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Customer Ratings & Reviews

Your price for this item is $523.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 864 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 864 reviews
  • Rated 5 out of 5 stars

    Perfect PS5 TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for PS5 and Xbox series, has all the features need for gaming. Need a little sound bar or headset as usual TVs doesn’t no good with sounds keep that in mind to have full experience. I got 2.1 sound bar TV works very well from Creative

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Psxq, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    43 Sony Bravia synch issues with Vizio soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture but trouble synchronizing with Vizio soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 43SonyBravia, Thanks for sharing your feedback. We regret to hear you are having trouble synchronizing your soundbar with your Sony TV. Please make sure your TV has the latest firmware by performing a software update to resolve any possible software-related issues and to improve its performance. Please ensure your setup is correct. You may find this link helpful: https://www.sony.com/electronics/support/articles/00231989. Despite your concerns, we are happy that you still like your Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. No problems pairing with my dish receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gary,

      Thank you so much for your feedback!

      We are really thrilled to hear you are satisfied with the ease of setup of our X85J. We are also pleased it perfectly paired your dish receiver.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy Sony TVs because other manufacturers can not give me the quality or dependable service I want. Yes they are a little more initially but they last . I recently bought a 43 inch and 70 inch for my business for training purposes and they do not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NightHorse60, We really appreciate you being a loyal customer and helping to share the word about us. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Great 4k120Hz Gaming Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Native 120FPS support was the main reason I bought this. Works great with my PC, PS5, and Xbox Series S. The pre-installed OS and apps actually aren't frustrating or intrusive. I plan on holding onto this until OLEDs drop significantly in price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KReally, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Lovely budget friendly 4k tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. It has an amazing display, an easy user interface and great sound. The screen mirroring is limited to airplay, and it says screen mirroring is available thru other services, but I’ve had no success. Other than that, it’s a great budget tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yassss,

      We're glad that you like the sound, picture quality, and user interface of the TV. We understand your need for the screen mirroring function. You may find this link helpful:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00044409

      Hope this completes your experience. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    McDaniel Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad person brought and set-up the new Sony 43" TV and showed us how to use it. All good. After they left we had trouble with the sound after the picture came on. We have continued to have the problem with garbled sound. We need to have a Geek Squad member come to figure out why we continue to have garbled sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlMcDanielSonyTY, We regret to hear the issue with the TV. In this cae, please Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. Keep the TV away from electrical noise sources such as cars, hair-dryers, Wi-Fi units, mobile phones, or optical devices. When installing an optional device, leave some space between the device and TV.
      Set [Audio filter] to [Low] or [High] to improve sound for analog reception. ([Audio filter] may not be available depending on your region/country.)

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for sharing this feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Love My SONY TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony TV & I love it. When I am in the market for a second, or new TV I will be looking at the Sony options. It has been, consistently the best TV I have ever purchased!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Juni, That's awesome! We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV For The Price If You Buy Open Box!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV Great Picture and Games look Amazing!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 8D88, thank you so much for your positive review!

      We are so happy to hear you are satisfied with the outstanding picture quality of our X85J. We are also pleased you have an enjoyable gaming experience with this TV.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great mid range TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for 599.00 after Black Friday. Great mid range Tv for the price. Idk if I recommend it at full price eith is 799 I believe. Software is very easy to use. google TV Od. Blacks aren’t as black as I wish they would be tho

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miguel, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. We're glad that you are happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Jay Sony_US

  • Rated 4 out of 5 stars

    Sony + Geek Squad Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad install our new Sony TV & we couldn't be happier with the tv & the installation. The Geek Squad member reviewed all the amenities available on the Sony & set up our Directv remote . He also checked out a few questions that we had with our other living room tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Subman, Thanks for sharing your experience. It's nice to hear that you were assisted well by our local dealer. We are also glad that you like your new Sony TV. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    My new tv!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my tv for the first time in years. I love this tv in all the features. I highly recommend this tv, I was able to catch it on a sale but sale or not I would definitely recommend this tv to anyone looking for one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justin, Awesome! We're glad to hear that you love this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for the recommendation. We're looking forward to your next purchase! Jay Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works wonders!! Excellent purchase! Great navigation system, great screen, no menu issues, beautiful colors. If you want a premium feel tv without having to spend extra money then go with this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Irvsterve13, Awesome! We're glad that you are happy with the purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Reliable Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent TV, especially for the price. However the sound in the TV is terrible, and the speakers are on the back (which makes it even worse). Definitely need a sound bar, or speakers, in addition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi member, We're glad you appreciate the overall performance of the TV. To improve the sound quality, configure various settings related to the TV’s sound such as sound quality and sound mode. The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Great Sony 4K TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect 4K TV for my Sony Playstations. If you have a PS3, PS4 or PS5 this tv is for you. The remote works with those systems like a charm. The TV does 120 Motion rate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Train99, That's great! We're glad to hear that! Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing BRAVIA X85J 4K HDR LED TV. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. Still need to find new cord for plugging in DVD player. A diagram of the cords needed for attaching various devices is on a separate sheet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicetelevision, we are glad that you like the picture quality of your new TV. Depending on the available connection, you can connect your DVD player using an HDMI cable, Composite connection, or using an Analog Extension Cable ( 3.5 mm jack that has 4 poles).
      Reference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-02_01.html

      This smart, powerful, and beautiful TV is designed for all your favorite content. The BRAVIA X85J 4K HDR LED TV is powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Great for Consoles, Garbage for PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re wanting a great TV for console gaming then buy this. Absolutely. If you’re looking to use it as a 4K 120hz monitor then walk away. This panel only supports 4K 60hz and has no free sync or anything. 4K 120 on PC is extremely blurry and image quality is garbage. Once in a game then it’s fine but until the TV senses a dedicated image processor being used then it stays blurry.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Giggleschits,

      We appreciate your time, sharing your review with this TV. The X85J supports features specified in HDMI 2.1 such as the 4K120, eARC/ARC, ALLM, and VRR(VRR will be available via a future firmware update). To set the TV HDMI® signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.

      1. Select Settings → Watching TV → External inputs → HDMI signal format.

      2. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.

      In any case that you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X85J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Rated 5 out of 5 stars

    Excellent TV. Lacking some hardware.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Setting up was good. Finding a eyehole machine screw to secure it to the wall, very hard. For what we paid, it should have come with 4.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manny, We're glad to hear that you are happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    X85j Beautiful 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend bought an x90j it was awesome, this x85j is gorgeous the 4k is clear and vibrant. My only con is the speakers are average but for the price of an x85j its worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Defbri75, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. You can configure various settings related to the TV’s sound such as sound quality and sound mode. The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Great Value for Next Gen Gaming!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was an excellent pick for Xbox Series. If you want Dolby Vision and 120 fps, just wait a bit longer or look elsewhere though. However, everything else for next gen gaming is right here!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WittyWindwalker,

      Thank you so much for the 5 Star review!

      We are really thrilled to hear you are satisfied with the superb performance & features of our X85J- especially when using the Xbox Series.

      While the X85J supports 4K120Hz and Dolby Vision, the TV does not support Dolby Vision at 120Hz at this time. We appreciate your feedback.

      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

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