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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 864 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 864 reviews
  • Rated 4 out of 5 stars

    Steal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love open box shopping. There is an issue with the wifi connector, connects and disconnects on its own time. sometimes the sound skips and I have to turn off and back on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another winner from Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Has an excellent, crisp picture and the interface is fast and snappy. I really like the Google TV setup and the TV is very responsive when using apps. The sound is nice and clear for tv speakers. I’ve used it with Apple TV mainly and been very impressed with the quality of the 4K picture - exceeded my expectations. Image is also good with the PC hooked up and the xbox. Build quality is great as always from Sony. Just wish the remote could be a little smaller….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brevard161, Awesome! We're glad to hear that you appreciate the excellent, crisp picture and the fast interface of this TV. Good to know that you are happy with the performance of the apps and quality of the 4K picture of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture; very life-like. Easy to set up and use. This TV stands out when compared to other UHD TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gopherhockeyfan,

      Great! We're glad that you like the picture quality and user-friendly functions of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    LOVE THIS GAMING TV>:)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 43" X85J 4K TV 120HRTZ works great for gaming and streaming videos. Would buy it again and recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SnaggleTooth, We're glad to hear that you love this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Big dog Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home office (gaming)! Great picture and refresh rate is the best. Sony is the big dog.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Russell, Fantastic! We're very pleased to hear you like the great picture quality and refresh rate of your new Sony TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great 43 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a 43 inch tv. Bought to play xbox x on it and looks great in 4k 120hz.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vader4633,

      You made the right choice! We're thrilled that you like the picture quality and 4K120 Hz function of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for the price - google tv works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price, especially if you can find it on sale. I wanted a TV around 40" for a covered porch (did not need an official outdoor-rated TV). There aren't too many to choose from in this size that still have a good picture, variety of connections, and smart TV OS from one of the major brands. I tried the Samsung frame and an LG in this size/price point before settling on this Sony. It was far above the others in quality and features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timber, Awesome! We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Sony Bravia TV. Picture and sound works perfectly. Remote has voice witch is nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikman, We're glad that you are happy with the picture and sound quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Bang for your buck winner.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily most cost effective way to get a proper tv for gaming. Phenomenal picture and refresh rate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zach, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 3 out of 5 stars

    Misleading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the size and to use with the xbox x series. It's an awesome picture and keeps right up with the console no matter how much action is going on. Perfect in 4K and perfect in 120hz. Unfortunately, the ad and the salesman didn't tell me that the 4K and 120 hz DO NOT WORK TOGETHER AT THE SAME TIME. It's one or the other, changed in the tv settings. For $800, it did not work for me. I ended up going with the Azorus FV43U. Unbelievable. I cannot see how it can be improved on.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      We're sorry to hear about your concern. We apologize for the inconvenience. To support a 4K 120Hz signal from another device, you will need to set the TV HDMI Signal Format to an Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.

      Select Settings → Watching TV → External inputs → HDMI signal format.

      Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great TV for next gen gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly bought this TV for 4K 120 Hz on Xbox Series X and PS5 and it’s great for that. Picture is great too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandtB, We are glad you are having a great time playing Xbox Series X and PS5 with your new Sony Bravia TV. Your new X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this smart tv a lot, it has a very nice picture. Its easy too maneuver around the settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joeschmoe, We're glad that you like this Google TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture and simple setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and simply to setup. The 3 month trial for Apple+ TV does not work. Operation of streaming and TV is very simple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mbehrens, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. We're sorry to hear that the trial for Apple+ TV ended. You can enjoy more apps with this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice, simple to use TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Menu settings are easy to configure, picture quality is great and has several modes for Movies, gaming, etc. Bluetooth remote feels solid and has an actual numeric pad to switch between channels easily. Television is thin and light, good for wall mounting. CONS: Build quality and durability seems a bit questionable. There is some give in the back panel where its attached to the frame…I checked the store displays and it’s the same thing. You definitely need a soundbar with this TV as the audio from the built-in speakers is a bit weak!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rncharlie,

      Thanks for sharing your review and experience with the X85J. We're glad to hear those positive remarks. Your feedback about the design and sound quality is also greatly appreciated. Sound quality can be adjusted through the TV's settings. This may help improve the overall sound quality of the TV. Please refer to this link:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      We hope you continue to enjoy this amazing TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 43"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a fan of Sony products & this is no exception. Great picture, sound ease of operation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tf47, We're glad to hear that you appreciate the picture and sound of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clearest, easiest to use best TV I've ever owned!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I've ever owned! It has so many features and it is very easy to figure out how to use them. I am 73 and if I can do so can anyone. I love the extra bright contrast to make the images sharper to my aging vision. And if I am looking for anything, I just press the microphone button on the remote and ask for it .. and voila!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrWatson,

      Great! We're glad that you found the perfect TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Sony TV I really like it but it got destroyed in the hurricane Ian and it doesn't work now ask the store if they could replace it and they said no so my loss

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Good sound. Easy to use. Good all around TV for this size class with expectation of Sony reliability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reluctant, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 43' tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful features, great picture, sound could be better, east to use features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Review, We're glad that you like the pucture quality, sound, and ease of using the features. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Smart TV.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Easy to use. The picture is outstanding. Very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Artci, That's great! We're glad to hear that! Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thank you for giving the product a perfect rating! Jay Sony_US

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