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Customer Ratings & Reviews

Your price for this item is $523.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 864 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 864 reviews
  • Rated 5 out of 5 stars

    Upgraded TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Works great. It was easy to set up and all our devices work with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Theresa, we're glad you are enjoying your new TV! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 43 inch 85k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and options for sound. Little disappointed in the remote control. Not as comprehensive as other remotes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Domer64, we're glad you love the screen and sound of our product. We're sorry to hear that you have an issue with the remote of your SONY unit. For the remote control, you can find this link helpful:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-07-02.html

      If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great tv perfect for gaming room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for gaming, older model with all of the modern specs to keep up with the newest gaming systems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuperMonkey, We're glad that you love this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Progressive new technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv as it has more clarity even black and white looks better than my old tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi impressive, We're glad that you love this BRAVIA X85J 4K HDR LED TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price , great product. Its better than the samsung i had. I do recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung,

      You made the right choice with the Sony X85J! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, upgraded a older Sony for the bedroom and it is super clear especially when watching spongebob

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4ksmoothness, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and crystal clear. Very recommended for the ps5 once you setup the settings and hdmi.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thisgameisamazing, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the 120hz feature and the price . It does give you 120hz with the 2.1 option but I was not impressed with the picture quality I felt like it was too dark for me no matter how bright I tuned the settings but that could just be me. I did like the apps installed in this tv was able to fly by them with no lag or long loading time wait and it’s a Sony

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ptgonzalez79,

      Thank you for choosing and purchasing our X85J 4K HDR LED TV.

      While we are glad that you like the app performance and 120Hz feature, we regret that the picture quality does't suit your viewing preference even after adjusting the settings. Your feedback matters as it help us improves our products.

      May we contact you to help and get more information? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
      Full Name:
      Best Buy Username:
      Telephone Number:
      Case Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X85J

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Small Screen, Big Picture

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for a small screen. This flat panel is perfect for a small room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Traveler, Amazing! We're glad that you like the picture quality and fit perfectly a small room. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43" tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my media room. It has an awesome picture and lots of features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lbrow, We're glad that you like the picture quality and features of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality product. Good price. Great picture. This is our 3rd Sony UHD Smart TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillieBoy, We're glad that you appreciate the quality of this TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv for the size and price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony knocked this one out of the park with the crisp, rich colors and the all around good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ProudSonyOwner, We're glad that you appreciate the crisp, rich colors and the all around good sound of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect choice for Xfinity customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display. Easy setup. And unlike Samsung models SmartTV works with Xfinity cable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lehall, Awesome! We're glad that you are happy with the beautiful display of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great option for next gen gaming!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv so much. I use it for gaming with my Xbox series x. Crystal clear picture 120 FPS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony, Awesome! We're glad that you love this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get what you pay for and this Sony is the best. Plus on sale. 3rd Sony. Grandkids receive others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geobor, Awesome! You made the right choice! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing your positive feedback! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv ian glad that i got but they going to have early sale not happry with that but its, ok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happypeople, Amazing! We'r glad that you are enjoying your new TV. The BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent picture, I thought my old Sony still looked ok till I bought this one no regerts .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joevette, That's cool! Thank you so much for sharing your impressive experience so far with your new X85J Sony LED 4K TV! It's really amazing to hear you are pleased with the exceptional picture quality and impressive performance of your new Bravia TV. And good to know you've seen the overall improvements of this TV compared to your previous model. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony X85J comments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color. Good remote interface, Only downside is the reflections on the glossy screem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oldnerd, Thanks for sharing your feedback. We are happy you like the picture quality and the remote of your Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always has the best products, this tv looks amazing and it fully supports my new PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Medin23j, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Quality color, contrast, easy to use remote. Would be better if it had a light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony4me, We're very grateful for this positive feedback! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay Sony_US

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