection of numericsbuttons

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EndeshH, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV Replaces Old Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying my new TV. Picture quality and sound are pleasing to me. I don’t like the Google start up screen that delays getting to the TV. I use both the Sony TV remote and my FIOS remote to operate the TV which is not ideal but I live with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbeD3,

      We're delighted to hear you are overall happy with your purchase and you are enjoying the features, especially the incredible picture and sound quality of this TV. Your feedback regarding the Google start up and using both TV and FIOS remote is extremely important to us and is very much appreciated. In case you did not know, connecting your streaming devices via HDMI cable, and enabling the Control for HDMI (HDMI-CEC) on your streaming devices and BRAVIA sync function on the TV provides control functions between different A/V devices. It allows you to control CEC compatible devices with one remote control.

      For more details about the BRAVIA Sync function, please visit this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/articles/00161073

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your feedback! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TYPICAL SONY QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PICTURE QUALITY AND COLOR ARE OUTSTANDING, BRIGHT AND VIVID WITHOUT BEING OVRT DONE. SOUND QUALITY IS FAR ABOVE OTHER TVS I HAVE OWNED. HAD TO USE SOUND BARS ON OTHERS. NO NEED FOR ONE WITH THIS SET.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SATISFIED, Thank you so much for purchasing our BRAVIA X80K 4K TV. We are extremely pleased to hear you are having an enjoyable watching experience with this great TV. We always strive to deliver the best quality and great experience to our beloved customers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good decision, doesn't disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony rarely disappoints and that is no exception for this tv. Color and clarity are excellent, apps are easy to access. We also use this tv for security camera viewing and it is excellent for that too and it is easy to switch from security camera viewing to tv viewing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Optimist, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of your BRAVIA X80K. Good to know you find the app easy to use and it works great when switching from security camera viewing to TV apps and inputs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Follow the directions and it works perfectly. Installed in about 50 minutes using two people. Wall mounting was simple but does need two people to prevent possible damage to the tv. Picture is perfect and as good as the larger units.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AverageJoe,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV. It's also great that you had an easy time setting it up. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for office or smaller bedroom!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these TVs. They are perfect for an office, or small bedroom. As a bonus, they are easy for me to install, and move around to a different room if I need to. I am a long time Sony loyal customer and these don't disappoint. Great pic, Great sound, easy connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SSDOG, Perfect! Thank you so much for giving the product a perfect rating! We really love to hear you are having an enjoyable experience with your X80K LED 4K Ultra HD Smart Android TV. It's wonderful to know you like the exceptional picture and sound quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Replacement Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace my 32-in Roku that was 5 years old. The Roku still worked but it would power off and on by itself so I replaced it. This Sony 43 inch is very similar to the 65 in Sony I have in my living room. Great picture, nice sound, and tons of features. I really like the home screen and the functionality of the set so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyQuality, That is great! Thank you so much for the 5-stars review and for sharing your awesome experience with our 43" X80K TV. It's amazing to hear you like the overall features of your new BRAVIA TV, especially the excellent sound and picture quality. At Sony we strive to put forward the best possible products for our customers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    X80K 4k Sony outrageous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked Sony, especially the Bravia, but since I’ve made a purchase at Best Buy, I decided to buy the Sony Bravia, smart TV. It was recommended to me through a friend. It’s one of the best TVs I have ever bought it with money well spen definitely five stars. What else can I say awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pjluv1958, Thank you for your continued trust you put in our brand! We always strive to deliver the best quality and great experience to our beloved customers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! Your loyalty means everything to us. -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited it is easy to use. the sound and picture are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertaT, Great! Thank you so much for choosing our BRAVIA 43" X80K. We're glad to hear you love the great sound and overall picture quality of the unit. Good to know you like the ease of use and your investment is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best smart TV on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a TV I highly recommend Sony XBR model TV's. We purchased an OLED in a 65" and liked it so much, we replaced two low end Vizio TVs with this model. The Google TV OS works great, its recommendations are spot on and the picture quality is fantastic. If you're thinking about, just do it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyF, Thank you so much for choosing and purchasing Sony X80K LED 4K Ultra HD Smart Google TV. We're really glad that this TV works fantastic so far and you like the smart Google TV features. Choosing this TV will definitely be worth it! We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the 5-star rating and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Stream everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set up, and outstanding for streaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelA, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great overall performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and nice compact remote with voice control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Mike! We are glad to hear that you are happy with the picture quality of your new Sony TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little extra tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small tv. Mounted outside. Bright enough and loud enough for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony smart TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV with a great picture!. One thing I don't care for is how the remote control's direct tune method is a little more cumbersome than in the past, and certain apps don't show in prime as they did with my last Sony. MLB for example. Also the power button is dark, and easily missed in low light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erphy,

      We really love to hear you are pleased with the exceptional picture of your BRAVIA X80K 4K TV. We also appreciate your feedback regarding the remote control's direct tune method. We're sorry, but the X80K models remote doesn’t come with a backlight, it has a new standard remote which features a simple, easy-to-use design that is effortless to clean. Also, the video content depends on your subscriptions to the streaming apps. Please make sure the app is updated to the latest version. For more about the features/offers on MLB, please refer to MLB app support site.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality image, great noise, power economy tv,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good all around

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around performer. Using this as a bed room set and its been perfect. Considering getting another one to use in my home gym area. Very good picture quality and app performance. Would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnB, That's really cool! You definitely made the right choice! We are truly happy to hear you are enjoying the amazing features and excellent picture quality of this X80K TV in your bedroom set. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for bedroom.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this TV may be too big for my bedroom, but it was not. It is mounted high on my wall and it’s so easy to see while laying in bed. The picture is awesome.  what can I say? Sony makes an awesome TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jdeej,

      That's amazing! We are so happy to know your satisfaction with the incredible picture quality of the KD43X80K, and that it perfectly suits your bedroom. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you very much for the perfect star review and for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Sony only television consumer for over 30 years. This version (X80K LED 4K UHD) is an excellent choice for our master bedroom. Great picture and good sound without the need for a soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bones, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for always choosing Sony!  -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good tv great quality good for gaming has a built in red dot which is cool runs pretty fast and does what I need. Only problem is I wish I knew I needed all my subscriptions with one email so didn’t have to create another profile for other subscriptions with my other email.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Smart TV, but not 100% perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible TV. The picture quality is top-notch and picture settings are easy to use and very effective. The sound quality of the speakers is very good too. I like the Google TV operating system--it takes getting used to, but it's worth it. I really like this TV and plan to keep it. But I have had a couple of issues. I use a sound bar with the TV and it connects fine with HDMI/ARC. But the TV 'forgets' it sometimes--even though the Bravia Sync is in place. The TV will switch from the sound bar to the TV speakers on its own and it can be annoying...especially when I often hear no audio when this happens, and I have re-establish the sound bar as the preferred audio device. The other issue has been a tendency of the TV to lock up, or freeze on occasion. When this happens, nothing can be done with the remote, or with the physical button under the screen. All I can do is unplug the TV, then replug it and it's back to norma. This happened three times during the first 2 weeks I've had the TV. A couple of days ago there was another system update on the TV and I'm hoping it has at least fixed the freezing issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mahler9,

      We're delighted to hear you are very amazed with the exceptional picture and you appreciate the Smart Google TV features and good sound quality of this TV. We're also sorry you've been running into difficulty. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV.

      As a workaround, you can set the Audio system prioritization to on. Press the Home button > go to Settings > Sound > Audio System prioritization. If enabled, this automatically switches the audio output to a BRAVIA Sync-compatible audio system when the TV is turned on. Additional troubleshooting can be found on this article: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80k/articles/00191214

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. Thank you so much for sharing your feedback!
      -Jess Sony_US