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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 864 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 864 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good picture and brightness. Great for gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexG, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony Bravia for 20 years. When it was time to upgrade it was a no brained to purchase another Sony Bravia. Love this tv- picture is superior and set up was very easy. Only minor complaint is that the buttons on the remote are a little too small . Otherwise I am very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cj1951, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. We're glad that you love this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Gaming TV/Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a 27" Monitor prior to this unit and it ran great but I wanted something bigger and something to last me hopefully a few years. So I found the Sony x85j 43" and that fit what I needed not only to use as a PC monitor but also to use with my ps5 on 4k@120hz, PC quality is good & ps5 is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer2k1, Wow! That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Wouldn’t Choose It Again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it’s the best TV I’ve ever used. I’ve had to factory reset it 4 times, hard reset it about 20 times, and reach out to Sony Support 5 times; if that sounds like a headache to you, then maybe you want to consider another option. Granted many of the issues I’ve been experiencing likely have less to do with the TV and more to do with the Google TV operating system itself. I experienced a sleep timer bug that would immediately put my TV to sleep the moment I tried to set a timer (thankfully a factory reset fixed this, that would’ve been a dealbreaker for me). There’s also been numerous occasions when I’ve gone to turn on my TV and it simply does not turn on until I unplug it and plug it back in to the outlet (this is an ongoing issue I’m facing). My most recent ongoing issue is with Wi-Fi. I have fast and reliable 400mbps internet and get great coverage in my room, but for whatever reason the TV disconnects ever so often and the only solution is to do a full restart. If I had the choice to go back and choose another TV I certainly would, but this will have to do.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caleb,

      We're sorry to hear about the issue with the TV. We apologize for the inconvenience that this may have cause. Let's isolate and resolve this issue. Please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
      Case Number:
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to my PS5 and tweeked the settings a bit and it looks phenomenal! Just waiting for the PS5 VRR update. TV also comes with a ton of apps and streaming services. It’s built well and looks great in my room. I highly recommend for gaming, but it’s so a great streaming TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey LoneGamer,

      Amazing! We are really thrilled to hear that you are satisfied with the amazing picture quality- especially when playing your PlayStation 5, Google TV streaming feature, great built & stylish design, and overall performance of our KD-43X85J.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for recommending our X85J and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Amazing screen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen color is amazing. Great tv like it very much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Best 43 inch lcd tv out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, and audio too. Android tv is simple and easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lookingforgreatdeals, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is straight up awesome. The refresh rate @ 120hz means butter smooth pictures. 4k and HDR make everything look fantastic. Packaging was good, TV had no damage. Price is a bit high in my opinion. As for longevity, wait and see.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RegularConsumer, We're glad that you are happy with this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Hdmi, Picture quality

    Rated 4 out of 5 stars

    Sony 43"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, nice picture. It had the 3 HDMI plus ARC HDMI inputs I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony43TV, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for Bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the cheapest TV around but well worth the extra $$. So many video settings and easy to adjust for night-time viewing. Picture is crystal clear and sound also better than average for a small set. Had the Geeks mount on wall and totally loving it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobBob, Great service! We're also happy to hear that you love the picture and sound quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great as a PC Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Sony Bravia has been great - using as a TV or a PC monitor. Have not messed with the 4K resolution, but we have used the monitor with a laptop and the quality is excellent! Easy to setup and easy to use...recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyBraviaIsBravo, We're glad to hear that you appreciate the quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for the recommendation. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. Just set it on "Auto Picture" and it will always be the best. I was surprised that the sound was so great given the size of it and how many sets need a sound bar. You cannot go wrong with this set. Plenty of inputs in the back. We are very pleased!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Overjoyed, Congratulations! We are glad that you like the picture quality of your new TV. This smart, powerful, and beautiful TV is designed for all your favorite content. The BRAVIA X85J 4K HDR LED TV is powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So glad I chose this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was restricted by the cabinet this tv would fit into, and am super happy with the product. For the cost, I expected to be, and the set up, delivery, etc. was exactly what I expected. Rare, these days! The quality is super, and the remote, though a bit hard to get used to, is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blew, We're glad that you are happy with this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for gaming on the Xbox Series X. It looks and sounds great. Crisp and clear graphics, multiple feature and apps available, and overall a great television for gaming on. My only complaint is for the tech savvy person who wants to run 120hz. It is possible, but only at 1080p not 4K. It can run 60hz at 4K. Otherwise it’s awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuperNintendog, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. To set the TV HDMI® Signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable. 1. Select Settings → Watching TV → External inputs → HDMI signal format.
      2. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    4.5 stars. Brightness is not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a great TV, hard to adjust picture settings and not as bright as I thought it would be for the price. What made me get it for the price was the high refresh rate for gaming. The remote is nice and has a lot of smart features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CEVE, Thank you for the feedback on your experience with the brightness level and picture adjustment settings your KD43X85J. We're glad you like 120 hz refresh rate feature, intuitive remote control, and smart TV features of this TV.
      There are various settings that you can configure in [Picture] settings to increase the brightness and contrast level to improve the viewing experience on your Google TV. You may refer to the link below for more information about the picture adjustment settings of the TV:

      REF: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html

      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.
      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Haba-baba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bout this because my Oled was staring to show massive burn in and that was a huge no bueno for me. I am very please with my purchase. The blacks are dark. colors are crisp. 120hz gaming. but oddly dolby vision is not working possibly an update will change that in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thrashquatch, We're glad that you are happy with your purchased! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    Another review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m busy watching tv Good tv I’ve used it for years now

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony KD43x85J

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture on this tv is phenomenal. sound quality is excellent. there's a big difference between my old 2005 flat screen and this. my next purchase will be a Sony blu-ray player to match this tv. i highly recommend this tv to anyone who is a visual person. great job Sony :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi theblakkat57,

      Thank you for the 5-star rating and we are glad you like the picture and sound quality of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Best 43” TV on the market, but not a fan of Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this 43” Sony because it was the biggest TV we could put in our Motorhome and there isn’t much on the market for ‘quality’ TVs at this size. First off, the quality of this TV panel is INSANE. However, I much prefer WebOS or the Roku interface over this Google crap. We were having so many different issues: wifi connection issues (like only Netflix would work); can’t easily swap accounts on YouTube (hey Google don’t you own YouTube?); and just general dislike again of the UI. So, I set it back to factory settings and hooked up my Roku as our streaming device and luckily the stock remote controls it! You have to use the Display button to access the home button or options menu but easy to get used to. If it had a different UI, I would easy say it’s the best TV that I’ve owned this far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vexatrex, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. You can follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00151038



      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Recommend Sony Bravia-43 class X85J UHD Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia 43" class X85J 4K UHD Smart TV was an excellent choice for my purchase. I did not have room for a huge screen, this model is just the right size for the allotted space without sacrificing picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicholas, We're glad to hear that you are happy with your purchase! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for sharing this feedback. Jay Sony_US

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