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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 864 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 864 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv works great with my ps5, it automatically turns it on when I turn the tv on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Jhon,

      Thank you so much for sharing your wonderful experience with our X85J.

      We are really thrilled to hear you are satisfied with its amazing features like the Bravia Sync & superb performance when using it with your PS5.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 43 Smart Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, easy to set up and use. No complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony43,

      Amazing! We're glad that you like the picture quality and user-friendly functions of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good set for bedroom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set to replace an older Sony tv in my bedroom, pretty happy with it thus far. I was used to having tvs with limited abilities, so this is my first experience with a smart tv. Some of the settings are hard to find, but searching the internet for answers helped my figure it out. I was able to connect my cable box, Blu-ray player, and Bose sound bar to be controlled by the tv remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PyreHAWKE, Awesome! We're glad that you are happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, not consumer friendly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV . Sharp screen, very good sound, controls fairly easy to use. There are some unfortunate faults: 1. An unlit remote makes reading buttons difficult. 2. Terrible user manual. On line version is very good but it is no substitute for a PAPER version which is not included. 3. Software update assumes owner uses external speakers. 4. No controls on TV, All are on the remote or displayed on screen(no on/off switch for example). 5. In general, the TV is not senior friendly,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greystoke77, We're sorry to hear about your issues with this TV. We apologize for the inconvenience. You can find your favorite content faster than ever using the power of your voice. With Voice Search, there's no more complicated navigation or tiresome typing — you just have to ask. This TV has supplied Operating Instructions and Quick Setup Guide. For the latest firmware, you can go to Help > System Software Update > Software Update. You can check the reference guide on page 6/40, to check the buttons on your TV: https://www.sony.com/electronics/support/res/manuals/5024/e0aaf665a8dd1179013726d177835fa8/50248841M.pdf. If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage. I hope this helps! Jay Sony_US

  • Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality, HDR is good, software is fast!! much better than other brand, but of course it is a bit more expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dodge, We are happy to hear you are enjoying the quality of this TV.
      Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for sharing positive review. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products very satisfied after 2 years it still works very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great gaming tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for 4K 120 gaming. I bought the 43 inch for a room and it’s a perfect size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KingC! Awesome! Glad to hear that you found the perfect TV for your gaming needs! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    A steal for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever 4k tv and I was looking for something to use with my Xbox SX so it had to support 120hz and don't break the bankz. Buying this open box Tv really brought down the price. My only complains with it are that it didn't come with a remote or a box so it wasn't a great first week with it. Once I bought a remote online (just make sure to find the correct model) I was able to improve the rather dull gaming HDR image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NSK05, We're sorry to hear about what happened. We recommend contacting the retail store about your issue purchasing the TV.
      The BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing this review! Jay Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERTHING I was looking for in a new TV. great color and sound and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigFish, We're glad that you appreciate the color and sound of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No real flaws for the size and price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV if you are looking for this size. The features are there for the gamers, and the overall picture is crisp very little jitter or shudder once all the fake settings are turned off. The Google UI is well... Ad city, but if you want Android, that is what we are stuck with. This made the perfect Gym room TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Awesome as a monitor for my rig. 120hz refresh also a big plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomazz123, We're glad that you appreciate the picture quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Super nice tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because of the refresh rate. Great for gaming and action.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, We're glad that you purchased this BRAVIA X85J 4K HDR LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Powerful Flat Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great sound and user friendly features! The pixel image is excellent too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TLjack, we're glad you like the picture and sound quality of our newest product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great little tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv super clear picture easy to and connect to home network

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junior31625, That's great! We're glad to hear that! Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing BRAVIA X85J 4K HDR LED TV. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Completely satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Everything is top notch, picture quality, sound, remote control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leo13, We're glad that you appreciate the picture and sound quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very user friendly. Mounted easily onto the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyBravia, That's great! We're glad to hear that! Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony delivers again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV always deliver best natural color while watching regular cable contents as compare to other brands (My previous TV is also a Sony). While using this for streaming or playing 4K contents from a 4K player. You can tell how good the quality of the graphic is and smoothness. You can't go wrong with this TV if you are not going for OLED and/or wanting a TV smaller than 49".

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Movieguy,

      Thank you so much for the perfect star review!

      We are extremely pleased to hear you are satisfied with the exceptional picture & quality- especially when watching regular cable channels, streaming services, and 4K contents from a 4K player of our X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for purchasing our 43" X85J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K 120hz compatible with Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite some conflicting information online, yes this TV is capable of 4K 120hz - you just need to enable it in settings. (Change signal format to enhanced format). Good TV, not the best, but it’s really the only 4K 120hz 43” available anywhere right now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MLGPro, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. This TV supports features specified in HDMI 2.1. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear crisp picture, low glare. Using in a bright sunny room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jbws, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony X85J 4K 43 Inch UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. Very easy to set up and use even for one person

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dagrph, Awesome! We're glad to hear that you appreciate the picture quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for sharing this feedback. Jay Sony_US

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